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Chris Clem

Overview Reviews (658) Inventory (232)

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Chris Clem

Chris Clem | Page 24

Service Manager

Autohaus BMW

3015 S. Hanley Road
St. Louis, MO 63143

Chris' game plan of working smarter, not harder plus maintaining a positive attitude has worked as evidenced by the fact that only four years ago he was hired by Autohaus as a porter and is now a client service advisor. It helps that he grew up around BMWs turning him into a certified "car guy". He enjoys watching motosport racing (ALMS, Formula One). Chris also likes to watch the Cardinals, NISA and NCAA basketball as well as PGA Tour Golf. He also plays golf.

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4.8

658 Reviews

Overview Reviews (658) Inventory (232)

4.8

658 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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658 Reviews of Chris Clem

September 30, 2022

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Employee Rating

Usually good service. I’ve been coming here for about four or five years and they were a little disorganized this time which meant my car was in the shop for almost 2 wee I’ve been coming here for about four or five years and they were a little disorganized this time which meant my car was in the shop for almost 2 weeks. More

by Rporterfield

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Patti Kupfer

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Oct 13, 2022 -

Autohaus BMW responded

Thank you for the review! We appreciate any feedback you have for us. We strive to improve in service, parts, and sales to give our customers the best experience. Thank you for choosing Autohaus BMW!

September 29, 2022

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Employee Rating

First BMW I have owned and first visit. Went in for basic service. Autohaus shared a video of service recommendations showing the actual parts, etc so you know it was legitimate. No pressur Went in for basic service. Autohaus shared a video of service recommendations showing the actual parts, etc so you know it was legitimate. No pressure to have them repaired then and now. Great service. More

by Wpgmo11

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Oct 13, 2022 -

Autohaus BMW responded

Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience, and thank you for the future referrals!

September 17, 2022

Dealership Rating

Employee Rating

I always have a great experience when I come here. Everyone friendly. Always prompt service. Very clean and relaxed atmosphere. The waiting area is comfortable to relax or work while waiting. Would Everyone friendly. Always prompt service. Very clean and relaxed atmosphere. The waiting area is comfortable to relax or work while waiting. Would highly recommend! More

by thallert

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Sep 21, 2022 -

Autohaus BMW responded

September 17, 2022

Dealership Rating

Employee Rating

Great service. Chris kept me updated and done as promised. The tech video informative and thorough Chris kept me updated and done as promised. The tech video informative and thorough More

by Acssunsetbs

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Sep 21, 2022 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care

September 09, 2022

Dealership Rating

Employee Rating

The service experience and process went very well. My service advisor, Chris Clem, was great. My service advisor, Chris Clem, was great. More

by Lb_oz

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Sep 21, 2022 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care

August 19, 2022

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Employee Rating

Suitable service Punctual Expert, They do the best for all customers and clients as well as newcomers for all customers and clients as well as newcomers More

by reihani

Quality Of Work

Recommend Dealer

Yes

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Aug 26, 2022 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

August 10, 2022

Dealership Rating

Employee Rating

Great service department, nice people, nice wait room, efficient, professional knowledgeable. I would definitely have my car serviced there again. efficient, professional knowledgeable. I would definitely have my car serviced there again. More

by llp3333

Customer Service

Quality Of Work

Friendliness

Recommend Dealer

Yes

Other Employees Tagged: Chris Buie

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Aug 26, 2022 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

July 27, 2022

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Employee Rating

Great service department. Service is prompt, service representative are communicative and responsive and the service technicians are excellent Service is prompt, service representative are communicative and responsive and the service technicians are excellent More

by Donna N

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Aug 09, 2022 -

Autohaus BMW responded

July 19, 2022

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Employee Rating

Excellent service, friendly and knowledgeable staff, quick service experience, clean facilities nice waiting area with amenities kept us informed every step of the way. quick service experience, clean facilities nice waiting area with amenities kept us informed every step of the way. More

by Greg

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Aug 09, 2022 -

Autohaus BMW responded

July 16, 2022

Dealership Rating

Employee Rating

Good service and really helpful staff Service adviser Chris Clem was great Quick and good Chris Clem was great Quick and good More

by Bbutts

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Aug 09, 2022 -

Autohaus BMW responded

Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Chris is one of the best! Thank you for choosing Autohaus!

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