Chris Adams
Chris Adams at Alfa Romeo Fiat of Strongsville

Chris Adams | Page 4

Service Director

Alfa Romeo Fiat of Strongsville

11800 Pearl Rd
Strongsville, OH 44136

Contact Me
4.9
438 Reviews

Coming from a managerial position in the service end of dealerships, I have had the opportunity to help customers after the sale. Which is a hard to find trait in any sales professional. From the first phone call to the next vehicle your looking for, I understand how to facilitate solutions at anytime during the process of buying and ownership. I also fully understand the difference between used, and your NEW car/truck. A very hard to find ability on any sales force. Come see me for your next purchase, I look forward to the opportunity to earn your business!!

Dealership Experience

8 yrs, 10 mos

Industry Experience

24 yrs, 7 mos

Specialties & Trainings

I have held all positions in the automotive industry. Detail manager, service adviser, service manager, sales, finance.

4.9

438 Reviews

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438 Reviews of Chris Adams

April 05, 2026

Dealership Rating
Employee Rating

The service was exceptional as always. Chris went above and beyond to take care of my needs! More

by jamieqsands
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 12, 2026

Alfa Romeo Fiat of Strongsville responded

Hi jamieqsands, Thank you for this 5 star review! We appreciate your patronage and look forward to seeing you in the future.

March 31, 2026

Dealership Rating
Employee Rating

Alfa Romeo Fiat of Strongsville treated me like a valued customer from the very first contact. They worked with me and gave me a fair deal on a new Alfa Romeo that I am very happy with, and continue to mak More

by AlfaWill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael DeSalvo, Kylie Jenkins, James Pena , Rob Chizmar

May 12, 2026

Alfa Romeo Fiat of Strongsville responded

Hi AlfaWill, Thank you for this awesome review! We take pride in making everyone feel valued, respected and unpressured, and we're glad that you took notice! We truly appreciate your patronage and look forward to seeing you in the future.

March 26, 2026

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Employee Rating

This was my third purchase from Doug and second from Alfa Strongsville. Their sales and service teams are top notch and I highly recommend. More

by smw39
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 12, 2026

Alfa Romeo Fiat of Strongsville responded

Hi smw39, Thank you for this awesome review! We appreciate your continued patronage! We hope you love your newest Alfa Romeo, #3!

March 21, 2026

Dealership Rating
Employee Rating

Some helpful people working here, some unhelpful too. Car was delivered with a non functioning sunroof a few weeks ago and Chris (service manager) has been great and is currently trying to make things ri More

by ERICWAIS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 27, 2026

Alfa Romeo Fiat of Strongsville responded

Hi ERICWAIS, We're sorry that your sunroof wasn't working upon delivery and that you didn't receive the quick answers you were looking for. However, I am glad that our service department was able to right the ship for you. We strive for perfection but fell short here and as always we learn and improve. We do hope you love your new Alfa for years to come. If you would like to discuss further please fee free to call one our sales managers Mike or Joe at 440-334-2155.

Apr 11, 2026

ERICWAIS responded

To anyone reading this dealer's response -- the car was delivered with a non working sunroof. Luckily, I opted for the extended factory warranty. Getting it fixed will take some time, but this dealer is agreeing to pay for the associated deductible.

March 05, 2026

Dealership Rating
Employee Rating

Doug was wonderful, made the process super easy. I knew what I wanted & where I wanted to be in terms of cost. Got me in & out in under an hour & a half too which was awesome. More

by Frostkian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 25, 2026

Alfa Romeo Fiat of Strongsville responded

Hi Frostkian, Thank you for this wonderful review! We appreciate your patronage and we hope your loving the Benz!

February 23, 2026

Dealership Rating
Employee Rating

First Off Alfa Romeo Of Strongsville Is Always The Cleanest And Presentable Of Dealerships I've Been To Each And Every Time And Open For Business. Doug Is Professional Detailed Diligent Thoroughly Kno More

by Brandon Hargett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Doug Friedman

Feb 26, 2026

Alfa Romeo Fiat of Strongsville responded

Hi Brandon Hargett Thank you for the kind words! We appreciate your patronage and hope you're loving the Alfa!

February 22, 2026

Dealership Rating
Employee Rating

Very smooth process. Everything was prepared when we arrived, I would recommend anyone looking for an Alfa to contact Doug, I think we could have got a better interest r More

by Bsims3201
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Doug Friedman, James Pena , Did not rate the management department as we had no contact.

Feb 26, 2026

Alfa Romeo Fiat of Strongsville responded

Hi Bsims3201, Thank you for the kind words! We hope you're loving you Alfa!

February 21, 2026

Dealership Rating
Employee Rating

Great and fast help, took care of the issue and explained what was causing the issue More

by Ssimes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 26, 2026

Alfa Romeo Fiat of Strongsville responded

Hi Ssimes, Thank you for the 5 star review! We appreciate your patronage and hope you're loving the Alfa!

February 18, 2026

Dealership Rating
Employee Rating

Very smooth service visit! Carri and Chris kept me informed as my Giulia was getting an oil change, infotainment update and a minor repair. I really appreciate the car wash, More

by Glenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carri, Randy

Feb 21, 2026

Alfa Romeo Fiat of Strongsville responded

Hi Glenn, Thank you for choosing us for your service needs. We appreciate the patronage and this 5 star review! The kind words directed to our staff is most appreciated. We hope you'll continue loving your Alfa!

February 10, 2026

Dealership Rating
Employee Rating

This dealership really treats me great They tell me what they are doing with my car..They offered me a beverage..l was told my washed car was outside waiting .for me. More

by ELAINEMORA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 10, 2026

Alfa Romeo Fiat of Strongsville responded

Hi ELAINEMORA Thank you for this thoughtful 5 star review! We appreciate your patronage and hope you're loving your Alfa!

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