Charlie Trauscht | Page 2

The whole experience was great! Tom, David and Jose made this dream come true! I highly recommend buying from them! Tom, David and Jose made this dream come true! I highly recommend buying from them! More

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I just brought home a beautiful GLC and am delighted with it! This is the third time I purchased a car from you and every time it has been a pleasure working with Tom, David and Alex! They make me feel like it! This is the third time I purchased a car from you and every time it has been a pleasure working with Tom, David and Alex! They make me feel like family. More

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Tim McGrath was great to work with and was able to test drive multiple cars in one morning. He was great to work with in person and over the phone. The buying process was quick and efficient and everyone i drive multiple cars in one morning. He was great to work with in person and over the phone. The buying process was quick and efficient and everyone involved was helpful and professional. I would highly recommend this dealership. They made a long time Range Rover user into a Mercedes lover. Thanks! More

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They sold me a $118,000 car that was a customer buy back. Never told me I had a branded title offered to but it back for $90,000. They rip me off I put $36k cash down on this car. Terrible salesman to sell m Never told me I had a branded title offered to but it back for $90,000. They rip me off I put $36k cash down on this car. Terrible salesman to sell me $118 k with a car with a savage title. More

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My father purchased a Mercedes here when I was a kid way back in 2007, and 15 years later I returned to buy my first car here just because I have known the service to be top notch. They treat you like a fam back in 2007, and 15 years later I returned to buy my first car here just because I have known the service to be top notch. They treat you like a family member. S/o Tim McGrath, who was my salesperson. Very knowledgeable and easy to work with. More

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The client advisor was warm, professional, and welcoming. He did not feel like a typical car salesman trying to prioritize a sale over the needs and wants of the customer. Being at the dealership felt more He did not feel like a typical car salesman trying to prioritize a sale over the needs and wants of the customer. Being at the dealership felt more like a country club experience than a public location. The staff at MB Hoffman Estates treated me with excellent customer service and listed carefully to what I had to say. It was one of the better experiences I've had at a dealership in a long time. More

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Austin was very knowledgeable and patient with me throughout the entire process. He invested a lot of time explaining the different models that I was interested in and packages that work best for my throughout the entire process. He invested a lot of time explaining the different models that I was interested in and packages that work best for my lifestyle. I never felt like he was really trying to “sell me a car”. That goes a long way with me. It was refreshing to work with him and a great experience at the dealership all around. Top notch. I would highly recommend calling Austin if you’re looking for a new Mercedes. More

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From the moment I called the dealership through the time of buying my car, I was treated with excellent service. Communication, knowledge of my salesman (Piotr), and white glove service were top notch. I hi of buying my car, I was treated with excellent service. Communication, knowledge of my salesman (Piotr), and white glove service were top notch. I highly recommend this dealership and I will be back to purchase all future cars. Best experience I’ve had at dealership thus far. More

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Abe was great! He worked with me and made the purchase of my car very simple. He worked with me and made the purchase of my car very simple. More

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Abe was amazing to work with! This was the best dealer experience I’ve ever had and I drove home in my dream car. Not only do I rave to my friends and family about my car but also This was the best dealer experience I’ve ever had and I drove home in my dream car. Not only do I rave to my friends and family about my car but also the whole experience. I will be back for my next Mercedes! More

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