Cheyenne Drummond
Cheyenne Drummond at NYE Ford

Cheyenne Drummond

Service Advisor

NYE Ford

1479 Genesee St.
Oneida, NY 13421

Contact Me
4.7
12 Reviews

Hey there! My name is Cheyenne, I'm from Canastota, NY and more than happy to assist you! I'm outdoorsy, I ride and show horses, I have two of my own. I'm also very familiar with the automotive industry, with a couple cars I get my hands in!

Dealership Experience

8 mos

Specialties & Trainings

GMC

FORD

4.7

12 Reviews

Write a Review

12 Reviews of Cheyenne Drummond

November 23, 2025

Dealership Rating
Employee Rating

As always, the service department at NYE FORD excels. I have always been impressed with their courtesy and professionalism. As I have said before, they are primarily reason I continue to purchase my cars More

by srock001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 28, 2025

NYE Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

November 17, 2025

Dealership Rating
Employee Rating

Went in for a simple maintenance. Was fast and convenient! Staff was very friendly and outgoing. They genuinely appeared to enjoy their jobs!! Refreshing to see. More

by daveh6360
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 18, 2025

NYE Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 29, 2025

Dealership Rating
Employee Rating

Great service, knowledgeable staff. Friendly. Quality work. Trustworthy and reliable. Worth the investment to my car! More

by jaosborne1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 05, 2025

NYE Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 19, 2025

Dealership Rating
Employee Rating

Dave the service manager called me and corrected my bill at no fault of Cheyenne s all is good. Need to fix billing process on computer. More

by BLUKAS25R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Hall

Oct 22, 2025

NYE Ford responded

Thank you for taking the time to provide us with this feedback.

October 17, 2025

Dealership Rating
Employee Rating

Great experience as always. Great service, great friendly service. Comfortable waiting area no matter how long there. More

by dlogborn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alisa Thayer

Oct 22, 2025

NYE Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

September 22, 2025

Dealership Rating
Employee Rating

Both service writers where pleasant & professional even though they where working with more than one customer. Keri kept me up to speed on everything that needed to be done on my vehicle. Great job!!!!! More

by acalabrese1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keri Whitmeyer

Oct 09, 2025

NYE Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

September 17, 2025

Dealership Rating
Employee Rating

never been disappointed at Nye ford. The service desk employees are very friendly and knowledgeable More

by carrieG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 17, 2025

NYE Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

September 16, 2025

Dealership Rating
Employee Rating

The last trip to NYE COST me over $ 200. 00 out of pocket money that was under warrenty. I DO NOT care how it was handled. I THINK That that is the LAST time I bring my car to NYE Ford for s More

by ronaldbarrett348
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Keri Whitmeyer

Sep 17, 2025

NYE Ford responded

Ronald. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

August 28, 2025

Dealership Rating
Employee Rating

Cheyenne was very polite and understanding. Best experience I have ever had at the dealership. I would recommend everyone to stop in and see Cheyenne if they need car repair More

by jaosborne1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 10, 2025

NYE Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 28, 2025

Dealership Rating
Employee Rating

I had my 2022 Escape serviced here. They kept me informed and there was no surprises. I cant ask for more. More

by corie55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keri Whitmeyer, David Hall

Sep 10, 2025

NYE Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

1

Dealership Inventory (132 Vehicles)

new 2025 Ford Bronco car, priced at $61,940
2025 Ford Bronco
new
Oxford White exterior
Automatic
Four-wheel Drive
new 2025 Ford Bronco car, priced at $57,580
2025 Ford Bronco
new
Shadow Black exterior
Automatic
Four-wheel Drive
new 2025 Ford F-150 car, priced at $47,855
2025 Ford F-150
new
Silver exterior
Automatic
Four-wheel Drive
new 2026 Ford Explorer car, priced at $50,200
2026 Ford Explorer
new
Black Metallic exterior
Automatic
Four-wheel Drive
new 2026 Ford F-250 car, priced at $71,360
2026 Ford F-250
new
Black Metallic exterior
Automatic
Four-wheel Drive
new 2025 Ford Expedition car, priced at $71,251
2025 Ford Expedition
new
White exterior
Automatic
Four-wheel Drive