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Cheyenne Lightfoot
Cheyenne Lightfoot | Page 5
Customer Relations Manager
Elder Ford of Tampa
9560 N Florida Ave
Tampa, FL 33612
81 Reviews
Hi, I’m Cheyenne, and I am the Customer Experience Manager at Elder Ford of Tampa. I work closely with every department to support our customers from the moment they arrive through their purchase and/or service visit and long after they leave. My goal is to ensure every question is answered, every concern is heard, and every customer feels genuinely supported. I look forward to helping make your experience easy, transparent, and enjoyable!
Read moreSpecialties & Trainings
Customer Experience & Relations
Ford Sales and Service Support
Post-Purchase Customer Care
Customer Satisfaction and Review Management
Dealership Operations and Administration
Finance School
81 Reviews
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81 Reviews of Cheyenne Lightfoot
Verified Customer
September 08, 2025
Elder Ford and their dealership team were very receptive and forthreit in their service in a non pressuring manner. John was very personable and easy to work with. His knowledge and salesmanship was exempla and forthreit in their service in a non pressuring manner. John was very personable and easy to work with. His knowledge and salesmanship was exemplary! Elaine Huetcher More
by huetcherj
Other Employees Tagged: John Weicherding
August 31, 2025
Outstanding Sales Manager Mitchel Pavelko Provides excellent customer experience Walked ne through all important aspects of Elder Ford Family and shown importance of customer service excellent customer experience Walked ne through all important aspects of Elder Ford Family and shown importance of customer service More
by Mr A
Other Employees Tagged: Mitchell Pavelko , Pete Mancini, Gerardo Quintanilla
August 18, 2025
the dealership was good they got me in and out within an hour would recommend. Sales was great as well. hour would recommend. Sales was great as well. More
by Jordan
Other Employees Tagged: Zaire Jackson
August 15, 2025
Elder Ford had a great selection of Trucks! I had an issue with final pricing that was added on to the vehicle, but Cheyenne helped me get that fixed right away! Customer Service like that is g I had an issue with final pricing that was added on to the vehicle, but Cheyenne helped me get that fixed right away! Customer Service like that is greatly appreciated. More
by kskel
Other Employees Tagged: Nestor Cruz
August 14, 2025
Gave me a great OTD price and stuck with it til the end. Smooth transaction. Smooth transaction. More
by Blob
Other Employees Tagged: John Weicherding, Dayna Glover , Jim in finance is the #1 reason I dint back out of the deal. John is a solid person.
August 07, 2025
Great sales service and financial processing. Made the purchase process easy. Vehicle was immaculately prepared for me when I took it off the lot. Made the purchase process easy. Vehicle was immaculately prepared for me when I took it off the lot. More
by ROCK221
Other Employees Tagged: CHRISTOPHER STOCKTON
July 19, 2025
Cant say enough great things about Elder Ford and my experience there buying my truck. I had spoke to several dealerships about what exactly i was looking for and not only did Elder ford give me the bes experience there buying my truck. I had spoke to several dealerships about what exactly i was looking for and not only did Elder ford give me the best price they also gave me more options with my vehicle then the other dealers had. I was looking for something very specific and they made it happen and at a price i was very happy with. I will be back to buy an Expedition in the future and the process was smooth and quick and right to the point. Nothing irritates me more than the back and forth of offers between my salesman and the managers and there was none of that here. I told them what i could pay, how much i wanted to put down and we could either make it work or not and they made it happen. Quick and to the point More
by docs_ccc
Other Employees Tagged: Reinaldo Duarte, Bonnie Puppy , DAVID FUNK, Anthony Serrano
July 18, 2025
The dealership was attentive to my needs and the staff returned emails and or phone calls promptly. returned emails and or phone calls promptly. More
by william.roeling1
Other Employees Tagged: Kyle Clos, Geoffrey Patterson
July 12, 2025
Jennifer Perez was a joy to work with and very helpful in coordinating the repairs on my new truck! She was very responsive and ensured everything was taken care of to my satisfaction. coordinating the repairs on my new truck! She was very responsive and ensured everything was taken care of to my satisfaction. More
by dottin
Other Employees Tagged: Chris Hesterberg, Jennifer Perez
