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Chelsea Jose
Chelsea Jose at Mark Christopher Auto Center

Chelsea Jose | Page 12

Cadillac Service Advisor

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

Contact Me
4.9
116 Reviews

Dealership Experience

2 yrs, 2 mos

Industry Experience

15 yrs, 1 mo

Languages Spoken

English English

4.9

116 Reviews

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116 Reviews of Chelsea Jose

February 05, 2025

Dealership Rating
Employee Rating

Chelsea was helpful from start to finish. She ordered the part needed for my recall and scheduled me when it was convenient with my work schedule. She was very pleasant to interact with. More

by MRSMISSYLOPEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 06, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful feedback! We're thrilled to hear that Chelsea was helpful throughout your experience at Mark Christopher Auto Center. It's great to know that she was able to assist with your recall and accommodate your schedule. We appreciate you sharing your positive experience and look forward to seeing you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 03, 2025

Dealership Rating
Employee Rating

Chelsea is a very professional, knowledgeable, and friendly service writer. She kept me informed on the progress of the repairs and is always available for any questions or concerns. More

by Richard Aceves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 05, 2025

Mark Christopher Auto Center responded

Thank you, Richard, for your wonderful review! We are thrilled to hear that Chelsea provided you with professional and knowledgeable service during your visit to Mark Christopher Auto Center. Keeping our customers informed is a priority for us, and it’s great to know that she was there to assist you every step of the way. We appreciate your feedback and look forward to seeing you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 02, 2025

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Employee Rating

Overall the service advisors are great but this overall service center seems slower than others. Mild inefficiencies. Ordering parts for the minor issues of a repair seem to take a while (GMC's fault) bu More

by EXACT.MELEE-5C
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 04, 2025

Mark Christopher Auto Center responded

Thank you for your feedback regarding your experience at Mark Christopher Auto Center. I appreciate your acknowledgment of our service advisors and understand your concerns about the efficiency of our service center, particularly with parts ordering. I strive to improve and appreciate your patience as we work through these processes. If you have any further questions or concerns, please feel free to reach out to me. I look forward to serving you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 02, 2025

Dealership Rating
Employee Rating

Mark Christopher Auto Center . ..GREAT customer service...would recommend!! Chelsea updated me every single day... More

by DON89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Rizzi , shane mechanic

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Feb 04, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful review! I am thrilled to hear that you experienced great customer service at Mark Christopher Auto Center. It's fantastic to know that our team, especially Chelsea, kept you updated every day. I truly appreciate your recommendation and look forward to serving you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 01, 2025

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Employee Rating

Very nice dealer, very nice Cadillac service department, everyone have a great attitude and they know what are day doing. More

by Luz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mario Sanchez, Edy Lopez, Osbaldo “Ozzy” Rubio, Nobu Damon, Avo Injian, Lloyd Beardsley , Dario Gomez

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Feb 04, 2025

Mark Christopher Auto Center responded

Thank you, Luz! I truly appreciate your kind words about Mark Christopher Auto Center and our Cadillac service department. It’s great to hear that our team’s attitude and expertise made your experience positive. I look forward to seeing you again for your future service needs! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 31, 2025

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Employee Rating

Service was amazing came to get my car serviced and everyone was very nice while experience was quick and easy More

by eleney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 03, 2025

Mark Christopher Auto Center responded

Thank you so much for your wonderful review! We're thrilled to hear that your service experience at Mark Christopher Auto Center was amazing and that our team made it quick and easy for you. We appreciate your kind words and hope to see you again for your next service visit! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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