Chong Lee | Page 40

Maria: Top Of The Mark From the entrance where you are greeted by John to the sign in sheet is professional & smooth. Maria introduced me to the service manager Chong who r From the entrance where you are greeted by John to the sign in sheet is professional & smooth. Maria introduced me to the service manager Chong who rode with me to diagnose the problem, found it & offered the solution. Maria then took over fixed the problem, and I was on my way. Thank you both Dan Rose More

by DANIELJROSE7 Verified Customer Verified Customer

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Service Recall All aspects of the service was completed in a very professional and yet friendly manner. Would recommend this dealership to anyone. Keep up the good All aspects of the service was completed in a very professional and yet friendly manner. Would recommend this dealership to anyone. Keep up the good work. More

by ROLAND100 Verified Customer Verified Customer

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Repair Maria is great! Chong was also very helpful in trying to identify a problem. Very friendly service people. don't enjoy the problem but the people are Maria is great! Chong was also very helpful in trying to identify a problem. Very friendly service people. don't enjoy the problem but the people are great! More

by MARKFLYGUY Verified Customer Verified Customer

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Efficient Compared services at other BMW dealerships and the service and pricing of services was a bit higher and not as good. I live about 30 miles away and it Compared services at other BMW dealerships and the service and pricing of services was a bit higher and not as good. I live about 30 miles away and its worth the drive...I also recognize good customer service when I see it. More

by RWJONES8 Verified Customer Verified Customer

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Excessive window noise Sarasota BMW exceeded my expectations . Window noise problems were corrected and service manager Greg Jones and staff knew what to do and got it done. Sarasota BMW exceeded my expectations . Window noise problems were corrected and service manager Greg Jones and staff knew what to do and got it done. I have three Beemers and Sarasota has excellent technicians. I also appreciate being contacted by "corporate" after initial purchase. They took my constructive ideas regarding what works best and what needs rethinking for X3 buyers. My contact person recorded my ideas and encouraged further contact. Many thanks.Rod Karpinski P.S. Derek Thomas also should get a shoutout for always going the extra yard when helping me. More

by RODDIKARP Verified Customer Verified Customer

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Awesome Everyone is super helpful and polite. Really enjoyed being at the dealership. My salesman Chris Siriphokha helped find and set up my ride to exactly w Everyone is super helpful and polite. Really enjoyed being at the dealership. My salesman Chris Siriphokha helped find and set up my ride to exactly what I was looking for! More

by IZTSKI Verified Customer Verified Customer

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Number 1 Carlos has always been courteous and professional. He listens carefully to my needs. The scheduling was prompt and he made sure I was satisfied. He we Carlos has always been courteous and professional. He listens carefully to my needs. The scheduling was prompt and he made sure I was satisfied. He went the extra mile. I would hire him. More

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Great Experience Emilio and Will Bean were a pleasure to work with. Love my new BMW X3! And I will be a loyal customer for many years and cars to come!!! Emilio and Will Bean were a pleasure to work with. Love my new BMW X3! And I will be a loyal customer for many years and cars to come!!! More

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