Cheyenne Drummond
Cheyenne Drummond at NYE Ford

Cheyenne Drummond

Service Advisor

NYE Ford

1479 Genesee St.
Oneida, NY 13421

Contact Me
4.6
10 Reviews

Hey there! My name is Cheyenne, I'm from Canastota, NY and more than happy to assist you! I'm outdoorsy, I ride and show horses, I have two of my own. I'm also very familiar with the automotive industry, with a couple cars I get my hands in!

Dealership Experience

7 mos

Specialties & Trainings

GMC

FORD

4.6

10 Reviews

Write a Review

10 Reviews of Cheyenne Drummond

October 19, 2025

Dealership Rating
Employee Rating

Dave the service manager called me and corrected my bill at no fault of Cheyenne s all is good. Need to fix billing process on computer. More

by BLUKAS25R
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Recommend Dealer
Yes

Other Employees Tagged: David Hall

October 17, 2025

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Great experience as always. Great service, great friendly service. Comfortable waiting area no matter how long there. More

by dlogborn
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Alisa Thayer

October 16, 2025

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I do not understand 200$ to balance 4 tires, The girls behind service do a fine job. And it's not their fault Nye are robbers.I won't be back for service,or purchase. More

by BLUKAS25R
Service Price Transparency
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Recommend Dealer
No

September 22, 2025

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Both service writers where pleasant & professional even though they where working with more than one customer. Keri kept me up to speed on everything that needed to be done on my vehicle. Great job!!!!! More

by acalabrese1
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Keri Whitmeyer

Oct 09, 2025

NYE Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

September 17, 2025

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never been disappointed at Nye ford. The service desk employees are very friendly and knowledgeable More

by carrieG
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Recommend Dealer
Yes
Sep 17, 2025

NYE Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

September 16, 2025

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The last trip to NYE COST me over $ 200. 00 out of pocket money that was under warrenty. I DO NOT care how it was handled. I THINK That that is the LAST time I bring my car to NYE Ford for s More

by ronaldbarrett348
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Keri Whitmeyer

Sep 17, 2025

NYE Ford responded

Ronald. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

August 28, 2025

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Cheyenne was very polite and understanding. Best experience I have ever had at the dealership. I would recommend everyone to stop in and see Cheyenne if they need car repair More

by jaosborne1985
Service Price Transparency
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Recommend Dealer
Yes
Sep 10, 2025

NYE Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 28, 2025

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I had my 2022 Escape serviced here. They kept me informed and there was no surprises. I cant ask for more. More

by corie55
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Keri Whitmeyer, David Hall

Sep 10, 2025

NYE Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 26, 2025

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Very satisfied coming here. The staff is great. Great service. Highly recommended. It’s hard to find trustworthy service now days. Thank you. More

by Stagnittijoe
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Recommend Dealer
Yes

Other Employees Tagged: Michele LaRue, Keri Whitmeyer

Aug 27, 2025

NYE Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 06, 2025

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Employee Rating

Great friendly service. They keep you informed about the progress and also make sure that your needs are met. More

by dburrows
Service Price Transparency
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Recommend Dealer
Yes
Aug 07, 2025

NYE Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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