Charlie Trauscht | Page 12
Finance Director
Mercedes-Benz of Hoffman Estates
1000 West Golf Rd
Hoffman Estates, IL 60169
138 Reviews
Write a Review138 Reviews of Charlie Trauscht
May 04, 2020
Nina made everything fast and easy, car is perfect and exactly as it was advertised. Finance manager also made sure to get me into best extended warranty , thank you again for great experience and an awes exactly as it was advertised. Finance manager also made sure to get me into best extended warranty , thank you again for great experience and an awesome car More
Other Employees Tagged: Nina Gewargis
May 04, 2020
Mercedes-Benz of Hoffman Estates was a great experience. I had gone to another Mercedes dealership in the west suburbs and was very disappointed. I called Hoffman Estates and got a vehicle over the phone an I had gone to another Mercedes dealership in the west suburbs and was very disappointed. I called Hoffman Estates and got a vehicle over the phone and went to pick it up all together in less than eight hours. Very impressed with all their employees staff and service. I would highly recommend them. Mercedes-Benz of Hoffman Estates was a great experience. I had gone to another Mercedes dealership in the west suburbs and was very disappointed. I called Hoffman Estates and got a vehicle over the phone and went to pick it up all together in less than eight hours. Very impressed with all their employees staff and service. I would highly recommend them More
Other Employees Tagged: Mike Connolly, Tom Herwehe
May 01, 2020
Easy, Respectful, Accommodating, Great Report, Great Value. This was our third vehicle purchase from this dealership, and we were fortunate enough to work with some of the same people each time. We got a great This was our third vehicle purchase from this dealership, and we were fortunate enough to work with some of the same people each time. We got a great deal on the new vehicle, everyone we worked with were awesome (Gabe, Mike Perez, Nicole, Tom, Charlie and Jose), and we were able to do everything over the phone. It helped that my wife and I had previously test driven our model of choice prior to Covid19. I visited the dealership once (wearing my mask and social distancing) to look at two vehicles we had picked out online. With that we made our choice. Mike delivered the new vehicle along with paperwork to sign, and when that was concluded he drove away with our old vehicle. Jose familiarized us with the new vehicle over the phone as well. Finally, with factory and dealer incentives, and some flexibility, we were able to upgrade to a more desirable model. Thanks everyone! More
Other Employees Tagged: Jose Garcia, Tom Herwehe , Gabe Estrada, Mike Perez, Nicole Vaccarino, Both 5 STARS
April 28, 2020
Stephanie was knowledgeable and relatable. She is a great listener and helped me pick .y ideal car. She was patient and had the paperwork done as promised. great listener and helped me pick .y ideal car. She was patient and had the paperwork done as promised. More
Other Employees Tagged: Stephanie Smith
April 25, 2020
Great Experience Bought a GLC300 earlier this week and the whole process was just great. I have bought vehicles here before and had the same experience. Nina was a fi Bought a GLC300 earlier this week and the whole process was just great. I have bought vehicles here before and had the same experience. Nina was a fine salesperson and worked well with Tom, sales manager, and Jose the technical consultant. More
Other Employees Tagged: Jose Garcia, Nina Gewargis, Tom Herwehe, Matt McGinn
April 23, 2020
MB GLS 450 Overall a good experience, nice selection of CPO's vehicles. Accommodated my request to swap wheels, which was much appreciated. Bit of a drive com Overall a good experience, nice selection of CPO's vehicles. Accommodated my request to swap wheels, which was much appreciated. Bit of a drive coming from WI. Kevin More
Other Employees Tagged: Tom May, Tom Herwehe
April 23, 2020
Very pleasant Charlie was great to work with , no hassle at all , easy going , can not wait to do more business with them in the years to come . Charlie was great to work with , no hassle at all , easy going , can not wait to do more business with them in the years to come . More
April 15, 2020
Awesome people wouldn’t go any other place ...Love the Awesome people wouldn’t go any other place ... Love the attention and kindness from all of the staff who recognize you immediately ... courteous to Awesome people wouldn’t go any other place ... Love the attention and kindness from all of the staff who recognize you immediately ... courteous to work More
Other Employees Tagged: David Bennett, Matt McGinn, Wojciech Rogoz , Matthew Price
April 06, 2020
Piotr Siemieniuk was amazing and so was Tom May, Matt McGuinn, and the entire financing crew. I love my car! I made the right choice in choosing this dealership. McGuinn, and the entire financing crew. I love my car! I made the right choice in choosing this dealership. More
Other Employees Tagged: Tom May, Matt McGinn , Piotr Siemieniuk
March 31, 2020
Professional, courteous, and very knowledgable. Very responsive and great with follow up. Highly recommend Stephanie Smith for you new car needs. Will definitely use them again and again. responsive and great with follow up. Highly recommend Stephanie Smith for you new car needs. Will definitely use them again and again. More
Other Employees Tagged: Stephanie Smith