What an Awesome customer experience given to me by Chege
Maina (CM).
I love the efficiency in the time it took from identifying the car, going for a smooth ride with the zdx and understanding most things
Maina (CM).
I love the efficiency in the time it took from identifying the car, going for a smooth ride with the zdx and understanding most things about the car.
Keep up the great work Chege and Jackson Acura. This is one happy customer.
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by Roselyne
Oct 01, 2024 -
Jackson Acura responded
Thank you for your fantastic review! We're thrilled to hear about your wonderful experience with Chege. It's great to know that you found the process efficient and enjoyed the smooth ride in the ZDX. At Jackson Acura, we pride ourselves on providing exceptional customer service, transparency, and a pressure-free environment to ensure that each customer feels valued and respected. Your satisfaction is our top priority, and we’re delighted to have made you a happy customer.
If you have any more questions or need anything else, please don't hesitate to reach out. We look forward to serving you again in the future - Enjoy your new ZDX!
Warm Regards,
Jackson Acura Team
Chege did a fantastic job in finding the right vehicle
for us. He has excellent project knowledge, he's professional, warm and an amazing salesperson! Joey did a wonderful job in handling all the paperwor
for us. He has excellent project knowledge, he's professional, warm and an amazing salesperson! Joey did a wonderful job in handling all the paperwork. He's friendly, and thorough with explaining the details and options. We enjoyed the entire experience from beginning to end and would work with both Chege and Joey again.
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by turneratl
Sep 03, 2024 -
Jackson Acura responded
Thank you for your kind words and the 5-star review! We’re delighted to hear that Chege and Joey provided you with such a positive experience. At Jackson Acura, we pride ourselves on our commitment to excellent service and making each customer’s journey as smooth and enjoyable as possible. We’re glad that Chege’s expertise and Joey’s thoroughness made a difference in your car-buying process. If you need anything else or have any questions, please don’t hesitate to reach out. We look forward to serving you again in the future!
Warm Regards,
Jackson Acura Team
Chege was very attentive to our needs.
He listened to requirements for the car we were interested in purchasing. Excellent serviceTo start to finsh. Would diffinetly recommend for car purc
He listened to requirements for the car we were interested in purchasing. Excellent serviceTo start to finsh. Would diffinetly recommend for car purchase.
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by pmungai55
Sep 03, 2024 -
Jackson Acura responded
Thank you for your kind words! We’re thrilled to hear that Chege provided attentive and excellent service throughout your car purchase experience. At Jackson Acura, we’re committed to understanding our customers’ needs and ensuring a smooth, satisfactory process from start to finish so they can find their perfect fit. Your recommendation truly means a lot to us, and we’re here to assist with any future needs you might have. Thank you for choosing Jackson Acura - Enjoy your new vehicle!
Warm Regards,
Jackson Acura Team
I highly recommend working with C.
M.! He was professional, courteous, and a pleasure to work with. We are longtime Acura fans and will definitely return to Jackson and C.M. when read
M.! He was professional, courteous, and a pleasure to work with. We are longtime Acura fans and will definitely return to Jackson and C.M. when ready to make another purchase.
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by Lori
Aug 22, 2024 -
Jackson Acura responded
Thank you very much for your glowing recommendation! We're thrilled to hear that Chege provided you with such a professional and courteous experience. It’s wonderful to know that as longtime Acura fans, you plan to return to Jackson Acura for your future purchases. We're truly grateful for your loyalty and look forward to serving you again. If you need anything in the meantime, don't hesitate to reach out. Enjoy your new Acura!
Warm Regards,
Jackson Acura Team
Just purchased a gently used 2024 Acura MDX AWD with Tech
package from them. Our Sales Rep C. M. was very helpful in making our purchase stress free. We felt that we paid a fair price and the process went
package from them. Our Sales Rep C. M. was very helpful in making our purchase stress free. We felt that we paid a fair price and the process went very smoothly for us. Be sure to ask for C. M.
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by Tom
Jul 29, 2024 -
Jackson Acura responded
Thank you for sharing your positive experience with us! We're thrilled to hear that your purchase of a gently used 2024 Acura MDX AWD with the Tech package was stress-free and smooth. It's wonderful to know that C.M. was very helpful in assisting you. We strive to provide fair pricing and a seamless process for all our customers.
If you need any further assistance or have any additional questions, please don't hesitate to reach out. We look forward to serving you again in the future! Enjoy your new MDX!
Warm Regards,
Jackson Acura Team
I found a vehicle on carfax and sent an inquiry.
I immediately got a call from
Chege, an associate at the dealership. He is such a kind and professional guy!!!! He was VERY helpful during the proce
I immediately got a call from
Chege, an associate at the dealership. He is such a kind and professional guy!!!! He was VERY helpful during the process of purchasing the car. They worked with me, answered questions, and was very patient. Chege is very knowledgeable and gave me advice before purchasing the car. He sat with me and we went over options,
Also pros and cons. I drove off the lot a couple days later in my new car! I just want to say that I’ve owned 6 cars and this is the first dealership I’ve been to that actually wasn’t trying to just sell me a car, run my
Credit, and get me locked into a vehicle. The dealer’s prices are fair, the used cars are well inspected and taken care of. Thank you to everyone that helped me drive off the lot! I HIGHLY recommend asking for Chege, aka CM. He will get you into a car and make you feel comfortable and not pressured during the process.
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by Kalah
Jul 29, 2024 -
Jackson Acura responded
Thank you for sharing your wonderful experience with us! We're thrilled to hear that Chege provided such exceptional service during your car purchase. It's fantastic to know that he was kind, professional, and very helpful throughout the process. We strive to make every customer's experience as comfortable and pressure-free as possible, and we're glad to hear that this was reflected in your visit. Your recommendation truly means a lot to us.
If you need any further assistance or have additional feedback, please don't hesitate to reach out. Enjoy your new car, and we look forward to serving you again in the future!
Warm Regards,
Jackson Acura Team
CM was a pleasure to work with from start to finish.
I contacted him about the car I was interested in and he stayed late to let me see it. After deciding to purchase the car, he made the entire process
I contacted him about the car I was interested in and he stayed late to let me see it. After deciding to purchase the car, he made the entire process seamless. CM is professional, honest and knowledgeable. I am very happy customer!
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by Lauren Bakey
Jul 31, 2024 -
Jackson Acura responded
Thank you for your wonderful feedback! We’re delighted to hear that CM provided such an exceptional experience from start to finish. It’s great to know that his professionalism, honesty, and knowledge made the entire car-buying process seamless for you.
At Jackson Acura, we strive to make every customer’s experience as smooth and pleasant as possible. We’re thrilled to have earned your satisfaction and appreciate your kind words about CM's dedication.
If you need any further assistance or have any additional questions, please don’t hesitate to reach out. Enjoy your new vehicle!
Warm Regards,
Jackson Acura Team
I worked with CM who was very patient and took the time
to answer all of my questions. I was anxious to get a car that looks good but meets all of my needs.
to answer all of my questions. I was anxious to get a car that looks good but meets all of my needs.
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by Hannah Nathaniel
Jul 31, 2024 -
Jackson Acura responded
Thank you for sharing your experience! We're delighted to hear that CM was patient and took the time to answer all of your questions. It's wonderful to know that he was able to help you find a car that not only looks good but also meets all of your needs.
At Jackson Acura, our goal is to ensure that every customer finds their perfect fit, and we're thrilled that CM was able to assist you in achieving that.
If you need any further assistance or have any additional questions, please don’t hesitate to reach out. We look forward to serving you again in the future! Enjoy your new vehicle!
Warm Regards,
Jackson Acura Team
Our car representative, CM was extremely helpful,
friendly and knowledgeable. He helped my wife and I lease the right car for us.
friendly and knowledgeable. He helped my wife and I lease the right car for us.
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by William Smith
Other Employees Tagged:
Lenore in the Finance Dept.
Jul 31, 2024 -
Jackson Acura responded
Thank you for sharing your positive experience! We're thrilled to hear that CM was extremely helpful, friendly, and knowledgeable in assisting you and your wife with leasing the right car. At Jackson Acura, our goal is to ensure that every customer finds their perfect fit, and we're delighted that CM was able to make that happen for you.
If you need any further assistance or have any additional questions, please don’t hesitate to reach out. We look forward to serving you again in the future! Enjoy your new vehicle!
Warm Regards,
Jackson Acura Team
CM was a delight to work with.
He was kind, patient and helpful. I hope your stressful car purchase is as pleasant as mine has been. God bless you CM.
He was kind, patient and helpful. I hope your stressful car purchase is as pleasant as mine has been. God bless you CM.
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by Gailhday
Jul 31, 2024 -
Jackson Acura responded
Thank you for sharing your wonderful experience with us! We're delighted to hear that CM was kind, patient, and helpful throughout your car purchase process. It's our goal to make every car purchase as pleasant and stress-free as possible, and it sounds like CM truly embodied these values. Your kind words mean a lot to us, and we will be sure to share your appreciation with CM.
If you need any further assistance, please don't hesitate to reach out. We look forward to serving you again in the future! Enjoy your new vehicle!
Warm Regards,
Jackson Acura Team
Jul 31, 2024 -
Jackson Acura responded
Thank you for sharing your wonderful experience with us! We're delighted to hear that CM was kind, patient, and helpful throughout your car purchase process. It's our goal to make every car purchase as pleasant and stress-free as possible, and it sounds like CM truly embodied these values. Your kind words mean a lot to us, and we will be sure to share your appreciation with CM.
If you need any further assistance, please don't hesitate to reach out. We look forward to serving you again in the future! Enjoy your new vehicle!
Warm Regards,
Jackson Acura Team
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19 yrs, 8 mos
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