Charles Williams
Charles Williams at Master Buick GMC

Charles Williams | Page 16

Service Manager

Master Buick GMC

3710 Washington Rd
Augusta, GA 30907

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200 Reviews
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200 Reviews

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200 Reviews of Charles Williams

October 29, 2018

Dealership Rating
Employee Rating

Satisfied. Your employees where knowledgeable, friendly and concern. They kept me informed about the situation and status of the repairs that was being done. I More

by wrunnels1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 30, 2018

Master Buick GMC responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Best, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

October 27, 2018

Dealership Rating
Employee Rating

It’s always a great experience I would like to praise Charles Williams, he always goes out of his way to please customers and is always courteous and kind. It’s a great pleasure wor More

by MARGIE.HAGAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 28, 2018

Master Buick GMC responded

Thank you so much for letting us know what a great experience you had with Charles! We are blessed to have him on our team and will pass along your kind words to him! We appreciate your business and look forward to serving you again in the future! Kathy Hensley Master Buick GMC

October 27, 2018

Dealership Rating
Employee Rating

Great experience Charles took great care of me. I Was having the work done on my lunch hour And he had me in and out very fast More

by Lydianewsome
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: William Fanning

Oct 28, 2018

Master Buick GMC responded

We are so pleased that you were able to get in and out in a timely fashion! We do value our customers’ time and are pleased your visit went well!! Thank you for you business! If we can do anything for you, don’t hesitate to call on us! Kathy Hensley Master Buick GMC

October 26, 2018

Dealership Rating
Employee Rating

Honest, trustworthy, fair, and thorough If I keep my vehicle they have earned my business. I brought my vehicle in to have a diagnostic completed after purchasing a GMC Acadia from another m More

by NiaProc1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 26, 2018

Master Buick GMC responded

Thank you for taking the time to let us know Charles was able to assist you with your concerns. If we can be of further help to you, please let us know! Kathy Hensley Master Buick GMC (706)922-5213

October 25, 2018

Dealership Rating
Employee Rating

Satisfied Service Charles is alway customer friendly and professional in his dealing with my needs and listens to my issues to ensure he has them accurate -- keeping me More

by JamesO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 25, 2018

Master Buick GMC responded

Thank you for taking the time to give us this great review of Charles and the service department! We will pass along your kind words to him! We appreciate you choosing us to service your vehicle! Kathy Hensley Master Buick GMC

October 24, 2018

Dealership Rating
Employee Rating

Pleased Glad they were able to work me in on the same day I called for the appointment . Very pleased with the service I received. Thanks More

by ladyngold1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve MacDonald

Oct 24, 2018

Master Buick GMC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

October 24, 2018

Dealership Rating
Employee Rating

Car trouble. Excellent service and very nice people. Helpful informatative. I was very happy to have the excellent staff to give me expert advice to get my vehicle More

by Bbstrat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wade Hooker, Phillip Towns

Oct 24, 2018

Master Buick GMC responded

Thank you for taking the time to tell us about your visit! Out team appreciates your business and looks forward to the opportunity to serve you again in the future! Kathy Hensley Master Buick GMC

October 23, 2018

Dealership Rating
Employee Rating

Great service Porsche was very professional and friendly. Most helpful Charles kept us informed of part situation and was also professional and friendly. Luckily More

by JRADECK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Porsha Cox

Oct 24, 2018

Master Buick GMC responded

Thank you for sharing your feedback with us. Porsha and Charles will be thrilled to know you were fully satisfied with your service experience. We appreciate your business and we look forward to assisting you with any future automotive needs. Thank you. All the best, The Master Buick GMC Team

October 22, 2018

Dealership Rating
Employee Rating

oil change master buick GMC is by far the most loyal and honest people of all other dealerships I recommend them I give it a two thumbs up and I always leave kno More

by Tyler.jackson92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 22, 2018

Master Buick GMC responded

Thank you so much for this great review! Keeping our customers safely on the toad is goal! We appreciate your kind words and your business! We look forward to seeing you again soon!

October 20, 2018

Dealership Rating
Employee Rating

Thanks for the Great Care of my Favorite Car We greatly appreciate the thorough job you always do to keep our car in great shape! Whether it’s keeping an eye on the amount of oil it uses or expla More

by Meg in Georgia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 20, 2018

Master Buick GMC responded

Meg, Thank you for taking the time to tell us your story! We are thrilled our service department was able to explain what was going on with your vehicle! We appreciate your business and look forward to serving you again in the future! Kathy Hensley Master Buick GMC

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