Charles Draper
Charles Draper at Lakeland Volkswagen

Charles Draper | Page 7

Used Car Manager

Lakeland Volkswagen

209 S Lake Parker Ave
Lakeland, FL 33801

Contact Me
4.4
376 Reviews
4.4

376 Reviews

Write a Review

376 Reviews of Charles Draper

November 25, 2024

Dealership Rating
Employee Rating

This was the best car buying experience I have ever had. Michelle and everyone at Lakeland VW were a pleasure to work with. I would refer everyone I know who is looking for a car to this dealership and spec More

by kkilian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Larry Riddle, Michelle Barnett

Nov 26, 2024

Lakeland Volkswagen responded

Hi, We're so glad to hear about your positive experience! Thank you for choosing Lakeland VW and for your kind words about Michelle and the team. We're happy you had a great time buying your car, and we truly appreciate your referral!

November 22, 2024

Dealership Rating
Employee Rating

Very professional and gentlemanly. Knowledgeable regarding VW products. Would recommend to others and buy again. More

by Pmny531
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hiram Mendez Mounier

Nov 23, 2024

Lakeland Volkswagen responded

Hi, Thank you for your fantastic feedback! We’re so glad to hear that you had a professional and friendly experience with our team. It’s great to know that our knowledge of VW products made an impact, and we truly appreciate your recommendation. We look forward to serving you again in the future!

October 07, 2024

Dealership Rating
Employee Rating

Bought vehicle, next day it had check engine light. Took it back and all they did was clear the code and push me on my way while one of the service members over the phone while my wife drove 2 hours th More

by xlogiik
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Hunter Jackson, Matthew Lindberg, Katlyn Oldham

October 04, 2024

Dealership Rating
Employee Rating

Excellent atención, profesionalismo, amabilidad, complacientes . Calidad insuperable de los vehículos alemanes. El Sr Hiram demuestra mucho profesionalismo en sus funciones More

by JOSERAFIGONZALEZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hiram Mendez Mounier

Oct 05, 2024

Lakeland Volkswagen responded

¡Gracias, Jose! Agradecemos tus amables palabras sobre nuestro equipo y la calidad de nuestros vehículos alemanes. Nos alegra saber que el Sr. Hiram te brindó un servicio profesional y amable. ¡Esperamos verte de nuevo pronto!

September 21, 2024

Dealership Rating
Employee Rating

Was told piece to be replace was cover by warranty and I make appointment tech end up putting glue on piece instead of repairing. Is disappointing I spend ove 60 k in a truck and dealership will not assume More

by fgiovanetty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jared Diveley, Jeff Arthur, John Sullivan, Ron Fondaw, Michelle Barnett, Jessica Corbin , Hunter Jackson, Jarime Jennings, Katlyn Oldham

Sep 22, 2024

Lakeland Volkswagen responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

Sep 23, 2024

Lakeland Volkswagen responded

This was explained to you and your wife with the picture demonstrating where the bracket come apart due to outside influence. As per policy, this is not covered under warranty ( not a defected part ) "C\Pictures\104000111571436.zip" "C: Pictures\104000111571440.zip" sent on Tue 2024-09-17 09:49 advisor explained to your wife the best way with out replacing the headliner very costly to repalace, is glueing the bracket to the headliner was the best option, your wife agreed to proceed with the repair. Have a great day

August 26, 2024

Dealership Rating
Employee Rating

Hunter was nice, informative, and listened to our needs. However, I texted him once he got our business about a feature on the car and have yet to hear back from him. More

by aaireal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Hunter Jackson

Aug 28, 2024

Lakeland Volkswagen responded

Hi, Thank you for your feedback. We’re glad Hunter was nice, informative, and attentive to your needs. We apologize for the delay in responding to your follow-up text and will ensure this is addressed. We appreciate your input and hope to assist you better in the future at Lakeland Volkswagen

August 26, 2024

Dealership Rating
Employee Rating

I love this dealership! They take care of the clients and are professional and do good work! Comfy sears while waiting, too! More

by LRIDDLE80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 27, 2024

Lakeland Volkswagen responded

Hi, Thank you for your kind words! We’re thrilled to hear that you love our dealership and appreciate our professionalism and comfortable waiting area. We look forward to serving you again at Lakeland Volkswagen!

August 21, 2024

Dealership Rating
Employee Rating

Caitlin is a great service writer she's knowledgeable friendly and always gives us great advice with our Volkswagen. More

by biresdon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 21, 2024

Lakeland Volkswagen responded

Thank you for your wonderful feedback! We’re thrilled to hear that Caitlin has consistently provided you with knowledgeable and friendly service. It’s great to know she’s been helpful with your Volkswagen. We appreciate your kind words and look forward to continuing to assist you!

August 03, 2024

Dealership Rating
Employee Rating

Excellent service, I get treated like family, minimal wait time, my experience at Lakeland Volkswagen and staff AAA +. More

by furiel20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Arthur, John Sullivan, Ron Fondaw, Larry Riddle, Michelle Barnett , Hunter Jackson, Matthew Lindberg, Hiram Mendez Mounier, Katlyn Oldham, Ashley

June 19, 2024

Dealership Rating
Employee Rating

I like the car selection and the place was clean, but management staff are beyond rude in that office. More

by Tbevis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Larry Riddle

...
7
...

Dealership Inventory (143 Vehicles)

new 2026 Volkswagen Golf GTI car, priced at $34,543
2026 Volkswagen Golf GTI
new
Mythos Black Metallic exterior
Unknown
Front-wheel Drive
new 2026 Volkswagen Tiguan car, priced at $37,547
2026 Volkswagen Tiguan
new
Deep Black Pearl exterior
Automatic
Front-wheel Drive
new 2026 Volkswagen Atlas Cross Sport car, priced at $48,528
2026 Volkswagen Atlas Cross Sport
new
N/A exterior
Automatic
All-wheel Drive
new 2026 Volkswagen Atlas Cross Sport car, priced at $50,849
2026 Volkswagen Atlas Cross Sport
new
Opal White exterior
Automatic
All-wheel Drive
used 2024 Volkswagen Tiguan car, priced at $25,748
2024 Volkswagen Tiguan
used
Pure White exterior
Automatic
Front-wheel Drive
used 2023 Volkswagen Taos car, priced at $22,938
2023 Volkswagen Taos
used
Deep Black exterior
Automatic
Front-wheel Drive