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Charles Sebastian
Charles Sebastian at Lithia Chrysler Jeep of Reno

Charles Sebastian | Page 14

Senior Service Advisor

Lithia Chrysler Jeep of Reno

1050 East Plumb Ln #100
Reno, NV 89502

Contact Me
4.8
499 Reviews

Love to ride Motorcycles, camp, fish, spend time with friends, volunteering in the community

Dealership Experience

18 yrs, 10 mos

Industry Experience

40 yrs, 4 mos

4.8

499 Reviews

Write a Review

499 Reviews of Charles Sebastian

August 16, 2024

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Employee Rating

Check in is quick, and I like the fact that I'm given updates on the progress of the service. I do miss our old friend Charlie Sebastian. More

by LINDA93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 18, 2024

Lithia Chrysler Jeep of Reno responded

Thanks for sharing your thoughts about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

August 15, 2024

Dealership Rating
Employee Rating

Very helpful very nice answered all my questions. Did not take a very long. Great place More

by LWiley0117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dana Silva, Robert Pearce, Tony Seibert

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Aug 16, 2024

Lithia Chrysler Jeep of Reno responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Chrysler Jeep of Reno.

August 13, 2024

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Employee Rating

I tried to reach Charlie for 3 weeks! Please check old employees voicemail. Bobs great. More

by christina.feest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Pearce, David Dutcher, Colby Conine

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Aug 13, 2024

Lithia Chrysler Jeep of Reno responded

Christina, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

August 08, 2024

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Employee Rating

Great service at a fair price. .. was very pleased with their incredible attention to detail. More

by terresa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dana Silva, Robert Pearce, Tony Seibert

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Aug 08, 2024

Lithia Chrysler Jeep of Reno responded

Thank you for recognizing our attention to detail. We appreciate your feedback at Lithia Chrysler Jeep of Reno.

August 01, 2024

Dealership Rating
Employee Rating

Great service and fantastic staff to work with. Service was quick and my vehicle was returned in no time More

by Spooby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dana Silva, Robert Pearce, Tony Seibert

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Aug 01, 2024

Lithia Chrysler Jeep of Reno responded

Thanks for sharing your thoughts about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

July 27, 2024

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Employee Rating

Very freindly , im always treated like family and the service manager always follows through with his word to get things done. More

by joebaldwin68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dana Silva, Robert Pearce, Tony Seibert

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Jul 27, 2024

Lithia Chrysler Jeep of Reno responded

Thank you for your kind words. We’re pleased to know our team and service manager treated you like family at Lithia Chrysler Jeep of Reno.

July 01, 2024

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I've always had an easy time getting my service done, on time and complete. More

by chrissomerville
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 01, 2024

Lithia Chrysler Jeep of Reno responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Chrysler Jeep of Reno to be a positive one. Please don't hesitate to reach out if you need anything else.

June 29, 2024

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Employee Rating

Lithia Chrysler Jeep of Reno is an outstanding dealership that provides top notch customer service. More

by adhess88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 29, 2024

Lithia Chrysler Jeep of Reno responded

Thank you for your positive feedback about Lithia Chrysler Jeep of Reno. We are glad to hear that you appreciate our customer service. Feel free to reach out with any further needs.

June 28, 2024

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Employee Rating

I like the service advisors that work there plus I like the waiting area and the coffee and snacks they provide. More

by pjrizzo67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 28, 2024

Lithia Chrysler Jeep of Reno responded

Thank you for your positive feedback on Lithia Chrysler Jeep of Reno's service advisors and amenities. We're glad to know our waiting area and snacks enhanced your experience.

June 22, 2024

Dealership Rating
Employee Rating

Great service, love my car would definitely recommend Lithia Chrysler Jeep of Reno to family and friends. More

by Shelo921
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dana Silva, Robert Pearce, Tony Seibert

Report | Print
Jun 22, 2024

Lithia Chrysler Jeep of Reno responded

Thank you for recommending Lithia Chrysler Jeep of Reno and sharing your positive experience. We are pleased you love your car and received great service. Best wishes.

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