Check out Charles Mitchell's reviews on DealerRater

February 07, 2026

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E x c e l l e n t c o s t u m e r s e r v I ce More

by GLORITAARANGO

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Michael Harris

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January 21, 2026

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quick, fast and clean service delivered smoothly with the attention to detail and customer satisfaction. attention to detail and customer satisfaction. More

by anvesh

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Ed Seager, Ernest Biondolino, Lloyd Wilson, John Lavelle, Subuhi Shakil, Kelly Fields , Olivia Lange

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Jan 21, 2026 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

January 19, 2026

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Work was done professionally and quickly. Check out was quick and efficient and my vehicle was in perfect condition. Check out was quick and efficient and my vehicle was in perfect condition. More

by KIICKY17

Verified Customer

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Workmanship

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Recommend Dealer

Yes

Other Employees Tagged: Ernest Biondolino, Lloyd Wilson, John Lavelle

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Jan 19, 2026 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

December 28, 2025

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Service was satisfactory but I noticed ine of the god idol was broken and was intact when I gave the vehicle for servicing..idol was close to my heart and expensive idol was broken and was intact when I gave the vehicle for servicing..idol was close to my heart and expensive More

by PRSHNTCHATURVEDI

Verified Customer

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Workmanship

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Recommend Dealer

No

Other Employees Tagged: Ed Seager, Ernest Biondolino, Lloyd Wilson, John Lavelle, Subuhi Shakil, Kelly Fields

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Dec 29, 2025 -

Joyce Honda responded

Thank you for bringing this to our attention. While we’re glad to hear the service itself was satisfactory, we are truly sorry to learn about the damage to your religious idol. We understand how meaningful and valuable personal items can be, and we take this concern very seriously. Please contact our Service Manager Erik Matos directly so we can review this matter and work toward a resolution. We appreciate the opportunity to make this right. Regards, The Service Team at Joyce Honda 973-361-1396 erik_matos@joycehonda.com 973-607-0237 (text)

December 09, 2025

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Very well organized and fast service great man power provides coffee and water and nice and clean provides coffee and water and nice and clean More

by WSFREEZE

Verified Customer

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Workmanship

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Recommend Dealer

Yes

Other Employees Tagged: Ed Seager, Ernest Biondolino, Lloyd Wilson, John Lavelle, Subuhi Shakil, Kelly Fields

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Dec 10, 2025 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Best regards, The Service Team at Joyce Honda

December 09, 2025

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Very positive experience. Extremely pleasant to work with and always clear with explanations. I am extremely impressed with this team. Extremely pleasant to work with and always clear with explanations. I am extremely impressed with this team. More

by jennifer.marcello

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 10, 2025 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Best regards, The Service Team at Joyce Honda

December 02, 2025

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Service was great and everything was explained in detail to me. Communication about the work was delivered clearly and quickly. to me. Communication about the work was delivered clearly and quickly. More

by JNEKULAK

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ed Seager, Ernest Biondolino, Lloyd Wilson, John Lavelle, Subuhi Shakil, Kelly Fields

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Dec 02, 2025 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Best regards, The Service Team at Joyce Honda

November 24, 2025

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They were honest about how long my car would take as well as very respectful. as very respectful. More

by CMUSIKOFF

Verified Customer

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Workmanship

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Recommend Dealer

Yes

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Nov 24, 2025 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Best regards, The Service Team at Joyce Honda

November 20, 2025

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Gracious personnel both at the desk and on the service floor. Quickly serviced and I’m on my way floor. Quickly serviced and I’m on my way More

by sdwallis4

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

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Nov 20, 2025 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Best regards, The Service Team at Joyce Honda

November 17, 2025

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Over the past 12+ years as a customer, the staff at Joyce Honda have always been the most friendly, trustworthy and professional team we have found when it comes to sales and service. We would highly recomme Honda have always been the most friendly, trustworthy and professional team we have found when it comes to sales and service. We would highly recommend them for service regardless of the car brand you own (not just Honda). More

by DavidZ

Verified Customer

Service Price Transparency

Workmanship

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Recommend Dealer

Yes

Other Employees Tagged: Tom Duffy, Ernest Biondolino

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Nov 19, 2025 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Best regards, The Service Team at Joyce Honda

Charles Mitchell

Asst. Service Manager

Joyce Honda

230 Reviews of Charles Mitchell

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