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Charles Williams
236 Reviews
236 Reviews
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236 Reviews of Charles Williams
August 16, 2018
They were friendly and completed the service on time. Charles was very nice when he checked me in for service. I only had to wait an hour for my service to be completed. William was friendly and helpful w Charles was very nice when he checked me in for service. I only had to wait an hour for my service to be completed. William was friendly and helpful when checking me out. More
by Bev
Other Employees Tagged: William Fanning
August 16, 2018
Thanks for keeping my favorite car in great shop!! Whether I need a routine oil change or I am seeking answers to a mystery sound, the service department is helpful and eager to keep my favorite car in Whether I need a routine oil change or I am seeking answers to a mystery sound, the service department is helpful and eager to keep my favorite car in great shape. Everyone is friendly and sincerely seeks to.solve a problem. More
by Meg in Georgia
Verified CustomerOther Employees Tagged: cashier Was helpful and friendly.
August 14, 2018
GMC Terrain TSB Service adviser was excellent and went out of his way to repair my vehicle in a prompt manner. I look forward to bringing my vehicle here again for se Service adviser was excellent and went out of his way to repair my vehicle in a prompt manner. I look forward to bringing my vehicle here again for service and oil changes. More
by gmcuser123
Other Employees Tagged: William Fanning
August 13, 2018
Very knowledgeable and professional staff Bernard Hughes is an extremely knowledgeable Sales Manager. He answered all my questions and explained in details all the new features on the SUV that Bernard Hughes is an extremely knowledgeable Sales Manager. He answered all my questions and explained in details all the new features on the SUV that I ended up buying. He allowed me to drive the SUV to my home and I was able to take my wife for a short ride and show it to her. This is the second Denali I buy from Bernard. I am happy with my New SUV! More
by Al GRINSPUN
Other Employees Tagged: Sue Oertle, Bernard Hughes , Scott Marshall
August 12, 2018
Always get great service. William Fanning is an excellent service manager who gets you the service you need and when you want it. Charles is a great service advisor who always William Fanning is an excellent service manager who gets you the service you need and when you want it. Charles is a great service advisor who always keeps me informed about what my car needs and when it needs it. Always lets me know when my car is ready. More
by m&mrid
Other Employees Tagged: William Fanning
August 11, 2018
Great customer service! We Came in for an oil change, great service as always. Gmc is the only place I go to service my 2017 Denali. Thanks guys! We Came in for an oil change, great service as always. Gmc is the only place I go to service my 2017 Denali. Thanks guys! More
by Melcoles508
Other Employees Tagged: William Fanning
August 11, 2018
Great Service! Mr. Charles is the epitome of an excellent Service Manager. He and the staff are very professional and always ensure my vehicle is serviced in a time Mr. Charles is the epitome of an excellent Service Manager. He and the staff are very professional and always ensure my vehicle is serviced in a timely manner. I am looking forward to a long, specialized relationship as I bring in my vehicle for the scheduled services. Keep up the great work! More
by Al
Other Employees Tagged: William Fanning
August 08, 2018
Great customer service I received great turn around time in getting my vehicle fixed. Brad called to inform me what was wrong with my vehicle and that it was fixed. He also I received great turn around time in getting my vehicle fixed. Brad called to inform me what was wrong with my vehicle and that it was fixed. He also asked me when do I want their courtesy drive to come pick me so I can get my vehicle. More
by Jch2095
Other Employees Tagged: Brad Gillespie
August 04, 2018
Very informative and helpful Service dept. has always taken care of my car, notifying me when a specific service is needed and following through with the service. They have compl Service dept. has always taken care of my car, notifying me when a specific service is needed and following through with the service. They have completed the service within a reasonable amount of time. More
by smoothride
Other Employees Tagged: Bill Whitten, William Fanning
July 26, 2018
Excellent and efficient Service Department Charles is an awesome service advisor who is on top of his expertise on the GM/Chevrolet vehicles I have as well as the other gentlemen who are very t Charles is an awesome service advisor who is on top of his expertise on the GM/Chevrolet vehicles I have as well as the other gentlemen who are very team work oriented and it shows! I am always greeted in a courteous manner when I visit the service department and that is a nice gesture to the customers. A big THANK YOU to Mike Harper, Parts Manager who always chooses to order the best parts for my vehicles and provide top of the line advice on vehicle parts that are needed. A special Thank You to the certified mechanics that are highly trained employees and trusted to diagnose and repair my vehicles to my satisfaction. Lastly, to Aaron who was in charge of cleanup on my vehicles, both in for much service this past month that I should have been charged rent and storage fees, ha!, well done clean up on the vehicles sir! He deserves every dollar he makes. Big tip for him. Again, many thanks as well to all the aforementioned staff. Big bonus’s and well deserved pay raises for all! Alison A. Read More
by Retailtherapist
Other Employees Tagged: Mike Harper, Aaron
