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Charles Suter
Refer Me
198 Reviews
Service advisor Chuck Suter knows that customers are usually a little worried when they have to bring their car in for repairs. That’s why his first order of business is to try and put them at ease. “I try to explain why or how the problem occurred,” he says. “Then, we talk about what we can do to prevent it from happening again.” Chuck loves being able to help customers resolve maintenance issues. He also loves interacting with the dealership’s longtime customers. “It’s amazing … the loyalty that Honda customers have is amazing.” Chuck, who has worked at Don Ayres for seven years, spends a lot of his free time participating in his favorite off-road sport: rock crawling.
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198 Reviews of Charles Suter
August 22, 2016
Best Car Dealership around First thing, I purchased a Honda CR-V from them. By far it was the best car buying experience I've ever had. No hassles and they quoted me a great p First thing, I purchased a Honda CR-V from them. By far it was the best car buying experience I've ever had. No hassles and they quoted me a great price. I've had the vehicle in for service (oil changes) twice. Both times everything went smooth. I got the car back when promised. The check in process was efficient. I would highly recommend Don Ayres to anyone considering buying a vehicle or looking for service. More
by msok53
Helpful 
August 19, 2016
Continued Great Service I recently purchased my second Honda Odyssey from Don Ayres. I always go to Don Ayres for service. All service advisors that I've met are always fri I recently purchased my second Honda Odyssey from Don Ayres. I always go to Don Ayres for service. All service advisors that I've met are always friendly and efficient. Charles Suter was no exception. More
by stan
August 15, 2016
Great experience! My experience here has always been great, from the minute you pull into the shop someone is right there to greet you! Chuck is one of the best to work My experience here has always been great, from the minute you pull into the shop someone is right there to greet you! Chuck is one of the best to work with! Thanks for all your help! More
by Kier
August 03, 2016
very pleased This visit was for a recall on my 05 CRV. Was helped as soon as I pulled into shop. Very friendly greeting. Service was done in a very timely manner. This visit was for a recall on my 05 CRV. Was helped as soon as I pulled into shop. Very friendly greeting. Service was done in a very timely manner. Thanks for the help from Charles Suter More
by bufcu
August 02, 2016
2 Trips I came for an oil change & tire rotation. I like that the oil change price is the lowest in town. I had to come back a second time because one of my t I came for an oil change & tire rotation. I like that the oil change price is the lowest in town. I had to come back a second time because one of my tire caps was missing after the rotation service. Mr. Suter gave me another cap for the one that was missing. More
by qagal
July 28, 2016
Fantastic Service Prompt and friendly service from everyone at the dealership. I was impressed by the efficiency of their entire operation. My service technician, Charl Prompt and friendly service from everyone at the dealership. I was impressed by the efficiency of their entire operation. My service technician, Charles, was extremely knowledgeable. More
by Ridgeline
July 25, 2016
ALWAYS Excellent Service Service for air bag recall. Chuck Suter made the rental car process very easy and got us in immediately for service when the parts came in. Chuck is Service for air bag recall. Chuck Suter made the rental car process very easy and got us in immediately for service when the parts came in. Chuck is a great guy to deal with and never pressures me one way or the other. More
by linda v-f
July 24, 2016
Very Postive and enjoyable -- highly recommended. WE were taken in on time. The service was performed perfectly and on-time. We are very pleased! Charles was very personable and informative. Why do WE were taken in on time. The service was performed perfectly and on-time. We are very pleased! Charles was very personable and informative. Why does this have to 25 words long???? More
by modesitt123
July 18, 2016
Great experience This is the third Honda we've purchased from Don Ayres Honda. We recommend this dealership to anyone looking for a new or used auto. This is the third Honda we've purchased from Don Ayres Honda. We recommend this dealership to anyone looking for a new or used auto. More
by Truck2911
Other Employees Tagged: Doug Settle, Jeff Ward, Dillon Steenport , John Hofmann, Darrell Calloway
July 08, 2016
Great service I appreciated the professionalism shown throughout the whole process of getting my Civic serviced. I appreciated the confirmation by email as well as I appreciated the professionalism shown throughout the whole process of getting my Civic serviced. I appreciated the confirmation by email as well as the reminder before the appointment. When I arrived, Chuck Suter almost immediately got me in and set up- he made the whole process so easy. The service staff were very courteous and helpful. It seems in most places, customer service ends once the sale is made- at Don Ayers, that's just the beginning. More
by W. Clark Williman
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