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Charles Sebastian
Charles Sebastian at Lithia Chrysler Jeep of Reno

Charles Sebastian | Page 20

Senior Service Advisor

Lithia Chrysler Jeep of Reno

1050 East Plumb Ln #100
Reno, NV 89502

Contact Me
4.8
499 Reviews

Love to ride Motorcycles, camp, fish, spend time with friends, volunteering in the community

Dealership Experience

18 yrs, 10 mos

Industry Experience

40 yrs, 4 mos

4.8

499 Reviews

Write a Review

499 Reviews of Charles Sebastian

May 02, 2024

Dealership Rating
Employee Rating

The service department has worked with me and positive manner every time I’ve been in there. More

by jpconst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kenny Rose, Donna Woody, Dana Silva, Robert Black, Joe Rivera, Robert Pearce, Colby Conine, Steven Harris, Tony Seibert

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May 03, 2024

Lithia Chrysler Jeep of Reno responded

Thank you for your review. We're pleased to hear of your continuous positive experiences with the service department at Lithia Chrysler Jeep of Reno. We value our customers and their time, and always aim to provide high-quality service.

May 02, 2024

Dealership Rating
Employee Rating

The people are always helpful kind and are ready to answer any questions I may have. I always feel comfortable going to have .y car serviced More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 02, 2024

Lithia Chrysler Jeep of Reno responded

We appreciate your positive feedback about our team's helpfulness at Lithia Chrysler Jeep of Reno. Your comfort during car service is important to us. Thank you!

May 02, 2024

Dealership Rating
Employee Rating

Everyone at this dealership is so helpful and kind, plus I love their coffee machine! More

by ogormancheryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dana Silva, Robert Pearce, Tony Seibert

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May 02, 2024

Lithia Chrysler Jeep of Reno responded

We appreciate your positive feedback about Lithia Chrysler Jeep of Reno. It's great to hear our team and the convenient amenities, like our coffee machine, enhance your visit. Thank you!

May 02, 2024

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Employee Rating

Great service good helpful people always willing to help out with any questions asked very professional More

by delriofrancisco28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 02, 2024

Lithia Chrysler Jeep of Reno responded

We appreciate your kind words about Lithia Chrysler Jeep of Reno. We are glad our team could assist you with all your questions in a professional manner. Thank you for choosing us.

May 02, 2024

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Employee Rating

BEN is the bomb! So patient and professional and helpful! He's great for Jeep, so good to the customers!! More

by bellabijou.463
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: BEN /Service

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May 02, 2024

Lithia Chrysler Jeep of Reno responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 02, 2024

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Employee Rating

Good service people and the mechanics excellent work. The car was done on time and they even have a shuttle for getting to and from the shop. More

by Steve Sherman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Pearce, Tony Seibert

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May 02, 2024

Lithia Chrysler Jeep of Reno responded

Thank you, Steve, for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 02, 2024

Dealership Rating
Employee Rating

Everyone is friendly and efficient. Easy to make an appointment. Service done in time quoted. Dealership clean. More

by GLDUST26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dirk Westergard, Robert Pearce

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May 02, 2024

Lithia Chrysler Jeep of Reno responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Chrysler Jeep of Reno, we look forward to having you as a valued customer for many years to come!

May 01, 2024

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Employee Rating

Repairs completed in a timely manner and Charles is the utmost professional, start to finish! More

by Cynthia Callahan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 02, 2024

Lithia Chrysler Jeep of Reno responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Cynthia, and look forward to your next visit.

May 01, 2024

Dealership Rating
Employee Rating

Charles Sebastian is the best service advisor I’ve ever had. Calm methodical and accomodating. More

by Vbroz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 01, 2024

Lithia Chrysler Jeep of Reno responded

Thank you so much for your kind words for Charles, and for taking the time to leave us this wonderful feedback!

May 01, 2024

Dealership Rating
Employee Rating

They’re doing very good and they’re conscientious about time and about labor cost too! They assessed the problem and fixed it promptly. More

by J.HARRAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 01, 2024

Lithia Chrysler Jeep of Reno responded

Thanks for sharing about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

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