Chelsey Padula
Chelsey Padula at Ken Ganley Kia Mentor
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Chelsey Padula | Page 4

Service Advisor

Ken Ganley Kia Mentor

9090 Mentor Avenue
Mentor, OH 44060

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4.9
40 Reviews
4.9

40 Reviews

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40 Reviews of Chelsey Padula

April 12, 2023

Dealership Rating
Employee Rating

The service department is wonderful! So fast and efficient every time I have service done they exceed my expectations. More

by Mariafaur76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

April 09, 2023

Dealership Rating
Employee Rating

all the staff was fast, friendly, and courteous. The young lady at the front desk was very helpful. More

by Josh Parisi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 25, 2023

Ken Ganley Kia Mentor responded

Hi Josh, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Mentor. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 10, 2023

Dealership Rating
Employee Rating

Great service they did they thang. Would recommend to go back! People were very friendly. More

by akirah_barrett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 13, 2023

Ken Ganley Kia Mentor responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Ken Ganley Kia Mentor

February 19, 2023

Dealership Rating
Employee Rating

very happy with the service team and mechanics. have had our cars serviced there for many years. always done professionally and on time. More

by jskerl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 21, 2023

Ken Ganley Kia Mentor responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 25, 2023

Dealership Rating
Employee Rating

Greeted promply by courteous staff. Service department very efficient and helpful, always going above and beyond in the care of my car. More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 27, 2023

Ken Ganley Kia Mentor responded

Hi George, thank you so much for your positive comments about Ken Ganley Kia Mentor! If you have any further questions, please give us a call. We're always happy to help!

January 06, 2023

Dealership Rating
Employee Rating

I have had a few problems with the car since I bought it almost 2 years ago but the service I have received has been outstanding. The people are so friendly and knowledgeable. More

by oliveoil36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Ferris, Erica Hughes , Rebecca Banks

Jan 09, 2023

Ken Ganley Kia Mentor responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 12, 2022

Dealership Rating
Employee Rating

Everyone there was really nice. It didn’t take that long for them to get my service finished. And they have comfy couches in the waiting room and a TV to watch. More

by dmhalko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 14, 2022

Ken Ganley Kia Mentor responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

March 19, 2022

Dealership Rating
Employee Rating

Your dealership sucks ! Bring back mentor kia!! I liked mentor kia!! 80 bucks for 2 wiper blades is ridiculous and 7 bucks to put then on is crazy!! Won't be back!! More

by JENNDRAGOLIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Erica Hughes, Zach Piotrowski, Michael Ross , Christina Walters

Mar 22, 2022

Ken Ganley Kia Mentor responded

We are sorry you had a poor experience. Please reach out to our service manager, Tim Gough (440) 953-1000.

March 11, 2022

Dealership Rating
Employee Rating

I forgot her name but she is awesome and she took care of me that day! I wish I could remember her name but she was soo pleasant! More

by Jaliah Clisby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erica Hughes , Christina Walters

Mar 13, 2022

Ken Ganley Kia Mentor responded

Hi Jaliah, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Mentor. We are always more than happy to assist you if anything else comes up. Take care!

March 11, 2022

Dealership Rating
Employee Rating

Prompt courteous service. They never make me feel silly when I try to explain what I think might be wrong with the car.I have had all my service done here💕 More

by Brijon2us
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nate Ferris, Erica Hughes, Zach Piotrowski, Michael Ross , Jacob DeMeza, Christina Walters

Mar 13, 2022

Ken Ganley Kia Mentor responded

Hi, we are so happy to read such a great review about Ken Ganley Kia Mentor! Thank you so much for your feedback! We hope you have a great day!

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