Charles Sebastian
Charles Sebastian at Lithia Chrysler Jeep of Reno

Charles Sebastian | Page 40

Senior Service Advisor

Lithia Chrysler Jeep of Reno

1050 East Plumb Ln #100
Reno, NV 89502

Contact Me
4.8
499 Reviews

Love to ride Motorcycles, camp, fish, spend time with friends, volunteering in the community

Dealership Experience

18 yrs, 10 mos

Industry Experience

40 yrs, 4 mos

4.8

499 Reviews

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499 Reviews of Charles Sebastian

February 16, 2022

Dealership Rating
Employee Rating

I had some minor issues in the past with the dealership and service department but they have made many changes in the last few years and now I’m getting both my 2016 Jeep Grand Cherokee and my 2021 Dodge D More

by RenoKiwi72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Donna Woody, Dana Silva, Joe Rivera, Robert Pearce, Tony Seibert , Ben Freedman, Nick Peele

Feb 17, 2022

Lithia Chrysler Jeep of Reno responded

Hi there, We are pleased to hear that our Service Department could meet your expectations. Thank you for choosing Lithia Chrysler Jeep of Reno and we look forward to your next visit.

Feb 17, 2022

RenoKiwi72 responded

I think your service department has not just met my expectations they have exceeded them and not only that they have raised the level of what I now expect from other service departments/workshops that work on any of my vehicles.

February 02, 2022

Dealership Rating
Employee Rating

Clean, well managed, friendly and helpful employees that know what they are doing, and, I just can’t ignore the cleanliness of the parts of the building that I have seen. And last, I recommend you to anyon More

by a1b2z6m1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 02, 2022

Lithia Chrysler Jeep of Reno responded

Hello, At Lithia Chrysler Jeep of Reno, we appreciate your return business and recommendation. Please know that we are always here for you.

Feb 02, 2022

a1b2z6m1 responded

Thank All of you for your attitude and your service.

January 26, 2022

Dealership Rating
Employee Rating

Knowledgeable, professional, with a getter done right approach. I highly recommend Charlie and the team he works with! Thx More

by Calvin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 01, 2022

Lithia Chrysler Jeep of Reno responded

Hi Calvin, It is wonderful that you found our team to be knowledgeable and professional. At Lithia Chrysler Jeep of Reno, we appreciate your recommendation and we look forward to seeing you again.

December 20, 2021

Dealership Rating
Employee Rating

Charlie Sebastian is the MAN! I trust his word and his teams working on my 21’ Grand Jeep Cherokee. Fast and reliable service. The waiting room is definitely one of the better waiting rooms I’ve been in. More

by tlfeik
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 21, 2021

Lithia Chrysler Jeep of Reno responded

Thank you for tkaing the time to write a positive review! We are glad to hear you're satisfied with the high level of customer service you received with our Service Team and with your repairs! Please do not hesitate to reach out o us when we can work with you down the road at Lithia Chrysler Jeep of Reno.

December 17, 2021

Dealership Rating
Employee Rating

This dealership has the best Service Department I have ever dealt with. They are extremely courteous to there customers and detailed with their explanations of the service required. More

by dave.kim77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dana Silva , Josh Verichelli

Dec 17, 2021

Lithia Chrysler Jeep of Reno responded

Hi Dave, We strive to ensure that we can keep our customers updated and informed, so we are pleased to know of your recent experience with our Service Department. Thank you for choosing Lithia Chrysler Jeep of Reno and we look forward to your next visit.

December 11, 2021

Dealership Rating
Employee Rating

Bob is a very good employee. Takes the time to help you and keeps you informed with yiur vehicle. More

by Bobbi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kenny Rose, Robert Pearce , Ken Lax

Dec 11, 2021

Lithia Chrysler Jeep of Reno responded

Bobbi, thank you for sharing your wonderful review of us here at Lithia Chrysler Jeep of Reno. We strive to provide the best service possible for our customers. We value your business.

November 12, 2021

Dealership Rating
Employee Rating

The service department is wonderful. Charlie is to the point and reliable. I never worry about being charged for things not needed. More

by nicole4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 13, 2021

Lithia Chrysler Jeep of Reno responded

Thank you for the great review and 5-star rating. We are pleased to know our Service Team ensured you had a good servicing experience for your vehicle. We look forward to your next visit here at Lithia Chrysler Jeep of Reno.

October 24, 2021

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Employee Rating

Ive bought 5 cars there had numerous repairs and maintenance done, they're always great, if you have the time to wait More

by edwin4321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dana Silva, Robert Pearce, Tony Seibert , Nick Peele, Gregg

Oct 24, 2021

Lithia Chrysler Jeep of Reno responded

We are pleased to learn that our team delivered a great experience for you. We do hope we can be of assistance in the future. Take care!

September 06, 2021

Dealership Rating
Employee Rating

Service Dept. When dealing with Charlie I always leave feeling like I’m special and have learned something new about my car. I have absolute confidence that I agave received the best auto service availabl More

by Paul Humble
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 07, 2021

Lithia Chrysler Jeep of Reno responded

Hi Paul, Thank you for your positive review. We are thrilled you continually experience professional, informative Service Visits with our Team here at Lithia Chrysler Jeep of Reno. We are looking forward to assisting you again for any of your future automotive needs.

August 27, 2021

Dealership Rating
Employee Rating

The staff is always friendly and amazing! My appointment never takes longer than estimated and I’m in and out quickly. I will be buying more Jeep vehicles from this dealer as their service is unmatched! More

by Rjohns722
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dana Silva, Robert Pearce, Tony Seibert , Nick Peele

Aug 27, 2021

Lithia Chrysler Jeep of Reno responded

Thank you for the 5-stars and feedback. The team at Lithia Chrysler Jeep of Reno is glad your experience was friendly and amazing.

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