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36 Reviews of Charles Ward
October 20, 2025
Oil change was a pleasant experience my service writer and team made sure everything got dome to perfect and team made sure everything got dome to perfect More
by decht562221
Verified CustomerOther Employees Tagged: Brett Sopocy, Brian Jones, Damon Tavarez, Jesse Martins, Lana Gault, Tony Nguyen, Gabriel Taurus , Lou Bester, Keiara Lluberes
October 09, 2025
Amabilidad del personal, mejoraron en los tiempos de servicio, ahora es más rápido, no realice una cita previa, sin embargo me atendieron, buen trabajo servicio, ahora es más rápido, no realice una cita previa, sin embargo me atendieron, buen trabajo More
by jao108
Other Employees Tagged: Brett Sopocy, Brian Jones, Damon Tavarez, Jesse Martins, Lana Gault, Tony Nguyen, Gabriel Taurus , Lou Bester, Keiara Lluberes
October 03, 2025
Terrible. Bad communication and slow service. Reactive instead of proactive. After having my car for 24+ hours, I didn’t receive a call with the updates. I had Bad communication and slow service. Reactive instead of proactive. After having my car for 24+ hours, I didn’t receive a call with the updates. I had to call and check, even when there was “updated information”. Something that I informed Brett upon arriving was that my ‘Oil Pan’ was leaking. When I called to make sure my car was available at 4pm like I was told, I was then informed that the same issue I had mentioned was somehow found as if it was new information. I was told the person that did the inspection didn’t look and assumed that the oil leak was the oil gasket. My price for service was increased, my car was not ready at 4pm or 7pm like I was told, my car was in your shop for 30 hours. I had to call out of work and I missed out on the opportunity to make money refereeing because I didn’t have my car. Compensation for my inconvenience was 10%, a joke More
by derrickbuckleyjr
Other Employees Tagged: Brett Sopocy
October 01, 2025
Awesome awesome awesomeness and so many other things that are in your life and that you are doing are in your life and that you are doing More
by cmfflem03
Other Employees Tagged: Brett Sopocy, Brian Jones, Damon Tavarez, Jesse Martins, Lana Gault, Tony Nguyen, Gabriel Taurus , Lou Bester, Keiara Lluberes
October 01, 2025
EXCELLENT SERVICE, FAST, RELIABLE, REMEMBERED MY NAME, VEHICLE WAS FIXED AHEAD OF TIME, GREAT PLACE VEHICLE WAS FIXED AHEAD OF TIME, GREAT PLACE More
by bodyshop16
Other Employees Tagged: Brett Sopocy, Brian Jones, Damon Tavarez, Jesse Martins, Lana Gault, Tony Nguyen, Gabriel Taurus , Lou Bester, Keiara Lluberes
September 29, 2025
Totally Worth The Drive. Car Drives Like New. Professional & Nice, Especially Keiara. Coffee Was Good. Car Drives Like New. Professional & Nice, Especially Keiara. Coffee Was Good. More
by BENTLEY012262
Other Employees Tagged: Brett Sopocy, Brian Jones, Damon Tavarez, Jesse Martins, Lana Gault, Tony Nguyen, Gabriel Taurus , Lou Bester, Keiara Lluberes
September 28, 2025
All the attention, from the first day with Keiara it has been incredible, I will continue taking my cars to this location been incredible, I will continue taking my cars to this location More
by Judvv87
Other Employees Tagged: Brett Sopocy, Brian Jones, Damon Tavarez, Jesse Martins, Lana Gault, Tony Nguyen, Gabriel Taurus , Lou Bester, Keiara Lluberes
September 26, 2025
Communication is outrageously terrible. My car was there for 2 days and I was NEVER contacted about a single thing wrong with my car, or anything. My car was there for 2 days and I was NEVER contacted about a single thing wrong with my car, or anything. More
by srairwalk
Other Employees Tagged: Brian Jones
September 20, 2025
Excellent attention and service and very grateful to Brett for his support and help, thank you very much for everything Brett for his support and help, thank you very much for everything More
by casananeil
Other Employees Tagged: Brett Sopocy, Brian Jones, Damon Tavarez, Jesse Martins, Lana Gault, Tony Nguyen, Gabriel Taurus , Lou Bester, Keiara Lluberes
