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Charles Sebastian
Charles Sebastian at Lithia Chrysler Jeep of Reno

Charles Sebastian | Page 19

Senior Service Advisor

Lithia Chrysler Jeep of Reno

1050 East Plumb Ln #100
Reno, NV 89502

Contact Me
4.8
499 Reviews

Love to ride Motorcycles, camp, fish, spend time with friends, volunteering in the community

Dealership Experience

18 yrs, 10 mos

Industry Experience

40 yrs, 4 mos

4.8

499 Reviews

Write a Review

499 Reviews of Charles Sebastian

May 12, 2024

Dealership Rating
Employee Rating

The service to my car was quick and efficient, with everything being explained to me by polite professionals. More

by bradbgop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dana Silva, Robert Pearce, Tony Seibert

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May 12, 2024

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 11, 2024

Dealership Rating
Employee Rating

Appreciate the service department and parts department immensely. They sincerely care about the customer and their needs. More

by dave.kim77
Recommend Dealer
Yes

Other Employees Tagged: Dirk Westergard, Dana Silva, Robert Pearce, Tony Seibert , Jason Packard

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May 11, 2024

Lithia Chrysler Jeep of Reno responded

We're pleased to see that our service and parts departments at Lithia Chrysler Jeep of Reno met your needs. We strive to prioritize our customers always. Thank you for the positive rating.

May 10, 2024

Dealership Rating
Employee Rating

Ok. Need better parking. Princes are too high,even for service and for all parts More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Robert Pearce

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May 14, 2024

Lithia Chrysler Jeep of Reno responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

May 10, 2024

Dealership Rating
Employee Rating

Always appreciate the good service we receive from Charley, and so does our Grand Cherokee! More

by pattybender63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 10, 2024

Lithia Chrysler Jeep of Reno responded

We're glad your Grand Cherokee and you enjoy the service that our team provides at Lithia Chrysler Jeep of Reno. Your ongoing satisfaction matters to us, thank you for sharing your experience with us.

May 09, 2024

Dealership Rating
Employee Rating

Very nice and helpful. The service center is very clean. It is a joy coming to the area More

by sfoster5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dana Silva, Robert Pearce, Tony Seibert

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May 09, 2024

Lithia Chrysler Jeep of Reno responded

We're pleased you enjoy the upkeep of our service center at Lithia Chrysler Jeep of Reno and found our team helpful. We appreciate your feedback.

May 09, 2024

Dealership Rating
Employee Rating

The dealership did a great job were very quick while I waited and we’re very courteous More

by SPOULTON50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dana Silva, Robert Pearce, Tony Seibert

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May 09, 2024

Lithia Chrysler Jeep of Reno responded

Your kind words are appreciated. Lithia Chrysler Jeep of Reno strives for quick and courteous service. Thank you for the 5-star review.

May 06, 2024

Dealership Rating
Employee Rating

Did what i needed done in a timely fashion, with no questions or problems at all. More

by JOSHVARISCHETTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 06, 2024

Lithia Chrysler Jeep of Reno responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Josh, for choosing Lithia Chrysler Jeep of Reno!

May 05, 2024

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Employee Rating

They are excellent at finding and solving mechanical problems. Very professional and helpful staff! My #1 choice tofux my jerp! More

by kimberly22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 06, 2024

Lithia Chrysler Jeep of Reno responded

Thanks, Kimberly, for sharing your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

May 03, 2024

Dealership Rating
Employee Rating

They are the most helpful dealership, and the best customer service. I would recommend them a million times over! More

by hopejailyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 03, 2024

Lithia Chrysler Jeep of Reno responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Chrysler Jeep of Reno!

May 03, 2024

Dealership Rating
Employee Rating

Traded Pacifica phev for jeep 4xe both had fire recall, probably would have upgraded to 24 wrangler 4xe while my jeep was in shop, nobody uproched me, Chryslers cost me 30k $, and I paid cash for both vehi More

by rrjohnson67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Donlevy

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May 03, 2024

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno, we look forward to having you as one of our valued customers for many more years to come!

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