Charles Mitchell
Charles Mitchell at Joyce Honda

Charles Mitchell | Page 13

Asst. Service Manager

Joyce Honda

3166 NJ-10
Denville, NJ 07834

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4.8
247 Reviews
4.8

247 Reviews

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247 Reviews of Charles Mitchell

May 15, 2024

Dealership Rating
Employee Rating

Very easy to schedule. The service experience was good. Very timely. Staff was courteous and attentive. More

by STARIK20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ernest Biondolino

May 18, 2024

Joyce Honda responded

We are glad to know that your service experience was smooth. We are also grateful to assist you with your automotive needs. Thank you for the review! The Service Team at Joyce Honda

May 09, 2024

Dealership Rating
Employee Rating

Joyce honda are the best They have excellent service They provide me with a loaner car next day when a dropped of my car Thank you for you're assistance More

by OUDRHIRI.ATAE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Seager, Ernest Biondolino, Lloyd Wilson, John Lavelle , Kelly Fields, Dwight Phillips, Subuhi Shakil

May 18, 2024

Joyce Honda responded

We are grateful for the feedback and to assist you with your automotive needs. We wish you all the best! Thank you! The Service Team at Joyce Honda

May 07, 2024

Dealership Rating
Employee Rating

Came for an oil change but I left frustrated after a rude tech tried to upsell me for brakes. He said they were very dangerous and needed to be changed ASAP. I was given an attitude when I said I would go el More

by RP26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ed Seager

May 09, 2024

Joyce Honda responded

Good morning, I received a notification of your most recent visit here. I want to apologize on behalf of Joyce Honda and would like to know more about the details. The issue at hand will be dealt with internally including the person(s) involved. As always, we appreciate your business and your feedback. You can reach me directly at 973-361-1396, 973-607-0237 (Text), or erik_matos@joycehonda.com Warm Regards, Erik Matos

April 16, 2024

Dealership Rating
Employee Rating

It was fast and efficient. Didn’t have to wait too long. Very good service More

by BLENS300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 16, 2024

Joyce Honda responded

We take you and your business seriously. Thank you very much for the review! Best Regards, The Service Team at Joyce Honda

April 05, 2024

Dealership Rating
Employee Rating

Waiting long for oil change even car outside ,ready,they are on Cellphone most time More

by ELMERTO888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 07, 2024

Joyce Honda responded

Thank you for the review. We apologize for the inconvenience, and we care about your time. The use of cell phones is necessary at times to communicate with our technicians from building to building. We always strive to do better, and we are grateful for your business! Best Regards, The Service Team at Joyce Honda

March 29, 2024

Dealership Rating
Employee Rating

Great place, great parts department! Great service department. Can’t go wrong getting my car serviced here. No problems no issues More

by Darren S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ernest Biondolino, Lloyd Wilson, John Lavelle , Kelly Fields, Subuhi Shakil

March 22, 2024

Dealership Rating
Employee Rating

Very good service Very good service Very good service Very good service Very good service Very good service Very good service Very good service Very good service More

by KEVINGCATRIEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Seager, Ernest Biondolino, Eric Zacatenco, Lloyd Wilson, John Lavelle , Kelly Fields, Dwight Phillips, Subuhi Shakil

Mar 22, 2024

Joyce Honda responded

Thank you for your feedback! Best Regards, The Service Team at Joyce Honda

March 15, 2024

Dealership Rating
Employee Rating

Great customer service and the office staff went above and beyond , the coffee was excellent More

by rena.joffe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Seager, Ernest Biondolino, Lloyd Wilson, John Lavelle , Kelly Fields, Dwight Phillips, Subuhi Shakil

March 12, 2024

Dealership Rating
Employee Rating

The price provided for the service included all necessary items for the service. This was in stark contrast to other dealers who advertised a price without the cost of additional necessary parts. More

by Andrew R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Seager, Ernest Biondolino, Lloyd Wilson, John Lavelle , Kelly Fields, Dwight Phillips, Subuhi Shakil

February 07, 2024

Dealership Rating
Employee Rating

It was great Always a pleasure at Joyce Honda Service is always top notch Will always come back More

by brucemcs123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ernest Biondolino, John Lavelle , Dwight Phillips

Feb 07, 2024

Joyce Honda responded

Thank you for the review, we greatly appreciate it. Thank you for choosing Joyce Honda for your automotive needs.

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