Charles Pleugers
Charles Pleugers at Gordie Boucher Ford of Menomonee Falls

Charles Pleugers | Page 3

Service Assistant Fleet Supervisor

Gordie Boucher Ford of Menomonee Falls

N81 W12920 Leon Rd
Menomonee Falls, WI 53051

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4.8
148 Reviews

Dealership Experience

14 yrs, 5 mos

Industry Experience

28 yrs, 4 mos

4.8

148 Reviews

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148 Reviews of Charles Pleugers

September 15, 2024

Dealership Rating
Employee Rating

Had my Maverick for a recall the undate took 4 hours and this ia not the fault of the dealership or the mechanic but Ford Motor because the had this job going for 20 minutes the poor mechanic did not know h More

by 01BOLT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 15, 2024

Gordie Boucher Ford of Menomonee Falls responded

Thank you so much for your kind words for Charles, and for taking the time to leave us this wonderful feedback! Alex Hienz Service Manager 262-225-9010

Sep 16, 2024

01BOLT responded

My main complaint is with Ford Motor not the dealership The people who do the these up should have rsins enough to put progress bars in update so people know what is going on

August 11, 2024

Dealership Rating
Employee Rating

We have always had excellent service. Would highly recommend Gordie Boucher to friends and family. More

by lisadankert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Hassell, Robert Krueger, Jeff Samp, Alex Hienz, Errick Clay , Katie Kerby, Craig Knabe, Matt Schiewe

Aug 12, 2024

Gordie Boucher Ford of Menomonee Falls responded

Lisa, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford of Menomonee Falls, we look forward to having you as a valued customer for many years to come! Alex Hienz Service Manager 262-225-9010

June 04, 2024

Dealership Rating
Employee Rating

They got my car in without a appointment l. and got it back in 4 days. I wish they would have let me know the status of my car. Waiting for a part. I had a rental and needed figure out if I n More

by josterme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger, Alex Hienz , Katie Kerby, Matt Schiewe

Jun 04, 2024

Gordie Boucher Ford of Menomonee Falls responded

Thank you for your feedback. We sincerely value your business and look forward to your next visit. Alex Hienz Service Manager 262-225-9010

May 18, 2024

Dealership Rating
Employee Rating

They performed a hundred point inspection, and gave us a fair price and description of all needed repairs. Great communication on status. More

by Michael.mcgeorge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2024

Gordie Boucher Ford of Menomonee Falls responded

Thank you for choosing Gordie Boucher Ford of Menomonee Falls. Your feedback and rating mean a lot to us. We're glad we were able to help, Michael, and we hope to see you again! Alex Hienz Service Manager 262-225-9010

May 20, 2024

Michael.mcgeorge responded

Gordie Boucher Service Dept did a wonderful job at taking care of our company vehicle. Great honest advice and quality repairs.

April 05, 2024

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Employee Rating

The guality ,speed and politeness of the persons working at the updated dealership is the reason for me being a repeat customer. More

by DIANELS
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger, Alex Hienz

Apr 08, 2024

Gordie Boucher Ford of Menomonee Falls responded

Hi Dianels, we're glad everything was completed quickly and to your satisfaction! We hope to see you soon!

March 09, 2024

Dealership Rating
Employee Rating

My car was towed before a snow storm and GB was super busy but once service was started it was thriple A. Found the problem and fixed it the first time!! Thank you!! More

by CORYCORRI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger , Matt Schiewe

Mar 11, 2024

Gordie Boucher Ford of Menomonee Falls responded

Hi Cory, we always want to hear back from our clients and we're glad you had such a positive experience with us! We can't wait to see you again, have a great day.

January 24, 2024

Dealership Rating
Employee Rating

Scheduling the appointment for service was done quickly and convenient transportation service was nice and easy More

by GARY.THOMSON2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger, Alex Hienz , Mike Gregovich, Katie Kerby, Matt Schiewe

Jan 25, 2024

Gordie Boucher Ford of Menomonee Falls responded

Hi Gary, it is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 21, 2024

Dealership Rating
Employee Rating

Well run , friendly staff, remind me when I need service for certain maintenance services,appreciate being driven home. More

by DELORES.SCHARMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger , Katie Kerby, Jeffrey Schwister

Jan 22, 2024

Gordie Boucher Ford of Menomonee Falls responded

Hi Delores, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.

January 18, 2024

Dealership Rating
Employee Rating

I am so happy with everything about this dealership! From sales to service, Boucher Ford is top notch! More

by ILOVELEMONDROPS
Recommend Dealer
Yes

Other Employees Tagged: Zach Zizelman, Milan Fridl, Jeff Samp , Katie Kerby

Jan 20, 2024

Gordie Boucher Ford of Menomonee Falls responded

Hi there, we appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

January 17, 2024

Dealership Rating
Employee Rating

The staff at Gordie Boucher in Menomonee Falls on Browndeer Rd one of the best dealerships around. The service is fantastic! They will pickup your car for service, complete the work and return it to More

by Dawn B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Bobb, and Rob

Jan 20, 2024

Gordie Boucher Ford of Menomonee Falls responded

Hi Dawn, thanks for highlighting some of our staff who helped make this such a great experience! If you're ever in need of more help, please let us know!

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