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Charles Williams
236 Reviews
236 Reviews
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236 Reviews of Charles Williams
July 26, 2018
Quality Friendliness from arriving to departure. Never have to second guess the work performed. Definitely a piece of mind every visit. Wouldn't choose anothe Friendliness from arriving to departure. Never have to second guess the work performed. Definitely a piece of mind every visit. Wouldn't choose another service team. More
by Dr.Wyatt
Verified Customer
July 24, 2018
Service Outstanding service as usual, Honesty and integrity were evident in my dealings with Charles and others. Had to replace a damaged tire and elected t Outstanding service as usual, Honesty and integrity were evident in my dealings with Charles and others. Had to replace a damaged tire and elected to replace them all. Charles advised me to wait until he checked them for wear. He then called me and advised against replacing the other three as he determined that there was plenty of wear left. Most other dealer service departments would have simply replaced them all. In short, he had the customers best interest in mind and saved me a lot of money. More
by DWIGHTANDMILLIE
Other Employees Tagged: William Fanning
July 20, 2018
Transmission services The technolonic was very helpful. He gave me a time line an it was very close to it.That was very helpful for me. To or use the shuttle The technolonic was very helpful. He gave me a time line an it was very close to it.That was very helpful for me. To or use the shuttle More
by thomas-el66
Other Employees Tagged: Frank Ward, William Fanning , Brad Gillespie
July 13, 2018
Dealership Excellence Mr. Lokey approached me asking if he could help in any way. I told him what I was looking for and he lead me to a vehicle which was exactly what I wan Mr. Lokey approached me asking if he could help in any way. I told him what I was looking for and he lead me to a vehicle which was exactly what I wanted a 2018 Sierra 1500 Denali truck. He obtained the keys and I took it for a test drive. When I returned I decided to purchase the vehicle. Mr. Lokey led me through the entire process and introduced me to the finance manager where we completed the transaction. Mr. Lokey was very knowledgeable of the vehicles he was showing, extremely professional and very personable. He escorted me through the entire transaction all the way up to me driving the vehicle off the lot. I told him that I would be returning soon to purchase another GMC Denali for my wife. I've been dealing with Master GMC for the past five (5) years. To date, I've never had an unpleasant experience. In my opinion they are second to none. I'm looking forward to doing more business in the near future. My thanks to the entire staff!!!! More
by ALLAN DINGMAN
Other Employees Tagged: Nicole Rowell , Andrew Lokey
July 10, 2018
Great experience with the service department when my water pump went out. Mr Charles took great care of me and postponed his vacation on Friday to make sure my Encore with the service department when my water pump went out. Mr Charles took great care of me and postponed his vacation on Friday to make sure my Encore was up and running David and Brian were always exceptional on the phone and in person to help as well. Frank Ward always makes a point to stop by and say hello. He is like family. I am in sales so my car is my office and essential to me making a living. Thanks guys For getting me back in the road so quickly. More
by MLEVER
Other Employees Tagged: Frank Ward , Brad Gillespie, David Truitt
July 10, 2018
Friendly and courteous Great service he was professional and knowledgeable. I would most definitely recommend this place together. We just moved to this area felt welcome an Great service he was professional and knowledgeable. I would most definitely recommend this place together. We just moved to this area felt welcome and valued More
by SHARKUSVI
