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Chong Lee
Refer Me
403 Reviews
Industry Experience
23 yrs, 10 mos
Specialties & Trainings
BMW Master Certified Technician
403 Reviews
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403 Reviews of Chong Lee
April 04, 2020
This all started with Greg Jones in service. He is the Bomb! He went above and beyond to ensure we where taken care of with our service but also hooked us up with Eddy to look at options for a new purcha Bomb! He went above and beyond to ensure we where taken care of with our service but also hooked us up with Eddy to look at options for a new purchase. More
by LTOFENGINE93
Verified CustomerOther Employees Tagged: Tammy Macey, Eddie Cintron, Greg Jones
Helpful 
April 03, 2020
Awesome service I only use this dealer to service my Chevy because I can trust Kyle and his techs they are allways professional and honest Chevy because I can trust Kyle and his techs they are allways professional and honest More
by SUPERIORPLUMBINGMAINTENANCE
Other Employees Tagged: Humbert Cazaubon, Jack Hojnacki, Greg Jones , Austin Martin, Kyle Tabar
March 27, 2020
Maria as my point of contact provided Excellent service. As well as others that I had the pleasure of dealing with now and in the past As well as others that I had the pleasure of dealing with now and in the past More
by JBKOHN
Other Employees Tagged: Maria Lizardi, Greg Jones, Loraine Campbell , Kyle Tabar
February 27, 2020
Excellent service, great facilities but the real draw is the personal service. I have been a BMW customer since 1981 and currently own 5 BMW’s so good service is very important to me. the personal service. I have been a BMW customer since 1981 and currently own 5 BMW’s so good service is very important to me. More
by Dpanzera
Other Employees Tagged: Fernando Santori
February 02, 2020
Friendly service department. Fernando was very helpful and personable. He did not try to over sell me on other services for my vehicle. Overall pleasant experience and personable. He did not try to over sell me on other services for my vehicle. Overall pleasant experience More
by MTDELEO1
Other Employees Tagged: Fernando Santori
January 30, 2020
Maria, Jorge and the entire staff I had the pleasure of encountering during my service visit were a pleasure, as always. Courteous, professional, thorough and insightful. encountering during my service visit were a pleasure, as always. Courteous, professional, thorough and insightful. More
by rpollack
Other Employees Tagged: Maria Lizardi, Carlos Munoz, Mike Salavatore, Loraine Campbell , Sonia Torres
November 22, 2019
Great Service Dept Service Department took extreme steps to solve my suv problem. I had problems with the steering that were difficult to figure out. After a couple of a Service Department took extreme steps to solve my suv problem. I had problems with the steering that were difficult to figure out. After a couple of attempts, they got it fixed. Thanks much Chong and Jorge! More
by J Block
Other Employees Tagged: Jorge!
October 21, 2019
Windshield replacement Job well done. Kyle Tabar is a great service manager that works well with the client and the employee to ensure a quality outcome. Carlos is very ef Job well done. Kyle Tabar is a great service manager that works well with the client and the employee to ensure a quality outcome. Carlos is very effective as well. More
by JGIUNTA22
Other Employees Tagged: Carlos Munoz , Kyle Tabar
July 03, 2019
Oil Change 10 AM appt on a Monday. Waited 15 nin to get inside the car lane area. Waited another 15 min to see the service advosor. Waited 3-7 min for the Uber w 10 AM appt on a Monday. Waited 15 nin to get inside the car lane area. Waited another 15 min to see the service advosor. Waited 3-7 min for the Uber when the advisor released me. That was almost an hour total. Returned by Uber after 3 pm. Sat with service advisor another 15 min to have some service needs discussed. Price quoted was charged despite the bill coming in over 25% higher. I was more than a little surprised that they refused to repair my peeling glove box door, which is a very common problem with X3's. This is an obvious factory defect, and everyone who rides in my car seems taken aback by the notion that this could happen to a 2014 BMW in such a short time. I didn't expect BMW to try to get me to pay almost $600 for something they KNOW is their fault. The longest oil change I ever experienced, but the advice for service was helpful, so I can appreciate the inspection they performed. Recommended service is expensive as quoted. I appreciate they ran the vehicle thru the automated wash on delivery. I was out the door at 3:30 pm. Overall I rate this experience as 5 star service, I can see that someone with less automotive experience than myself would be very impressed. I trust they did a good job with thw oil change and resetting the electronics that monitor the vehicle. More
by LOGICALPOSITION
Other Employees Tagged: Maria Lizardi , Jessica Caycedo, Johnny, the director of the service lane at check-in.
May 08, 2019
Professional staff very professional and courteous , Fernando was exceptional. BMW Sarasota is enjoyable experience and makes you want to come back, nice looking staff very professional and courteous , Fernando was exceptional. BMW Sarasota is enjoyable experience and makes you want to come back, nice looking dealership with some great staff, and of course great automobiles. More
by FAMONAGHAN
Other Employees Tagged: Fernando Santori
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