Charles Sebastian
Charles Sebastian at Lithia Chrysler Jeep of Reno

Charles Sebastian | Page 15

Senior Service Advisor

Lithia Chrysler Jeep of Reno

1050 East Plumb Ln #100
Reno, NV 89502

Contact Me
4.8
499 Reviews

Love to ride Motorcycles, camp, fish, spend time with friends, volunteering in the community

Dealership Experience

18 yrs, 10 mos

Industry Experience

40 yrs, 4 mos

4.8

499 Reviews

Write a Review

499 Reviews of Charles Sebastian

June 22, 2024

Dealership Rating
Employee Rating

Repeatedly told no and then I spoke to Dana, se five manager. Dana got parts ordered. He is the best. Helped with my wife’s car as well. Excellent service from Dana. More

by TERIPETERSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dana Silva

Jun 23, 2024

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your experience at Lithia Chrysler Jeep of Reno. We're glad our team could assist with ordering parts for your vehicles, ensuring excellent service throughout the process. If you need further help in the future, feel free to reach out.

June 15, 2024

Dealership Rating
Employee Rating

Didn't have an appointment dropped off my gladiator at 7 a.m. Just needed an oil change and battery changed for auto stop/start. They called one and a half hours after i got home to let me know about chang More

by RENO_DADDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 15, 2024

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your experience at Lithia Chrysler Jeep of Reno. It's great to hear our team efficiently handled the oil change and battery replacement on your Gladiator. We appreciate your feedback and are glad the service met your expectations.

June 15, 2024

Dealership Rating
Employee Rating

Responsive to concerns. Helpful with explaining what was going to be done. Then easy to understand explanation was was found. Good customer service More

by drian1127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 15, 2024

Lithia Chrysler Jeep of Reno responded

Thank you for highlighting the responsive and helpful service at Lithia Chrysler Jeep of Reno. We appreciate your feedback on our customer service efforts.

June 15, 2024

Dealership Rating
Employee Rating

I have been bringing my car to Lithia Chrysler for over 15 years and hands down Charlie is the very best in service! I always know exactly what is wrong and how much it is going to cost with no upselling o More

by smile2all@juno.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 15, 2024

Lithia Chrysler Jeep of Reno responded

Thank you for your loyalty and detailed feedback on our team at Lithia Chrysler Jeep of Reno. We appreciate you recognizing the transparent and respectful service provided by our team. It's great to know that we could make your experience a positive one.

June 14, 2024

Dealership Rating
Employee Rating

No issues, no issues, no issues, nothing more to say about it than no issues. More

by BRADSTREETER669
Service Time
Service Communication
Recommend Dealer
Yes
Jun 14, 2024

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your experience at Lithia Chrysler Jeep of Reno. We appreciate your feedback.

June 13, 2024

Dealership Rating
Employee Rating

The service advisor Charles was very professional and helpful. I would recommend service at Lithia Jeep to any of my friends and associates. More

by Al Nonomus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 13, 2024

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your positive experience with our team at Lithia Chrysler Jeep of Reno. It's great to hear that our professionalism stood out and earned your recommendation. We appreciate the feedback.

June 13, 2024

Dealership Rating
Employee Rating

Charlie was very good at keeping me updated. The price was actually less than quoted. Thank you. So far I am very satisfied with the work performed. More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 13, 2024

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your positive experience at Lithia Chrysler Jeep of Reno. We're pleased to hear that our team provided satisfactory updates and pricing. Your satisfaction with the work we performed is important to us, and we appreciate your feedback.

June 10, 2024

Dealership Rating
Employee Rating

Ricardo was a huge help and Steve in finance was great too! The price was fair and they made the deal go smoothly! More

by J.HARRAH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steven Harris

Jun 10, 2024

Lithia Chrysler Jeep of Reno responded

Thank you for your business and this review. We're happy to hear that Ricardo and Steve were able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future.

June 09, 2024

Dealership Rating
Employee Rating

Charles is always friendly and knowledgeable about my vehicle. He is so awesome to deal with. Leaving my vehicle he said he’d call when diagnosed and he did. I’m pleased with the follow up. More

by Redding
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 09, 2024

Lithia Chrysler Jeep of Reno responded

Thank​ ​you​ ​for choosing Lithia Chrysler Jeep of Reno and for sharing your positive experience. We are glad that our team provided the knowledgeable service you deserve.

June 08, 2024

Dealership Rating
Employee Rating

Lithia is an exceptional dealership! Great service, personnel goes out of their way to be helpful. More

by topazred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dana Silva

Jun 09, 2024

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your positive experience with Lithia Chrysler Jeep of Reno. It's great to hear that our team was able to assist you effectively.

...
15
...

Dealership Inventory (384 Vehicles)

used 2022 Jeep Wrangler Unlimited 4xe car, priced at $30,880
2022 Jeep Wrangler Unlimited 4xe
used
Bright White Clearcoat exterior
Automatic
Four-wheel Drive
used 2022 Jeep Wrangler Unlimited 4xe car, priced at $33,980
2022 Jeep Wrangler Unlimited 4xe
used
Sting-Gray Clearcoat exterior
Automatic
Four-wheel Drive
used 2022 Chevrolet Colorado car, priced at $32,980
2022 Chevrolet Colorado
used
Sand Dune Metallic exterior
Automatic
Four-wheel Drive
new 2026 Jeep Gladiator car, priced at $41,825
2026 Jeep Gladiator
new
Hydro Blue Pearlcoat exterior
Automatic
Four-wheel Drive
new 2026 Jeep Grand Cherokee car, priced at $43,753
2026 Jeep Grand Cherokee
new
Velvet Red Pearlcoat exterior
Automatic
Four-wheel Drive
new 2026 Jeep Gladiator car, priced at $54,549
2026 Jeep Gladiator
new
41 exterior
Automatic
Four-wheel Drive