Charles Sebastian
Charles Sebastian at Lithia Chrysler Jeep of Reno

Charles Sebastian | Page 13

Senior Service Advisor

Lithia Chrysler Jeep of Reno

1050 East Plumb Ln #100
Reno, NV 89502

Contact Me
4.8
499 Reviews

Love to ride Motorcycles, camp, fish, spend time with friends, volunteering in the community

Dealership Experience

18 yrs, 10 mos

Industry Experience

40 yrs, 4 mos

4.8

499 Reviews

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499 Reviews of Charles Sebastian

September 07, 2024

Dealership Rating
Employee Rating

Tony knew what was going on and handled it for me like a champ. Thanks Tony More

by thescottmahe
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Seibert

Sep 08, 2024

Lithia Chrysler Jeep of Reno responded

Thank you for your kind words for Tony! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Chrysler Jeep of Reno.

September 07, 2024

Dealership Rating
Employee Rating

Quick service schedule. The Lithia service department is always very good. Jarret is very friendly and knowledgeable. More

by SCHACON
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Sep 08, 2024

Lithia Chrysler Jeep of Reno responded

It's great to hear that Jarret was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Chrysler Jeep of Reno!

September 05, 2024

Dealership Rating
Employee Rating

Always quick and courteous service and a very nice service department and waiting area. I live in Carson City and drive to Reno to get my car serviced always ...Thankyou guys/Mike More

by jgun57
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Dana Silva, Robert Pearce, Tony Seibert , Mike in service dept

Sep 05, 2024

Lithia Chrysler Jeep of Reno responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Mike and the rest of our team. Please don't hesitate to let us know if we can be of further assistance.

September 01, 2024

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Service manager Fernando was on top of things as Ii walked through the door. He promised one and one half hours and he delivered, Bob Pearce noticed me struggling with the coffee machine, so he volu More

by clbolen737
Service Price Transparency
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Recommend Dealer
Yes
Sep 02, 2024

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Fernando and our team, and we look forward to working with you again.

August 31, 2024

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Employee Rating

Tony is a great guy and an excellent employee alway smiling and happy. Love the waiting area great size T.V pkenty of snacks. More

by larryscool
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Service Time
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Recommend Dealer
Yes
Sep 02, 2024

Lithia Chrysler Jeep of Reno responded

Thank you so much, Larry, for your kind words for Tony and for taking the time to leave us this wonderful feedback!

August 30, 2024

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Employee Rating

Very professional and courteous. Thank you and we will be back to service our vehicle. More

by Douglas and Bernadette Callahan
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Recommend Dealer
Yes
Aug 31, 2024

Lithia Chrysler Jeep of Reno responded

Thank you, Douglas and Bernadette, for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 27, 2024

Dealership Rating
Employee Rating

Amazing service and the upmost professionalism shown at this department. I haven’t had such good service out of a Vegas Lithia dealer ever. We might have to drive up to Reno when we need service from now More

by eljoe1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 28, 2024

Lithia Chrysler Jeep of Reno responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 26, 2024

Dealership Rating
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Incompetent, failed to communicate, failed to follow through with agreed upon services. Stated said services were complete, they were not. More

by Mcrosby
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Dana Silva, Robert Pearce, Tony Seibert , Bill Geist, Ben????

August 24, 2024

Dealership Rating
Employee Rating

Excellent service, professional, responsive, timely. I have had taken my 2020 Rubicon there several times and always satisfied. More

by mossjn1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 25, 2024

Lithia Chrysler Jeep of Reno responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Chrysler Jeep of Reno, we look forward to having you as a valued customer for many years to come!

August 22, 2024

Dealership Rating
Employee Rating

Service on my two Jeeps has always been thorough and prompt. Would help if I could get to know and be able to speak with one service writer when I needed something, as opposed to whichever gets assigned More

by tim.peart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jared in Service

Aug 23, 2024

Lithia Chrysler Jeep of Reno responded

Tim, Thanks for sharing your thoughts about your service experience with Lithia Chrysler Jeep of Reno. Charles, Jared, and our team appreciate your business and hope to see you again soon!

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