Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Charles Pleugers
Charles Pleugers at Gordie Boucher Ford of Menomonee Falls

Charles Pleugers | Page 2

Service Assistant Fleet Supervisor

Gordie Boucher Ford of Menomonee Falls

N81 W12920 Leon Rd
Menomonee Falls, WI 53051

Contact Me
4.8
152 Reviews

Dealership Experience

14 yrs, 8 mos

Industry Experience

28 yrs, 7 mos

4.8

152 Reviews

Write a Review

152 Reviews of Charles Pleugers

June 01, 2025

Dealership Rating
Employee Rating

Very happy with service and ease of setting up the the time for the service. More

by RJWEGNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger, Alex Hienz, Errick Clay, Tim Cesar , Katie Kerby, Matt Schiewe

Report | Print
Jun 01, 2025

Gordie Boucher Ford of Menomonee Falls responded

Thanks for sharing about your experience with Gordie Boucher Ford of Menomonee Falls. We appreciate your business and hope to see you again soon! Alex Hienz Service Manager 262-225-9010

May 06, 2025

Dealership Rating
Employee Rating

The Best in the Whole Milwaukee thanks for helping me oil changes Brakes what ever More

by Edogg7118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger, Alex Hienz, Errick Clay , Katie Kerby, Craig Knabe, Matt Schiewe

Report | Print
May 06, 2025

Gordie Boucher Ford of Menomonee Falls responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Alex Hienz Service Manager 262-225-9010

March 16, 2025

Dealership Rating
Employee Rating

They helped me determine the best path to repairing my driveshaft. I am happy with the result. More

by Matthew Schofield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Mar 16, 2025

Gordie Boucher Ford of Menomonee Falls responded

Matthew, thank you for choosing Gordie Boucher Ford of Menomonee Falls. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Alex Hienz Service Manager 262-225-9010

February 28, 2025

Dealership Rating
Employee Rating

This dealership didn’t resolve any of my issues with my vehicle when I picked it up after being there almost 3 weeks never figured out anything and on my drive to bring it to another dealership the vehicle More

by BDIEDERICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Alex Hienz

Report | Print
Mar 03, 2025

Gordie Boucher Ford of Menomonee Falls responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Alex Hienz Service Manager 262-225-9010

February 22, 2025

Dealership Rating
Employee Rating

Great service. Good at explaining what needs to be done. Easy to book an appointment and very timely repaires. More

by TIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger , Ben Wilcox in parts dept

Report | Print
Feb 23, 2025

Gordie Boucher Ford of Menomonee Falls responded

Tim, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford of Menomonee Falls! Alex Hienz Service Manager 262-225-9010

February 04, 2025

Dealership Rating
Employee Rating

Fast, well communicated, and overall great job in fixing my vehicle. Charles is very helpful and without a doubt the ideal advisor More

by BENJAMIN.WILCOX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Feb 04, 2025

Gordie Boucher Ford of Menomonee Falls responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Benjamin, and it's great to hear about your excellent experience here at Gordie Boucher Ford of Menomonee Falls. Alex Hienz Service Manager 262-225-9010

February 03, 2025

Dealership Rating
Employee Rating

Gordy Boucher service department does excellent work and when I get back to Wisconsin, they can service my truck again. Also, also, I do not remember any people‘s names More

by davelamberton
Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger, Alex Hienz, Errick Clay , Katie Kerby, Craig Knabe, Matt Schiewe

Report | Print
Feb 03, 2025

Gordie Boucher Ford of Menomonee Falls responded

Dave, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alex Hienz Service Manager 262-225-9010

January 10, 2025

Dealership Rating
Employee Rating

This dealership, is all around excellent. I take all my small trucks to Boucher. Service and parts department is the best around. They all need a raise More

by benkierzek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Baackes, Eric, Lucas

Report | Print
Jan 12, 2025

Gordie Boucher Ford of Menomonee Falls responded

Thank you, Ben, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Alex Hienz Service Manager 262-225-9010

January 08, 2025

Dealership Rating
Employee Rating

Charles has always been the guy. Jeff has always been the guy. Great people to deal with. More

by JOELKJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger , Jeffrey Schwister

Report | Print
Jan 08, 2025

Gordie Boucher Ford of Menomonee Falls responded

We are very happy to hear that Charles and Jeff provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alex Hienz Service Manager 262-225-9010

December 23, 2024

Dealership Rating
Employee Rating

Very friendly great service and very nice waiting room and I enjoy the drop off and pick up service offered More

by bigjesse720
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger

Report | Print
Dec 23, 2024

Gordie Boucher Ford of Menomonee Falls responded

Thank you for choosing Gordie Boucher Ford of Menomonee Falls. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Alex Hienz Service Manager 262-225-9010

1
2
3
...
16

Dealership Inventory (316 Vehicles)

new 2026 Ford Bronco Sport car, priced at $36,697
2026 Ford Bronco Sport
new
VELOCITY BLUE METALLIC exterior
Automatic
Four-wheel Drive
$36,697
View Details
new 2026 Ford Ranger car, priced at $42,731
2026 Ford Ranger
new
AVALANCHE exterior
Automatic
Four-wheel Drive
$42,731
View Details
new 2026 Ford F-150 car, priced at $59,486
2026 Ford F-150
new
AGATE BLACK METALLIC exterior
Automatic
Four-wheel Drive
$59,486
View Details
used 2023 Ford Mustang Mach-E car, priced at $31,999
2023 Ford Mustang Mach-E
used
Vapor Blue Metallic exterior
Automatic
All-wheel Drive
$31,999
View Details
new 2026 Ford Explorer car, priced at $46,486
2026 Ford Explorer
new
RAPID RED MET TINTED CC exterior
Automatic
Four-wheel Drive
$46,486
View Details
new 2026 Ford F-150 car, priced at $56,498
2026 Ford F-150
new
OXFORD WHITE exterior
Automatic
Four-wheel Drive
$56,498
View Details
View All Inventory