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Chris Adams
Chris Adams at Alfa Romeo Fiat of Strongsville

Chris Adams | Page 3

Service Director

Alfa Romeo Fiat of Strongsville

11800 Pearl Rd
Strongsville, OH 44136

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4.9
449 Reviews

Coming from a managerial position in the service end of dealerships, I have had the opportunity to help customers after the sale. Which is a hard to find trait in any sales professional. From the first phone call to the next vehicle your looking for, I understand how to facilitate solutions at anytime during the process of buying and ownership. I also fully understand the difference between used, and your NEW car/truck. A very hard to find ability on any sales force. Come see me for your next purchase, I look forward to the opportunity to earn your business!!

Dealership Experience

9 yrs

Industry Experience

24 yrs, 9 mos

Specialties & Trainings

I have held all positions in the automotive industry. Detail manager, service adviser, service manager, sales, finance.

4.9

449 Reviews

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449 Reviews of Chris Adams

August 22, 2026

Dealership Rating
Employee Rating

I thought they were very, very good and the service manager thank you Jim for what you did and I just was very happy with the service department More

by WACKYREEVES
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Sep 03, 2026

Alfa Romeo Fiat of Strongsville responded

Hi WACKYREEVES Thank you for this excellent review! We're glad that Jim was able to help you and the rest of the department were able to provide a high level of service for you. We hope you love your FIAT and we will see you again!

August 22, 2026

Dealership Rating
Employee Rating

One again a painless and satisfying experience with Carrie, Chris and Jim. Oil change, tire rotation, ac & battery check. In and out in 90 minutes. More

by MARCABRAHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 03, 2026

Alfa Romeo Fiat of Strongsville responded

Hi MARCABRAHAM Thank you for this thoughtful review! We are glad that the crew was able to provide the level of service you deserve and we hope you continue to enjoy your FIAT!

August 20, 2026

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Employee Rating

Got my oil changed. They got me in early ahead of my appointment time. Dealership waiting room was a pleasant experience. More

by MICHAEL.R.NAKON
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 03, 2026

Alfa Romeo Fiat of Strongsville responded

Hi MICHAEL.R.NAKON Thank you for this 5 star review! We appreciate your patronage. We know waiting isn't fun and so we're glad to keep the environment pleasant. Hope you're loving your Alfa Romeo!

August 13, 2026

Dealership Rating
Employee Rating

This was my last service visit for my leased 2024 Tonale. . Lease expires in October and I’m already talking about next vehicle from this dealership and amazing team!! More

by Paulette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Killiany, Kylie Jenkins

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Sep 03, 2026

Alfa Romeo Fiat of Strongsville responded

Hi Paulette Thank you for this excellent 5 star review! We appreciate your patronage and look forward to helping you with your next selection!

August 12, 2026

Dealership Rating
Employee Rating

The service department is always courteous. Although I'm there for service I always feel very comfortable while I wait. More

by NICHOLED2776
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 03, 2026

Alfa Romeo Fiat of Strongsville responded

Hi NICHOLED2776 Thank you for this 5 star review! We are glad that we can make your stay comfortable and we hope you love your Alfa Romeo!

August 02, 2026

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Employee Rating

The staff is knowledgeable and very polite and they have a wide selection of cars available. More

by JMD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael DeSalvo, Doug Friedman, Joe Killiany, Kylie Jenkins, Leon Chea, James Pena , Rob Chizmar

Print
Aug 05, 2026

Alfa Romeo Fiat of Strongsville responded

Hi JMD, Thank you for this 5 star review! We appreciate your patronage and the kind words. Enjoy your new Alfa Romeo!

July 08, 2026

Dealership Rating
Employee Rating

Great service from a knowledgeable staff. While I did not use it for this service appointment, I appreciate the pick up service from my location, 50 miles from the dealership. More

by wrl
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 03, 2026

Alfa Romeo Fiat of Strongsville responded

Hi wrl, Thank you for this 5 star review! We appreciate your patronage and we're glad that we are able to provide the level of service you have come to expect. Keep enjoying your Alfa Romeo!

July 07, 2026

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Employee Rating

Great experience with Sales, Service and Finance. I bring my Fiat for Service and just bought my first Alfa. Looking forward to being a lifetime Alfa customer. More

by ROSEWINDCOTTAGES24995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Pena , Rob Chizmar

Print
Sep 03, 2026

Alfa Romeo Fiat of Strongsville responded

Hi ROSEWINDCOTTAGES24995 Thank you for this 5 star review! We appreciate your patronage and hope that you love your new Alfa!

July 04, 2026

Dealership Rating
Employee Rating

Mike is usually the person I deal with in service. He always provides great service by listening to me and making sure the job is done. The team is Awesome in the service department. This is my family More

by ADELEHUMPHREYRN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael is my Guy in Service

Print
Sep 03, 2026

Alfa Romeo Fiat of Strongsville responded

Hi ADELEHUMPHREYRN, Thank you for this 5 star review! We're glad that Mike and the entire service team can provide you with the level of service you deserve! Thank you for your patronage and looking forward to helping find your third Alfa!

July 02, 2026

Dealership Rating
Employee Rating

Best place to get a car serviced. I love getting my car worked on at the dealership More

by DB623
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Print
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