Charles Strawn | Page 3
Assistant Service Manager
Milton Martin Toyota
3150 Milton Martin Toyota Way
Gainesville, GA 30507
Dealership Experience
9 yrs, 1 mo
Industry Experience
15 yrs, 6 mos
Languages Spoken
English
65 Reviews
Write a Review65 Reviews of Charles Strawn
November 16, 2018
Service visit Routine service visit. Prompt and polite staff, comfortable waiting area with beverages and snacks. My car is now in great shape for the next six mont Routine service visit. Prompt and polite staff, comfortable waiting area with beverages and snacks. My car is now in great shape for the next six months. More
November 16, 2018
Found several issues and made recommendations I brought my Tundra for an oil change and check engine light. (Check engine light was gas cap being loose) They advised no oil change needed at this t I brought my Tundra for an oil change and check engine light. (Check engine light was gas cap being loose) They advised no oil change needed at this time however, they recommended several air filter replacement, coolant replacement, plus other items. $400.00 plus later I left their service center. They also made other recommendations for a later time. Hopefully, everything was needed. More
Other Employees Tagged: Kent Easterday, Louie Fouts, Yamyly Chavez, Jordan Moore , Brandon Hernandez
November 15, 2018
Great Servie Experience! Unlike some dealerships, the minute you drive into MM Toyota’s service department, you are greeted by a bright, clean facility, a friendly smile and k Unlike some dealerships, the minute you drive into MM Toyota’s service department, you are greeted by a bright, clean facility, a friendly smile and knowledgeable folks. My experience there has always been pleasant and carried out with professionalism and by knowledgeable folks. Charles and Yamyly are great service advisors! I have highly recommended them and the MM service department to my friends. Great job, MM - keep setting the high bar standards! More
Other Employees Tagged: Jason Swoszowski, Yamyly Chavez , I didn’t work with Yamyly on this visit, but did on my last visit. I have also worked with Jason Swoskowski in the past.
November 15, 2018
Great place ti get your fixed! Milton Martin takes care of its customers. I had my front rack and pinion replaced in February. At my routine oil change, the technician noticed a pro Milton Martin takes care of its customers. I had my front rack and pinion replaced in February. At my routine oil change, the technician noticed a problem. The service department came to check it and wiring days it was replaced again for free! I will always use Milton Martin for my car routine maintenance and repair! Thanks for being an honest repair shop. More
November 11, 2018
Service Great service, friendly people, comfortable waiting room. Completed all recall issues and service maintenance in minimum time. I recommend this auto d Great service, friendly people, comfortable waiting room. Completed all recall issues and service maintenance in minimum time. I recommend this auto dealership to all in search of an automobile. More
Other Employees Tagged: Kent Easterday, Louie Fouts, Yamyly Chavez, Jordan Moore , Brandon Hernandez
November 06, 2018
nail in tire Setup appt for nail in tire removal. Easy and quick service so I'm back on the road safely. Used my road hazard warranty so no cost either. Thank Setup appt for nail in tire removal. Easy and quick service so I'm back on the road safely. Used my road hazard warranty so no cost either. Thanks! More
November 05, 2018
Long wait We were warned it was a wait on this date. I had made an appointment. It was indeed a 3 HR wait and I noticed my car was sitting in the area ready and We were warned it was a wait on this date. I had made an appointment. It was indeed a 3 HR wait and I noticed my car was sitting in the area ready and no one had come to tell us. It had been ready for a while. They had been slammed. More
November 04, 2018
Worth a 50 minute 1 way drive! I bought my Tundra at Milton Martin in 2014. I subsequently moved to Alpharetta and have had 2 services with a local Toyota Dealer. Neither of these I bought my Tundra at Milton Martin in 2014. I subsequently moved to Alpharetta and have had 2 services with a local Toyota Dealer. Neither of these compared to Milton Martin's service using any parameter you may choose (scheduling, cost, courtesy, or quality of work) Enough said, I drive the 45 minutes each way, passing multiple Toyota Dealers, for their service. More
Other Employees Tagged: Kent Easterday, Louie Fouts, Yamyly Chavez, Jordan Moore , Brandon Hernandez
November 04, 2018
Repair Service very good. Repair was fixed sooner than I thought. Thankful for warranty. Charles was very good keeping me posted on what was going on. Service very good. Repair was fixed sooner than I thought. Thankful for warranty. Charles was very good keeping me posted on what was going on. More
November 02, 2018
New Brakes Came for 65,000 mile service. I did not have an appointment for brakes and they fitted me in in only 90 minutes. Outstanding job!! Came for 65,000 mile service. I did not have an appointment for brakes and they fitted me in in only 90 minutes. Outstanding job!! More
Other Employees Tagged: Kent Easterday, Louie Fouts, Yamyly Chavez, Jordan Moore , Brandon Hernandez

