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Cheyenne Drummond
Cheyenne Drummond at NYE Ford

Cheyenne Drummond

Service Advisor

NYE Ford

1479 Genesee St.
Oneida, NY 13421

Contact Me
4.8
20 Reviews

Hey there! My name is Cheyenne, I'm from Canastota, NY and more than happy to assist you! I'm outdoorsy, I ride and show horses, I have two of my own. I'm also very familiar with the automotive industry, with a couple cars I get my hands in!

Dealership Experience

11 mos

Specialties & Trainings

GMC

FORD

4.8

20 Reviews

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20 Reviews of Cheyenne Drummond

February 11, 2026

Dealership Rating
Employee Rating

Very clean. Staff was friendly and attentive. Dillon Rayford went over and beyond, to help with my vehicle needs. FYI.....I would recommend this place to any and More

by jwiggs99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michele LaRue, Keri Whitmeyer, Mike Memery, David Hall, Alisa Thayer, Dylan Radford

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Feb 11, 2026

NYE Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 11, 2026

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Employee Rating

I made an appointment with Cheyenne for 9 am son took my car in for inspection he says they where friendly and fast and appointment was on time More

by jaosborne1985
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
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February 11, 2026

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Employee Rating

Have been bringing our fleet vehicles here for years and the service department is always great to work with. Professional and courteous. More

by psmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michele LaRue, Keri Whitmeyer, Alisa Thayer

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January 27, 2026

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Employee Rating

Service was quick and they finished my repairs ahead of schedule. Very satisfied with Cheyenne my service advisor. More

by DSTRZEPEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 29, 2026

NYE Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

January 06, 2026

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Employee Rating

Went to have a key FOB programed for my F150 Hybrid. The service team was very friendly and helpful. The wait time was minimual and I was on my way quickly More

by RPANKOW1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 09, 2026

NYE Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

January 01, 2026

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Employee Rating

NYE has always treated me with respect. Their work ethic is excellent and person to person contact is pleasant and cordial. I will continue to be a loyal customer. More

by LDBRAGG0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michele LaRue, Keri Whitmeyer, Mike Memery, David Hall, Alisa Thayer

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Jan 09, 2026

NYE Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

December 11, 2025

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Employee Rating

Nye Ford is where I always get my vehicle serviced when I’m in Ny More

by Roger A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alisa Thayer

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Dec 11, 2025

NYE Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

December 11, 2025

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Employee Rating

Called with an urgent need. She was very kind and understanding. They got me right in and fixed up. More

by KELLYGRESSEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 12, 2025

NYE Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

November 23, 2025

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Employee Rating

As always, the service department at NYE FORD excels. I have always been impressed with their courtesy and professionalism. As I have said before, they are primarily reason I continue to purchase my cars More

by srock001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michele LaRue, Keri Whitmeyer, Mike Memery, David Hall, Alisa Thayer

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Nov 28, 2025

NYE Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

November 17, 2025

Dealership Rating
Employee Rating

Went in for a simple maintenance. Was fast and convenient! Staff was very friendly and outgoing. They genuinely appeared to enjoy their jobs!! Refreshing to see. More

by daveh6360
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michele LaRue, Keri Whitmeyer, David Hall, Alisa Thayer

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Nov 18, 2025

NYE Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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