Chloe Truglio
Chloe Truglio at Liberty Honda

Chloe Truglio | Page 10

Service Advisor

Liberty Honda

71 W Service Rd
Hartford, CT 06120

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4.9
822 Reviews
4.9

822 Reviews

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822 Reviews of Chloe Truglio

March 09, 2026

Dealership Rating
Employee Rating

I'm very happy with the service department. The service video was very helpful and appreciate the suggestions. More

by MAORKINS
Recommend Dealer
Yes

Other Employees Tagged: Chloe Truglio

Mar 09, 2026

Liberty Honda responded

We’re delighted the service video clarified the maintenance process for your Honda Civic and that our suggestions were helpful. Chloe and our service team appreciate your feedback. Thank you for trusting us with your vehicle.

March 08, 2026

Dealership Rating
Employee Rating

Chloe Triglio was the service representative who took the information from me. She was very knowledgeable about what I wanted done and told me the estimated time it would take to service my car and the amoun More

by BERNARDLUNGAHO
Recommend Dealer
Yes

Other Employees Tagged: Chloe Truglio

Mar 08, 2026

Liberty Honda responded

We appreciate you choosing us for your Honda Civic service. It’s rewarding to hear Chloe’s clear time and cost estimates and our technician’s detailed video inspection made the process transparent and satisfying for you.

March 07, 2026

Dealership Rating
Employee Rating

Easy to make an appointment, easy to do business with. Kept me informed throughout the process More

by Angela_krok
Recommend Dealer
Yes

Other Employees Tagged: Chloe Truglio

Mar 08, 2026

Liberty Honda responded

Thank you for sharing your experience. We’re glad scheduling was simple and our team kept you updated throughout your Honda Passport service. Please reach out if there’s anything else we can assist you with.

March 05, 2026

Dealership Rating
Employee Rating

Nelly was attentive. I did not receive a call back with estimates regarding windshield light More

by EDRICK.FLYNN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Lanzo, Nelly Justiniano

Mar 06, 2026

Liberty Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 05, 2026

Dealership Rating
Employee Rating

The only thing I don’t like about this dealer is that they always recommend a costly repair whenever I bring my car in. More

by dgafyth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 06, 2026

Liberty Honda responded

We're sorry that you didn't have a completely satisfying experience. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address your concerns. Thank you for your time, and hopefully, we can get to the bottom of this.

February 27, 2026

Dealership Rating
Employee Rating

They were able to use my road hazard warranty that I had to replace my tire after contacting the road hazard warranty department. More

by rnoble22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 01, 2026

Liberty Honda responded

Thank you for choosing Liberty Honda. Your feedback and rating mean a lot to us. We're glad James, Chloe, and our team were able to help, and we hope to see you again!

February 24, 2026

Dealership Rating
Employee Rating

My service rep was great. The video from the service tech was very helpful. I will do business with Liberty again. More

by Matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 24, 2026

Liberty Honda responded

It’s wonderful to hear Chloe provided excellent assistance and that the video from our technician clarified everything. We’re glad you’ll choose us again for your next Honda service. We look forward to working with you soon.

February 24, 2026

Dealership Rating
Employee Rating

Professional and attentive service with convenient hours. The staff is always courteous, helpful and caring. More

by NG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 24, 2026

Liberty Honda responded

Thank you for sharing your thoughts on the service performed on your Honda and our convenient hours. Chloe and our team are pleased to know you found the experience professional, attentive, and caring. We look forward to serving you again.

February 18, 2026

Dealership Rating
Employee Rating

The sales and service department could have easily worked together to get a sale of a new car. They were not interested. I will not be back. More

by Tmurphperc1965
Recommend Dealer
No

Other Employees Tagged: Chloe Truglio

Feb 22, 2026

Liberty Honda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

February 14, 2026

Dealership Rating
Employee Rating

Chloe is very efficient and responsive. She explains everything well leaving no surprises or hidden fees. My experience with her is positive every time. More

by Llbelle
Recommend Dealer
Yes

Other Employees Tagged: Chloe Truglio

Feb 15, 2026

Liberty Honda responded

We’re delighted that Chloe’s clear explanations and prompt responses made every service visit stress free. Thank you for choosing us for your Honda service and for sharing your positive experiences.

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