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Chelsea Jose

Overview Reviews (152)

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Chelsea Jose

Chelsea Jose | Page 12

Cadillac Service Advisor

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

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4.8

152 Reviews

Overview Reviews (152)

Dealership Experience

2 yrs, 6 mos

Industry Experience

15 yrs, 5 mos

Languages Spoken

English

4.8

152 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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152 Reviews of Chelsea Jose

May 31, 2025

Dealership Rating

Employee Rating

Very fast and efficient. Never pushy always extremely considerate. Would highly recommend them to friends. Never pushy always extremely considerate. Would highly recommend them to friends. More

by CHUCKCORTNER

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Nobu Damon, Jackie Klosky, Avo Injian, Javier Juarez, Juan Fletes , Julie Escobar, Leslie Fuentes, Dario Gomez

May 31, 2025 -

Mark Christopher Auto Center responded

Thank you so much for your kind words, Chuck! We're thrilled to hear that you found our services at Mark Christopher Auto Center to be fast, efficient, and considerate. Your recommendation means a lot to us. We look forward to serving you and your friends in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 30, 2025

Dealership Rating

Employee Rating

Excellent service from the Service Dept advisor. Was able to make last minute appt and received prompt updates Was able to make last minute appt and received prompt updates More

by ATGCOLONEL

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

May 30, 2025 -

Mark Christopher Auto Center responded

Thank you for your kind words! We're thrilled to hear that you received excellent service from our Service Department advisor at Mark Christopher Auto Center. It's great to know that we could accommodate your last-minute appointment and keep you updated throughout the process. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 25, 2025

Dealership Rating

Employee Rating

I called and made an appointment for service, which was scheduled within 2 days. Once I got to the dealership, I asked for Chelsea and she accommodated me. She took care of my vehicle and even made arrange scheduled within 2 days. Once I got to the dealership, I asked for Chelsea and she accommodated me. She took care of my vehicle and even made arrangements for me to have transportation. Thank you Chelsea! More

by Happy customer

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

May 26, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We’re thrilled to hear that Chelsea provided excellent service during your visit to Mark Christopher Auto Center. We always strive to accommodate our customers' needs, and it's great to know that you felt taken care of. We appreciate you taking the time to share your experience and look forward to seeing you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 16, 2025

Dealership Rating

Employee Rating

Mario Sanchez did an excellent job with answering all my questions and concerns. He was very helpful with finance and a great customer service person. Emmett was also very helpful with the financing so we questions and concerns. He was very helpful with finance and a great customer service person. Emmett was also very helpful with the financing so we were not there for hours on end. I truly appreciate their kind More

by marriedellen10

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mario Sanchez and emmet

May 16, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We're thrilled to hear that Mario and Emmett provided you with excellent service and helpful assistance with financing. At Mark Christopher Auto Center, we strive to ensure a positive customer experience, and it's great to know we met your expectations. We appreciate your kind words and hope to see you again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 26, 2025

Dealership Rating

Employee Rating

Got my car in and out and was very good with communication great experience no hassle communication great experience no hassle More

by THONIOX11

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Apr 26, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Mark Christopher Auto Center and that our communication met your expectations. We strive to provide hassle-free service, and it's great to know we succeeded. We look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 26, 2025

Dealership Rating

Employee Rating

Chelsey was great. The oil change and tire rotation was fast and easy. The wait was minimal The oil change and tire rotation was fast and easy. The wait was minimal More

by JESSCOFF5

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Apr 26, 2025 -

Mark Christopher Auto Center responded

Thank you! We appreciate your kind words about your recent visit to Mark Christopher Auto Center. We're glad to hear that your oil change and tire rotation were fast and easy, with minimal wait time. We look forward to serving you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 14, 2025

Dealership Rating

Employee Rating

Greeted instantly on arrival. Friendly and courteous all the way through. Prompt call and response Friendly and courteous all the way through. Prompt call and response More

by DJANAYA1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Nobu Damon, Jackie Klosky, Avo Injian, Javier Juarez, Juan Fletes , Julie Escobar, Leslie Fuentes, Dario Gomez, Joe Lopez

Apr 15, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We appreciate your kind words about the friendly and courteous service you received at Mark Christopher Auto Center. It's great to hear that you felt welcomed and valued. We look forward to serving you again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 14, 2025

Dealership Rating

Employee Rating

I was at the dealer for oil change and tire rotation, and it was a message on the dashboard says brake pad monitor and they doesn’t check the brake pad monitor after I drive the car around 400 miles I have p it was a message on the dashboard says brake pad monitor and they doesn’t check the brake pad monitor after I drive the car around 400 miles I have problem with the front brake pad and the dsic brake and my car has only 13,000 miles More

by syria1984homs

Verified Customer

Recommend Dealer

Apr 16, 2025 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. I understand your concerns regarding the brake pad monitor and the issues you've encountered with your vehicle after visiting Mark Christopher Auto Center. We strive to provide thorough service, and your feedback is valuable. Please feel free to reach out to me directly so I can discuss this matter further and learn more about your experience. Your satisfaction is important to me, and I want to ensure your vehicle is in perfect condition. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 13, 2025

Dealership Rating

Employee Rating

Chelsea provides the information with clear explanations. She keeps you informed and up to date with the servicing. Excellent facilities. She keeps you informed and up to date with the servicing. Excellent facilities. More

by Corey

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Nobu Damon

Apr 13, 2025 -

Mark Christopher Auto Center responded

Thank you, Corey, for your amazing feedback! We're thrilled to hear that you found the information clear and appreciate our efforts in keeping you informed about the servicing. At Mark Christopher Auto Center, we strive to provide excellent facilities and service to our customers. We look forward to seeing you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 08, 2025

Dealership Rating

Employee Rating

You cant miss at mark chris. The service is great. Trustworthy and reliable. I would not go anywhere else. The service is great. Trustworthy and reliable. I would not go anywhere else. More

by JJWINANS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeff Rizzi, Dino Picanzo, Jackie Klosky, Cesar Luna , Julie Escobar, Leslie Fuentes, Rigo

Apr 08, 2025 -

Mark Christopher Auto Center responded

Thank you for your kind words! We truly appreciate your feedback and are delighted to hear that you found the service at Mark Christopher Auto Center to be great, trustworthy, and reliable. We look forward to serving you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com