CM was very professional, he made the process to purchase
so easy. He went above and beyond. Best car buying experience we have ever had. Our daughter loves her RDX! We will be back to buy again, thank you C
so easy. He went above and beyond. Best car buying experience we have ever had. Our daughter loves her RDX! We will be back to buy again, thank you CM for the wonderful experience!
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by Heather Nelson
Dec 10, 2024 -
Jackson Acura responded
Thank you for sharing such a glowing review of your car-buying experience with CM! We’re thrilled to hear that CM’s professionalism and dedication made the process smooth and enjoyable for you. Knowing this was the best car-buying experience you’ve ever had means so much to us, and we’re delighted your daughter loves her RDX!
We truly appreciate your trust and look forward to welcoming you back when it’s time for your next purchase. Thank you for choosing Jackson Acura, and don’t hesitate to reach out if you need anything in the meantime!
Warm Regards,
Jackson Acura Team
Jackson Acura was an amazing experience.
My wife purchased a vehicle from there 3 years ago and was unfortunately in an accident a few months ago. When asked where she wanted to get her next
My wife purchased a vehicle from there 3 years ago and was unfortunately in an accident a few months ago. When asked where she wanted to get her next car from without hesitation she said Jackson Acura. We spoke with Chege and he help find her another vehicle that was to her satisfaction. The customer service and experience was so amazing I went back a week later and purchased a vehicle for myself. Chege and Joey were amazing and pleasant to work with. I would recommend Jackson Acura 10 out of 10.
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by AJ41016
Dec 10, 2024 -
Jackson Acura responded
Thank you for sharing such an incredible story about your experience with Jackson Acura! We’re honored that your wife trusted us again after her unfortunate accident, and we’re thrilled that Chege and Joey were able to provide exceptional service in helping both of you find vehicles that exceeded your expectations.
Your loyalty and recommendation truly mean the world to us, and we’re proud to have earned your continued trust. It’s wonderful to hear that our team made the car-buying process so positive and enjoyable for your family.
If there’s anything we can do to support you in the future, whether it’s service or any automotive needs, please don’t hesitate to reach out. Enjoy your new vehicles, and thank you for choosing Jackson Acura!
Warm Regards,
Jackson Acura Team
I had an exceptional experience working with Chege J as
my car salesman! From the moment I walked into the dealership, he was professional, approachable, and incredibly knowledgeable. Chege took the time t
my car salesman! From the moment I walked into the dealership, he was professional, approachable, and incredibly knowledgeable. Chege took the time to understand exactly what I was looking for and guided me through the process with patience and care.
What stood out most was his honesty and transparency, which made me feel confident in my decision. He went above and beyond to ensure I got the best deal possible and explained every detail clearly. The entire process was seamless, and I never felt pressured at any point.
If you’re looking for someone who truly prioritizes customer satisfaction and makes the car-buying experience enjoyable, I highly recommend Chege J. I couldn’t be happier with my new car, and I owe it all to his expertise and dedication!
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by hashmisr
Dec 10, 2024 -
Jackson Acura responded
Thank you for sharing such a heartfelt review of your car-buying experience! We’re delighted to hear that Chege provided you with exceptional service and made the process seamless and enjoyable. His professionalism, honesty, and dedication to ensuring our customers’ satisfaction truly reflect the values we uphold at Jackson Acura.
We’re thrilled that you’re happy with your new car and the personalized attention Chege provided throughout your journey. Your kind words and recommendation mean so much to us, and we look forward to assisting you with any future automotive needs.
If there’s ever anything more we can do for you, don’t hesitate to reach out. Enjoy every mile in your new car!
Warm Regards,
Jackson Acura Team
Our Salesman (CM) was great and so was the business
manager. we love our “New to Us” vehicle. It was a very fair price. My only complaint was that it took awhile to prepare the paperwork. I felt like
manager. we love our “New to Us” vehicle. It was a very fair price. My only complaint was that it took awhile to prepare the paperwork. I felt like our salesman tried his best to speed up the process because we had a 3 hour drive home back to Knoxville. I would definitely recommend Jackson Acura as I feel they are honest and professional, which is rare in the car business.
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by brian.jones1
Verified Customer
Verified Customer
Dec 10, 2024 -
Jackson Acura responded
Thank you for your feedback! We're so happy to hear that you love your “New to Us” vehicle and that you had a positive experience with CM and Dmitry. We appreciate your patience during the paperwork process, and we understand the importance of getting you on your way, especially with such a long drive ahead. We truly value your recommendation and are grateful for your trust in our team.
Please know we’re always here for you, and if you need anything in the future, don’t hesitate to reach out. Enjoy your new vehicle!
Warm Regards,
Jackson Acura Team
Very pleased with warm greeting upon arrival and I
received prompt attention from sales associate CM. My questions were answered and the entire process was smooth. Very pleased!
received prompt attention from sales associate CM. My questions were answered and the entire process was smooth. Very pleased!
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by Nevyt60
Verified Customer
Verified Customer
Nov 13, 2024 -
Jackson Acura responded
Thank you for sharing your experience! We’re delighted to hear that you felt welcomed and received prompt, attentive service from CM. Ensuring our customers feel valued and well-informed throughout the entire process is at the heart of what we do. We're thrilled to know that your visit went smoothly and that you left pleased with our service!
If there's anything else you need, please don't hesitate to reach out. We look forward to welcoming you back in the future!
Warm Regards,
Jackson Acura Team
Mr. Chege went above and beyond to help me with my
purchase. Their knowledge and friendly attitude made the experience smooth and enjoyable. I’m very happy with my new car!
purchase. Their knowledge and friendly attitude made the experience smooth and enjoyable. I’m very happy with my new car!
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by Maguette Gueye
Nov 12, 2024 -
Jackson Acura responded
Thank you for sharing your positive experience! We are thrilled to hear that Chege went above and beyond to make your purchase smooth and enjoyable. His knowledge and friendly approach are truly valued on our team, and we're so glad he helped you find your perfect fit.
If you have any questions or need anything else, please don't hesitate to reach out. We look forward to assisting you again in the future, and we appreciate your trust in Jackson Acura. Enjoy your new vehicle!
Warm Regards,
Jackson Acura Team
Chega Maina is work class excellence!
His customer service skill are truly desired in this time of age. I appreciated the assistance he gave me, and it was just an oil change. Thank you f
His customer service skill are truly desired in this time of age. I appreciated the assistance he gave me, and it was just an oil change. Thank you for world class customer service!!!
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by Jederon
Service Price Transparency
Nov 12, 2024 -
Jackson Acura responded
Thank you for your kind words! We're thrilled to hear that Chege provided you with world-class customer service, even for a routine oil change. It's truly our goal to make every interaction a positive and memorable experience, no matter the service.
We will be sure to pass along your appreciation to Chege. Thank you for choosing Jackson Acura, and we look forward to serving you again!
Warm Regards,
Jackson Acura Team
The experience was outstanding.
The sales associate Mr. Chege Maina was excellent, knowledgeable and attentive to my needs. He made the process flawless, simple and smooth.I highly
The sales associate Mr. Chege Maina was excellent, knowledgeable and attentive to my needs. He made the process flawless, simple and smooth.I highly recommend him.
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by Winnie
Nov 12, 2024 -
Jackson Acura responded
Thank you for taking the time to share your experience with us! We're so pleased to hear that Chege provided you with excellent service and made the car-buying process simple and smooth. We take pride in having a team that is knowledgeable and attentive to our customers' needs, and we’re thrilled that Chege was able to exceed your expectations.
If you have any questions or need anything else, please don't hesitate to reach out. We truly appreciate your recommendation and look forward to serving you again in the future - Enjoy your new vehicle!
Warm Regards,
Jackson Acura Team
I can’t emphasize enough how efficient Mr.
Maina is. From the moment my family and i walked in to the delesrship, it was clear that he cared about our needs. He made the application process se
Maina is. From the moment my family and i walked in to the delesrship, it was clear that he cared about our needs. He made the application process seamless and answered every question we had. He is very professional too. love my MDX!
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by Lu
Oct 01, 2024 -
Jackson Acura responded
Thank you for your fantastic review! We’re thrilled to hear that Mr. Maina provided you and your family with such an efficient and caring experience during your visit. His dedication to understanding and meeting your needs is a testament to our values at Jackson Acura, where customer satisfaction is our top priority. We're delighted that you're enjoying your new MDX, and we truly appreciate your trust in us.
If you need anything else, please don't hesitate to reach out. We look forward to assisting you again in the future!
Warm Regards,
Jackson Acura Team
I'm generally pretty apprehensive about the car buying
process, however from start to finish, working with Chege Maina was nothing short of a blissful process. He is very knowledgeable polished and not pu
process, however from start to finish, working with Chege Maina was nothing short of a blissful process. He is very knowledgeable polished and not pushy at all. He is the epitome of a consultant in helping you find what vehicle is the best fit for you as an individual. Great follow up, great attitude, always a great experience even after purchase.
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by windfield_homer
Oct 01, 2024 -
Jackson Acura responded
Thank you for sharing your experience! We're delighted to hear that your car-buying journey with Chege was such a positive one. His approach of providing knowledgeable and personalized service without any pressure truly reflects our commitment to customer satisfaction at Jackson Acura. We believe in fostering a welcoming environment where our customers feel supported throughout the entire process, and it’s wonderful to know that Chege exemplified that for you.
If there's anything else you need, please don't hesitate to reach out. We appreciate your trust in us and look forward to serving you in the future! Enjoy your new vehicle!
Warm Regards,
Jackson Acura Team