Charlie Trauscht
Charlie Trauscht at Mercedes-Benz of Hoffman Estates
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Charlie Trauscht | Page 10

Finance Director

Mercedes-Benz of Hoffman Estates

1000 West Golf Rd
Hoffman Estates, IL 60169

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4.8
138 Reviews
4.8

138 Reviews

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138 Reviews of Charlie Trauscht

June 17, 2020

Dealership Rating
Employee Rating

Friendly professional people, answered all my questions and made the purchase experience as smooth and pleasant as it can be. The young man who explained the vehicle’s features and electronic set up was es More

by D_GINGUE
Recommend Dealer
Yes

Other Employees Tagged: Peter Fiorita

Jun 18, 2020

Mercedes-Benz of Hoffman Estates responded

We love 5 stars! Thank you

June 16, 2020

Dealership Rating

Waiting now for 2days and no answer yet to things that were missing on the car I bought very very slow on answering my phone calls say they will get back to me and they DON’T one place says it’s certified More

by DANKANACK
Recommend Dealer
Yes

June 16, 2020

Dealership Rating
Employee Rating

After a pretty terrible experience with Mercedes Dealer in El Cajon, CA-this team at Hoffman saved the day - thanks Mike Perez and Kevin Schroeder! More

by JenSD
Recommend Dealer
Yes

Other Employees Tagged: Mike Perez, Kevin Schroeder

June 14, 2020

Dealership Rating
Employee Rating

As always Piotr was outstanding. He knows that my time is limited and was fully prepared to complete the transaction quickly. He had reached out the day before to collect my information so that he and his fi More

by Nickfotos
Recommend Dealer
Yes

Other Employees Tagged: Tom Herwehe, Robert Fragoso , Piotr Siemieniuk

June 06, 2020

Dealership Rating

We had a smooth and successful time working with Dimitri on our purchase. He had the car ready after driving two hours to see it. Overall, great experience and we will be back. More

by BECCATOLFA
Recommend Dealer
Yes

Other Employees Tagged: Dimitri

June 05, 2020

Dealership Rating

My car purchasing experience a merc Benz of Hoffman Estates was excellent. purchasing team was patient, kind, responsive and vested in my earning my business. More

by diane.coli
Recommend Dealer
Yes

Other Employees Tagged: Tom Herwehe , Mike Jr.

June 03, 2020

Dealership Rating
Employee Rating

They were very friendly and welcoming. They worked with us to come to a fair deal. Our sales rep Mike Perez have ya our options and did not waste our time. He was determined to get us the best deal he poss More

by Jamal Nia
Recommend Dealer
Yes

Other Employees Tagged: Tom May, Tom Herwehe, Dick Barker , Mike Perez

June 01, 2020

Dealership Rating
Employee Rating

Nina, our sales representative was great. She gave a very personalized service and answered our every question. She is certainly an asset. Keep up the good work... More

by Samg28
Recommend Dealer
Yes

Other Employees Tagged: Nina Gewargis , Jason Palmer

May 29, 2020

Dealership Rating
Employee Rating

Amazing place with a friendly clean atmosphere. Mike was a good sales person. Experience was a great place to do business with. Really enjoyed purchasing my car. More

by ursulaocooper2011
Recommend Dealer
Yes

Other Employees Tagged: Mike Perez

May 29, 2020

Mercedes-Benz of Hoffman Estates responded

Thank you for giving us the opportunity to earn your business. Congratulations on your new vehicle!

May 29, 2020

Dealership Rating
Employee Rating

I asked about what was wrong with a car, first I was told it was detail wax. Later on while completing the transaction I was told it was just that way, I could apply some back to black to make it better. I d More

by Audi
Recommend Dealer
Yes
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