Charles Sebastian | Page 15
Senior Service Advisor
Lithia Chrysler Jeep of Reno
1050 East Plumb Ln #100
Reno, NV 89502
Love to ride Motorcycles, camp, fish, spend time with friends, volunteering in the community
Read moreDealership Experience
18 yrs, 10 mos
Industry Experience
40 yrs, 4 mos
499 Reviews
Write a Review499 Reviews of Charles Sebastian
June 22, 2024
Repeatedly told no and then I spoke to Dana, se five manager. Dana got parts ordered. He is the best. Helped with my wife’s car as well. Excellent service from Dana. manager. Dana got parts ordered. He is the best. Helped with my wife’s car as well. Excellent service from Dana. More
Other Employees Tagged: Dana Silva
June 15, 2024
Didn't have an appointment dropped off my gladiator at 7 a.m. Just needed an oil change and battery changed for auto stop/start. They called one and a half hours after i got home to let me know about chang a.m. Just needed an oil change and battery changed for auto stop/start. They called one and a half hours after i got home to let me know about changing the battery. Then called before 10 a.m. that my truck was done. Very happy and quick job. More
June 15, 2024
Responsive to concerns. Helpful with explaining what was going to be done. Then easy to understand explanation was was found. Good customer service Helpful with explaining what was going to be done. Then easy to understand explanation was was found. Good customer service More
June 15, 2024
I have been bringing my car to Lithia Chrysler for over 15 years and hands down Charlie is the very best in service! I always know exactly what is wrong and how much it is going to cost with no upselling o 15 years and hands down Charlie is the very best in service! I always know exactly what is wrong and how much it is going to cost with no upselling or unnecessary purchases. He is always polite and very responsive and doesn’t talk down to me because I am female. Lithia Chrysler is lucky to have him and should recognize employees like him who truly make the customer feel valued and heard. More
June 14, 2024
No issues, no issues, no issues, nothing more to say about it than no issues. about it than no issues. More
Other Employees Tagged: Dana Silva, Robert Pearce, Tony Seibert
June 10, 2024
Ricardo was a huge help and Steve in finance was great too! The price was fair and they made the deal go smoothly! too! The price was fair and they made the deal go smoothly! More
Other Employees Tagged: Steven Harris
June 09, 2024
Charles is always friendly and knowledgeable about my vehicle. He is so awesome to deal with. Leaving my vehicle he said he’d call when diagnosed and he did. I’m pleased with the follow up. vehicle. He is so awesome to deal with. Leaving my vehicle he said he’d call when diagnosed and he did. I’m pleased with the follow up. More
June 08, 2024
Lithia is an exceptional dealership! Great service, personnel goes out of their way to be helpful. Great service, personnel goes out of their way to be helpful. More
Other Employees Tagged: Dana Silva

