Charlie McFadden
Charlie McFadden at Audi Wyoming Valley

Charlie McFadden | Page 4

General Manager

Audi Wyoming Valley

1470 PA-315, Suite 3
Wilkes-Barre, PA 18702

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4.9
156 Reviews

Dealership Experience

28 yrs, 11 mos

Industry Experience

28 yrs, 11 mos

4.9

156 Reviews

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156 Reviews of Charlie McFadden

January 04, 2025

Dealership Rating
Employee Rating

Best dealership and staff in the country! You will not find a better experience in sales and service anywhere else. More

by ChrisM61
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

January 04, 2025

Dealership Rating
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Really great, no nonsense, low pressure sales approach. I really appreciate the experience. Much of the transaction was handled remotely. This is my second purchase from this dealership since 2023. More

by Cballard70
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Perry , Mitch Kotarski, Kyle Osterhout

December 20, 2024

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Employee Rating

We were extremely pleased with the deal we got on our new SQ8. Joe was excellent to work with and made sure everything went as smooth as possible from start to finish! More

by Justin911
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Garcia, Joe Brennan, Jennifer Perry , Mitch Kotarski

December 19, 2024

Dealership Rating
Employee Rating

From Charles McFadden, g manager to Joe G, and Brian K in service, to Joe Brennan, the treatment I received was 5 stars, top notch! More

by TPMDMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 12, 2024

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It was a very pleasant experience which is a hard thing to come by this day and age. I would highly recommend using Audi Wyoming Valley. More

by alecportz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Laino, Jennifer Perry

December 10, 2024

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Randy was very helpful and very knowledgeable person to work with. Excellent service overall from all the department. More

by ANUP101
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Troy Craig, Randy Hozempa

November 27, 2024

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Employee Rating

I have been a return customer since 1994. I have found them focused on doing their best to maintain my loyalty. More

by Prscheller
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Curtis Maleninsky, Troy Craig

November 20, 2024

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Employee Rating

Everyone did great job. John was very attentive and made it a great experience. Love the new car. Thanks. More

by MSHRADERLLT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Troy Craig, Joe Garcia, John Laino , Mitch Kotarski

November 06, 2024

Dealership Rating
Employee Rating

Randy was amazing in helping me find my new 2024 Audi Q3. He was so helpful in doing everything over the phone since we are in different states. He made sure I loved everything before it was settled. He then More

by marinadrevnyak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randy Hozempa

Nov 08, 2024

Audi Wyoming Valley responded

Thank you so much for sharing this wonderful feedback! We're thrilled to hear that Randy was able to make your out-of-state Audi Q3 purchase such a smooth and enjoyable experience. Handling everything over the phone and coordinating delivery can be a challenge, but it sounds like Randy’s commitment, attention to detail, and willingness to go above and beyond truly shined through. We take pride in our team’s knowledge and dedication to creating a comfortable, stress-free experience, and it’s fantastic to know Randy made that a reality for you. Your satisfaction and love for your new 2024 Audi Q3 mean the world to us. If there’s anything more we can do to support you as you enjoy your Audi, don’t hesitate to reach out. Thank you once again, and welcome to the Audi family!

October 17, 2024

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Employee Rating

Love the open honest straight forward way they conduct themselves. Transactions are continuously up front with no hidden agendas. More

by gcfisher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 28, 2024

Audi Wyoming Valley responded

Thank you so much for your kind words! We truly appreciate you taking the time to share your experience with us. At Audi Wyoming Valley, we pride ourselves on maintaining transparency and honesty in every interaction. It’s wonderful to hear that you felt our team was straightforward and upfront throughout your transaction. We believe that building trust with our customers is essential, and your feedback reaffirms our commitment to providing a seamless and genuine experience. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We look forward to seeing you again soon!

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