Chris Boger | Page 2

This is my second time purchasing a car from Crestmont! ! They're the best dealership in the area! ! They're the best dealership in the area! More

by EBEACHAM13 Verified Customer Verified Customer

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A stellar team that helps you decide on a vehicle without hassles or pressure. We were able to make an informed decision on a vehicle in our own time. We were given assistance as needed and the sales team wa hassles or pressure. We were able to make an informed decision on a vehicle in our own time. We were given assistance as needed and the sales team was the consummate host by offering water etc to help keep us comfortable while we worked through our decision. Truly an amazing first time experience with Crestmont. More

by g.savernik Verified Customer Verified Customer

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I purchased my vehicle out of state from a non-Genesis dealer and had LOTS of questions and a few fixes. He was extremely understanding, helpful and kind. He went the extra mile to help me understand my w dealer and had LOTS of questions and a few fixes. He was extremely understanding, helpful and kind. He went the extra mile to help me understand my warranties and showed tremendous patience with me. I cannot say thank you enough. More

by fredagayheart Verified Customer Verified Customer

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Everyone was very personable and professional. I would definitely use again, and refer to others I would definitely use again, and refer to others More

by loriphillips315 Verified Customer Verified Customer

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Professional, engaging, efficient sales process With the trade-in, at first was not at my satisfaction, but negotiated with me to where we were both happy trade-in, at first was not at my satisfaction, but negotiated with me to where we were both happy More

by cdmader1 Verified Customer Verified Customer

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The team I worked with made the process very easy for my wife and I. wife and I. More

by Sg Verified Customer Verified Customer

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I got the car I ordered within a couple months, and they kept in touch with me for updates. However when the car was presented to me it was filthy inside and out. They had just taken it through a car wash b kept in touch with me for updates. However when the car was presented to me it was filthy inside and out. They had just taken it through a car wash before bringing it to me and I immediately noticed hundreds of scratches all over the entire body of the NEW BLACK car. Why they didn’t use a touch-less car wash for a very expensive new black vehicle is beyond me! The outside was also very dirty and had deeper scratches and scuffs. The inside was disgusting. Muddy shoes were worn and greasy fingerprints EVERYWHERE. A cleaner was sprayed that left a film and dried in thousands of individual spots. I was so disappointed to see a BRAND NEW EXPENSIVE car arrive in that condition. All the excitement of getting a new car quickly faded. The manager told me “the inside was unacceptable and he could have it detailed again by his workers” but I would have to keep the car there much longer, and I already waited hours past initial appointment time. He also did not acknowledge scratches on the exterior aside from two and said “I really can’t see what you’re seeing.” He offered to give me a voucher of a couple hundred bucks for me to take and have it detailed elsewhere. Surely to buff out all the scratches and detail both inside and out will cost plenty more for a good job. However this is a BRAND new car that I paid a LOT of money for and looked like slobs just threw a party in it!! Beyond disappointed. I would never ever recommend this dealership. The price you pay for a new vehicle to have a filthy scratched up one presented -I really don’t have words for….very disappointing experience to say the least. I also did not have a good experience with Nancy who completed the financial portion. She was extremely pushy on getting me to buy or upgrade packages/more warranties, etc. I told her multiple times no thank you but she kept at it. I also did not understand a portion of what she was quoting and wanted to call someone to confirm the amount/process was correct. She was NOT happy about this and her expression and tone TOTALLY changed towards me after this. Was not professional. Tyler was good in that he was following up with me through the process but he was not there the day I came to pick up vehicle. Luke was working with him and ultimately presented me with the vehicle. Because it came so disgustingly dirty and had several more miles than what I was quoted it would have I wasn’t happy with any of the experience. Just felt they wanted the money and didn’t give a care in the world about quality or good service. PLEASE get your car elsewhere!! More

by ereljin Verified Customer Verified Customer

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Terry Coggins was a great sales person to work with. With the help of Chris, Kate, and Terry I was in my new to me car in a very short time and on my way home. Financing was easy and is already showing With the help of Chris, Kate, and Terry I was in my new to me car in a very short time and on my way home. Financing was easy and is already showing up on my banking app- no glitches, no problems. Exceptional, professional people. More

by peggyveres Verified Customer Verified Customer

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We had a great experience working with the team at Crestmont Hyundai. They were very responsive and professional. Crestmont Hyundai. They were very responsive and professional. More

by Raytleach Verified Customer Verified Customer

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Buying a new car is a very stressful and life changing event. The folks at Crestmont Hyundai made the process comfortable and almost easy. event. The folks at Crestmont Hyundai made the process comfortable and almost easy. More

by Zeda Blau Verified Customer Verified Customer

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