Dayna Glover

Worst experience in the 3 decades I have been going there. Took my vehicle in for a recall repair (life safety issue). Dealer says yes, it's part of the recall but you the customer has to pay for it there. Took my vehicle in for a recall repair (life safety issue). Dealer says yes, it's part of the recall but you the customer has to pay for it because Ford has not made the recall "active" even though I got a notice and it's on the NHTSA website as well. Long story short I was able to negotiate a lower out of pocket but that like saying a thief comes in takes all your belongings and yes ok I'll leave the TV. Am I supposed to thank you or is it still felony theft? This recall alone impacts over 740,000 vehicles (my vehicle also has 3 other recalls). Ford was number 1 in recalls in 2025 nearly doubling the number previously set by GM. Every car they manufacture is impacted and Ford's position is we'll let you know about them, but the customer has to pay for our lack of quality control. Rest assured I will not be buying another Ford, and the dealerships are all coconspirators as they do nothing to fight for their customer's rights even when they agree Ford is wrong. Read this and tell 3 friends Ford forgot that customer loyalty is a 2-way street and that we have choices in what we drive. More

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Everyone was courteous to me and my wife that’s why we bought the car bought the car More

by sygma1@ Verified Customer Verified Customer

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It was a very easy transition, took a couple of hours and we got the vehicle we came in for. and we got the vehicle we came in for. More

by alisamusgrave Verified Customer Verified Customer

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Gave me a great OTD price and stuck with it til the end. Smooth transaction. Smooth transaction. More

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Elder ford always does excellent work ! I would advise for all to shop with elder ford I would advise for all to shop with elder ford More

by QTHOMPSON83 Verified Customer Verified Customer

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They met my request of what I wanted to pay for my 2025 F 150. Thank you Carlos! I love my new truck! 150. Thank you Carlos! I love my new truck! More

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Dealership is quick, efficient, and transparent when it comes to customer service and availability with the team comes to customer service and availability with the team More

by SVIRDEN2986 Verified Customer Verified Customer

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Elder Ford was a tremendous experience purchasing a vehicle. Easy to deal with from start to finish. No game playing here and no wasting my time. Honest prices up front and no bait and switch tactics i vehicle. Easy to deal with from start to finish. No game playing here and no wasting my time. Honest prices up front and no bait and switch tactics in final purchasing price. Thank you for making my experience a smooth one! More

by Beamer10 Verified Customer Verified Customer

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Great salesman Ayman sold us 2 Fords great selection of vehicles and very friendly staff vehicles and very friendly staff More

by jevfla0 Verified Customer Verified Customer

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