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Charles Lee
Charles Lee at Spitzer Kia Cleveland

Charles Lee

Service Advisor

Spitzer Kia Cleveland

3414 Brookpark Road
Cleveland, OH 44134

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5.0
6 Reviews
5.0

6 Reviews

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6 Reviews of Charles Lee

May 29, 2026

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Employee Rating

He was very nice and helpful. He communicated well. That’s all i have to say More

by Teichowm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 29, 2026

Spitzer Kia Cleveland responded

Thank you for sharing your positive experience with Charles. We’re glad he was helpful and kept you informed during your Kia Telluride service. Please let us know if there’s anything else you need.

May 22, 2026

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Employee Rating

I love this dealership, great service I highly recommend spitzer kia. My service advisor Arielle was the best. More

by paultmlady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacqueline Bernald, Belinda Frost, Randy Maggio, Rachel Lewis, Ariella Cancel, Jackie Diraimo

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May 22, 2026

Spitzer Kia Cleveland responded

Thank you for your enthusiastic recommendation. We’re glad Ariella took such good care of you and that your Kia Sportage service met your expectations. If we can assist you further, just let us know.

May 16, 2026

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Employee Rating

George woods great all around very patient made sure we got what we wanted I would definitely refer him thank you George. More

by paulddun7
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Zabell, George R. Woods, Nicholas Masa

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May 16, 2026

Spitzer Kia Cleveland responded

We’re glad George R. took the time to understand your needs and helped you find the right Chevrolet. Thank you for your referral.

May 06, 2026

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Employee Rating

I always receive great service when I’m there. Charles is always very helpful and nice and makes sure I’m comfortable and informed! More

by renee.hyde91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 06, 2026

Spitzer Kia Cleveland responded

It’s wonderful to receive your five-star review. We’re pleased you always have a great experience with our Kia Sportage service. Charles enjoys making sure you’re comfortable and informed at every visit.

May 04, 2026

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Employee Rating

Everyone is super nice, ready and willing to assist and are very communicative when it comes to getting service done! More

by Meh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Wolfe, Jacqueline Bernald, Belinda Frost, Randy Maggio, Rachel Lewis, Brian Puls, Ariella Cancel, Jackie Diraimo, Maycie Spencer

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May 04, 2026

Spitzer Kia Cleveland responded

It’s wonderful to hear you found our service team friendly, eager to help, and clear about each step on your GMC Terrain. We’re pleased you felt well informed throughout the process. We look forward to assisting with any future maintenance.

May 02, 2026

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Employee Rating

Tom and Charles were very nice and courteous and explained to me the issues with my vehicle. They were ready for me when I got there for the appointment and the vehicle was fixed in a timely manner. More

by odehe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Wolfe

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May 02, 2026

Spitzer Kia Cleveland responded

What a pleasure to hear that Tom and Charles took care of everything from explaining the issues to having your Kia ready right on time. We’re glad you felt looked after throughout the service. Thank you for trusting us with your vehicle.

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