Charlie Trauscht | Page 13

Very good dealer ship, with professional sealer. Providing good information about the cars. Very clean service department and professional. I will recommend to everyone and to my friends. Thank you Providing good information about the cars. Very clean service department and professional. I will recommend to everyone and to my friends. Thank you. More

by DEREKKRUZ Verified Customer Verified Customer

Helpful 0

Report | Print

I was impressed by the experience, from the clean, professional, environment to the knowledge of the sales associate, manager, and finance manager. Would recommend and refer this team when purchasing professional, environment to the knowledge of the sales associate, manager, and finance manager. Would recommend and refer this team when purchasing a new or used car with confidence your getting a dealer that has a good reputation,an accurate price relative to the market, and a dedicated service team. More

Helpful 0

Report | Print

Very Honest and Pleasant Sales Experience. David Bennett and the entire Team at Hoffman Estates Mercedes were such a pleasure to work with. Very caring and thorough. Helpful in all aspects. Fol David Bennett and the entire Team at Hoffman Estates Mercedes were such a pleasure to work with. Very caring and thorough. Helpful in all aspects. Follow through was phenomenal. Overall, one of the best car purchase experiences ever! I highly recommend. More

by MARKNEAULT Verified Customer Verified Customer

Helpful 0

Report | Print

Amazing and well-rounded team that is completely invested in you as a client. Highly recommend! Trustworthy, not pushy, and go the extra mile for you. From custom ordering our car to getting a thorough “how in you as a client. Highly recommend! Trustworthy, not pushy, and go the extra mile for you. From custom ordering our car to getting a thorough “how to use” our car, we feel so lucky to be supported by an incredible team. Thank you all!!! I’ll always recommend you. More

by MARTYE82 Verified Customer Verified Customer

Helpful 0

Report | Print

"Customer satisfaction is their priority" Payton took his time to make sure that which ever Mercedes model we were interesting in, ultimately the choice would fit our needs, as well as our bud Payton took his time to make sure that which ever Mercedes model we were interesting in, ultimately the choice would fit our needs, as well as our budget. When the final choice was made we felt that the price we landed for our E450 coupe was more attractive than anticipated! Charlie in finance took his time to make sure we clearly understood all the financing options available to us, so we could make an informed decision. And last but not least Jose in the product delivery department sat with us explaining all the operating features of the vehicle. He was very thorough, patient, and knowledgeable. MB of Hoffman Estates worked hard to earn our business. We will be recommending them to our friends and definitely will us them for our vehicle needs in the future. More

Helpful 0

Report | Print

My sales person seemed nice enough but it was like pulling teeth to get a phone call. I initiated 95% of the calls. As an out of state buyer it was very difficult and took almost 3 weeks to make a cas pulling teeth to get a phone call. I initiated 95% of the calls. As an out of state buyer it was very difficult and took almost 3 weeks to make a cash deal instead of a day or two. I purchase at least one car a year, out of state usually and I’ve never had this many problems was just trying to get someone to talk to me More

by Grant Rose Verified Customer Verified Customer

Helpful 0

Report | Print

Bought out my lease Charlie and Tom were very informative and helpful through the process of buying out my leased Mercedes. Tom was helpful with the pricing, and Charlie Charlie and Tom were very informative and helpful through the process of buying out my leased Mercedes. Tom was helpful with the pricing, and Charlie was able to make an extended warranty a good choice. More

by JBF1065 Verified Customer Verified Customer

Helpful 0

Report | Print

We had a great experience from our initial inquiry to getting acclimated with the vehicle after completing the transaction. We are very pleased with our decision to work with Mercedes Benz of Hoffman Es getting acclimated with the vehicle after completing the transaction. We are very pleased with our decision to work with Mercedes Benz of Hoffman Estates More

by nkfeczko Verified Customer Verified Customer

Helpful 0

Report | Print

This dealership has 1. The best place where a customer can find the people that help him very easily. 2. Has the best group of workers that serve the customer very fast and they co operate very well. Th can find the people that help him very easily. 2. Has the best group of workers that serve the customer very fast and they co operate very well. Thank you very much More

by qarmaza Verified Customer Verified Customer

Helpful 0

Report | Print

Excellent customer service in all areas of purchasing a new vehicle. Sales representative Piotr Siemieniuk was very knowledgeable and eager to answer all questions we had in all our visits. The Finance of new vehicle. Sales representative Piotr Siemieniuk was very knowledgeable and eager to answer all questions we had in all our visits. The Finance official was not pushy for selecting any packages. I am very pleased with this dealership and would not hesitate to recommend anyone. More

by YMINICOMP Verified Customer Verified Customer

Helpful 0

Report | Print