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Chelsea Jose

Overview Reviews (143)

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Chelsea Jose

Chelsea Jose | Page 12

Cadillac Service Advisor

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

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4.8

143 Reviews

Overview Reviews (143)

Dealership Experience

2 yrs, 6 mos

Industry Experience

15 yrs, 5 mos

Languages Spoken

English

4.8

143 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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143 Reviews of Chelsea Jose

April 08, 2025

Dealership Rating

Employee Rating

You cant miss at mark chris. The service is great. Trustworthy and reliable. I would not go anywhere else. The service is great. Trustworthy and reliable. I would not go anywhere else. More

by JJWINANS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeff Rizzi, Dino Picanzo, Jackie Klosky, Cesar Luna , Julie Escobar, Leslie Fuentes, Rigo

Apr 08, 2025 -

Mark Christopher Auto Center responded

Thank you for your kind words! We truly appreciate your feedback and are delighted to hear that you found the service at Mark Christopher Auto Center to be great, trustworthy, and reliable. We look forward to serving you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 08, 2025

Dealership Rating

Employee Rating

Chelsea let me know exactly what was wrong with the vehicle and she handled it awesomely with the things that needed to be done to it vehicle vehicle and she handled it awesomely with the things that needed to be done to it vehicle More

by JCELECTRICSERVICE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Nobu Damon, Jackie Klosky, Avo Injian, Javier Juarez, Juan Fletes , Julie Escobar, Leslie Fuentes, Dario Gomez, Joe Lopez

Apr 08, 2025 -

Mark Christopher Auto Center responded

Thank you for taking the time to share your experience with Mark Christopher Auto Center. We appreciate your positive feedback and are glad to hear that Chelsea provided excellent service by clearly explaining the details regarding your vehicle. If you have any more questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 05, 2025

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Employee Rating

Chelsea was great. She has helped me many times and every time she has been great! She has helped me many times and every time she has been great! More

by summer

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Nobu Damon

Apr 05, 2025 -

Mark Christopher Auto Center responded

Thank you, Summer, for your kind words! We're thrilled to hear that Chelsea has consistently provided you with excellent service at Mark Christopher Auto Center. We appreciate your support and look forward to helping you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

March 31, 2025

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Employee Rating

Had a pleasant experience with Chelsea and the team at Mark Christopher Cadillac. Service was prompt and they communicated and provided status updates effectively. Mark Christopher Cadillac. Service was prompt and they communicated and provided status updates effectively. More

by CYNTHIAB.HAYDEN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeff Rizzi

Apr 01, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We’re thrilled to hear that you had a pleasant experience with Chelsea and our team at Mark Christopher Auto Center. It's great to know that our prompt service and effective communication made a positive impact. We look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 30, 2025

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Employee Rating

very personable and Professional I just came in for a software update and enjoyed the coffee software update and enjoyed the coffee More

by candacecooke05

Verified Customer

Service Communication

Recommend Dealer

Yes

Mar 30, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We're delighted to hear you had a great experience at Mark Christopher Auto Center while getting your software update. We strive to provide a personable and professional service, and it's great to know you enjoyed our coffee too! We look forward to seeing you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 29, 2025

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Employee Rating

They were courteous, friendly, well mannered and easy to talk to. I would tell others to change to Mark Christopher for their services. talk to. I would tell others to change to Mark Christopher for their services. More

by BRELOP5712

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Mar 29, 2025 -

Mark Christopher Auto Center responded

Thank you for your review! It's great to know that you found our team at Mark Christopher Auto Center to be courteous, friendly, and easy to talk to. Your recommendation means a lot to us! We look forward to seeing you again and providing you with the best service possible. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 28, 2025

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Employee Rating

Chelsea was Amazing! professional service, beautiful clean place. Staff was amazing and respectful. I truly appreciate them. professional service, beautiful clean place. Staff was amazing and respectful. I truly appreciate them. More

by FREE25LAST

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Nobu Damon

Mar 29, 2025 -

Mark Christopher Auto Center responded

Thank you so much for your wonderful review! We’re thrilled to hear you had an amazing experience at Mark Christopher Auto Center. Our team takes pride in providing professional and respectful service, and your kind words mean a lot to us. We look forward to seeing you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 28, 2025

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Employee Rating

Chelsea was the best. Her customer service skills and kindness were exceptional. My experience there was fast and easy. The communication Chelsea provided with updates was Her customer service skills and kindness were exceptional. My experience there was fast and easy. The communication Chelsea provided with updates was great and fast. More

by L.loyola1218

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Mar 29, 2025 -

Mark Christopher Auto Center responded

Thank you for your amazing feedback! We're thrilled to hear that your experience at Mark Christopher Auto Center was fast and easy. We'll be sure to pass along your kind words about Chelsea's exceptional customer service and communication. We look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 26, 2025

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Employee Rating

The service writers are the best. They are knowledgeable about the LYRIQ. When asking about the updates available, they had competent answers. Our last Cadillac dealership experie They are knowledgeable about the LYRIQ. When asking about the updates available, they had competent answers. Our last Cadillac dealership experience was awful. Their response to updates was “when we plug it in we’ll see what the computer says” I like Nobu and Chelsea. Their approach to customers is respectful and professional. More

by Corey

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Nobu Damon

Mar 27, 2025 -

Mark Christopher Auto Center responded

Thank you, Corey, for your fantastic review! We're thrilled to hear that our service writers were able to provide you knowledgeable assistance concerning the LYRIQ. At Mark Christopher Auto Center, we strive to provide respectful and professional service, and it’s great to know that Nobu and Chelsea made a positive impact on your experience. We appreciate your feedback and look forward to seeing you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 23, 2025

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Employee Rating

Great communication! Fast service and I trust her word. Tech took the time to come out and speak to me. Fast service and I trust her word. Tech took the time to come out and speak to me. More

by GLENCOZART

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Seth.

Mar 24, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We appreciate your kind words about the communication and fast service at Mark Christopher Auto Center. It’s great to hear that our technician took the time to connect with you. We value your trust and look forward to assisting you again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com