Dealer Reviews
Cars for Sale
Dealer Log In
Charles Suter
202 Reviews
Service advisor Chuck Suter knows that customers are usually a little worried when they have to bring their car in for repairs. That’s why his first order of business is to try and put them at ease. “I try to explain why or how the problem occurred,” he says. “Then, we talk about what we can do to prevent it from happening again.” Chuck loves being able to help customers resolve maintenance issues. He also loves interacting with the dealership’s longtime customers. “It’s amazing … the loyalty that Honda customers have is amazing.” Chuck, who has worked at Don Ayres for seven years, spends a lot of his free time participating in his favorite off-road sport: rock crawling.
Read more
202 Reviews of Charles Suter
September 26, 2016
Top Notch Since purchasing my CRV in 2014, i have had nothing but exceptional service from Don Ayers service staff...they truly understand customer service. Th Since purchasing my CRV in 2014, i have had nothing but exceptional service from Don Ayers service staff...they truly understand customer service. Thank you! More
by Dmchondarev
Other Employees Tagged: Jeremy Sullivan
September 09, 2016
Awesome experience I always have a great experience at Don Ayres. Their staff is second to none and the service is excellent. I Highly recommend getting service here. I always have a great experience at Don Ayres. Their staff is second to none and the service is excellent. I Highly recommend getting service here. More
by Matt
Other Employees Tagged: Doug Settle
September 08, 2016
Excellent Service Department I scheduled my recent oil change about 3 weeks prior. The day prior to my oil change, I received a notice that the parts for my Ridgeline were in for I scheduled my recent oil change about 3 weeks prior. The day prior to my oil change, I received a notice that the parts for my Ridgeline were in for a recall. I thought in my mind that I would need to schedule a 2nd appointment. However, when I let Charles know of the parts availability, he volunteered to have the recall work done at the same time as the oil change. He even offered to wash my vehicle. I really appreciate his "can do" attitude! More
by Mark Pomeroy
August 22, 2016
Best Car Dealership around First thing, I purchased a Honda CR-V from them. By far it was the best car buying experience I've ever had. No hassles and they quoted me a great p First thing, I purchased a Honda CR-V from them. By far it was the best car buying experience I've ever had. No hassles and they quoted me a great price. I've had the vehicle in for service (oil changes) twice. Both times everything went smooth. I got the car back when promised. The check in process was efficient. I would highly recommend Don Ayres to anyone considering buying a vehicle or looking for service. More
by msok53
August 22, 2016
Great Service Department!!! Unfortunately my radiator, on my Honda Accord, got a hole in it and I was left on the side of the road one morning. However, I was able to contact Ch Unfortunately my radiator, on my Honda Accord, got a hole in it and I was left on the side of the road one morning. However, I was able to contact Chuck Suter in the service department and he worked me into the schedule the same day. He had a radiator located and ready to be put in by that afternoon. Chuck has also been the family service guy when my wife brings in our Honda Odyssey. He does an excellent job looking out for our needs and taking care of our vehicle! We can always feel confident that our vehicles are being taken care and we are not being taken advantage of. More
by tntray
August 19, 2016
Continued Great Service I recently purchased my second Honda Odyssey from Don Ayres. I always go to Don Ayres for service. All service advisors that I've met are always fri I recently purchased my second Honda Odyssey from Don Ayres. I always go to Don Ayres for service. All service advisors that I've met are always friendly and efficient. Charles Suter was no exception. More
by stan
August 15, 2016
Great experience! My experience here has always been great, from the minute you pull into the shop someone is right there to greet you! Chuck is one of the best to work My experience here has always been great, from the minute you pull into the shop someone is right there to greet you! Chuck is one of the best to work with! Thanks for all your help! More
by Kier
August 03, 2016
very pleased This visit was for a recall on my 05 CRV. Was helped as soon as I pulled into shop. Very friendly greeting. Service was done in a very timely manner. This visit was for a recall on my 05 CRV. Was helped as soon as I pulled into shop. Very friendly greeting. Service was done in a very timely manner. Thanks for the help from Charles Suter More
by bufcu
August 02, 2016
2 Trips I came for an oil change & tire rotation. I like that the oil change price is the lowest in town. I had to come back a second time because one of my t I came for an oil change & tire rotation. I like that the oil change price is the lowest in town. I had to come back a second time because one of my tire caps was missing after the rotation service. Mr. Suter gave me another cap for the one that was missing. More
by qagal
July 28, 2016
Fantastic Service Prompt and friendly service from everyone at the dealership. I was impressed by the efficiency of their entire operation. My service technician, Charl Prompt and friendly service from everyone at the dealership. I was impressed by the efficiency of their entire operation. My service technician, Charles, was extremely knowledgeable. More
by Ridgeline
