Chauncey Nichols

We lived our salesperson Carla. The rest of the experience was terrible. We had an appointment scheduled two days prior to pick up our nene truck yet the idiot finance guy Matt mad The rest of the experience was terrible. We had an appointment scheduled two days prior to pick up our nene truck yet the idiot finance guy Matt made us wait for over an hour! He was a condescending jerk. He didn’t know the products and was only interested in upselling. We have bought far too many vehicles from Gjovik’s the past 30 years and I have never felt this pissed. He didn’t know his product and was stating he wanted to get a side gig as a mortgage broker—-yet he’s not intelligent enough to do the job he has! I asked him for our Owners Manual. He said it was in the truck. There was no owners manual in the truck so we asked Carla. She is looking into it but it’s been over a week and still I owners manual! Seriously? How cheap! And Gerri in Setvice is terrible! We took our Corvette to him for new tires and he damaged our rims! He tried to cover it up by spreading grease all over the rims and we picked it up this way. A home I had to clean the rims to find out they damaged our rims! Bout Corvette had under 7K miles in it and he ruined our rims. When my wife told him of this he did NOTHING! We should have sued him! My wife wouldn’t let me make a bigger deal of it because his daughter is friends with our niece. Big mistake. He should be fired. And Matt. They may have new owners but still the same lousy people. Except Carla. More

Report | Print

The dealership did a nice job sorting out some minor manufacturer issues. I can also say that the salesman that handled my order was professional, courteous and went well beyond the sale. He not only ke manufacturer issues. I can also say that the salesman that handled my order was professional, courteous and went well beyond the sale. He not only kept me up to date on the build status he also gave me a comprehensive instruction on the tech and how things worked. The new vehicles have so many options now his lesson went way beyond a crash course. I left the dealer with a new truck and had the knowledge to use all the new gadgets. My salesman's name was Scott, I can recommend him and assure you he will make your buying experience one to write home about. 5 stars all the way. More

Report | Print

Salesman and management were helpful and patient. It took several months to figure out what i wanted. It took several months to figure out what i wanted. More

Report | Print

Very happy with everyone that helped with The process. Dan P is amazing I’ve purchased 6 vehicles from him and I will continue to always go to gjovik Buick / Chevy thank you Dan P is amazing I’ve purchased 6 vehicles from him and I will continue to always go to gjovik Buick / Chevy thank you More

Report | Print

Great local car dealership to work with regardless of whether you are buying new or having service completed. Highly recommended. whether you are buying new or having service completed. Highly recommended. More

Report | Print

Great customer service from the salesman Chauncey and the finance manager. They both went way beyond to make sure we got what we wanted. finance manager. They both went way beyond to make sure we got what we wanted. More

Report | Print

Chauncey was very professional, knowledgeable, and polite. He gave me a tour of the service department. polite. He gave me a tour of the service department. More

Report | Print

Great experience and they even assisted with delivery. Pricing was excellent and we would use the dealership again for another purchase. Pricing was excellent and we would use the dealership again for another purchase. More

Report | Print

My second purchase. Did the deal over the internet. Both have been super easy. Anthony and whole staff have been a pleasure to work with. Did the deal over the internet. Both have been super easy. Anthony and whole staff have been a pleasure to work with. More

Report | Print

Absolutely the best experience we have ever had while buying a vehicle. My husband bought his truck a little over a month ago and I loved it so much we went back and bought one for myself. We will never buying a vehicle. My husband bought his truck a little over a month ago and I loved it so much we went back and bought one for myself. We will never go anywhere else hands down the easiest no pressure salesman. Customers for life. More

Report | Print