Chris Clem
Chris Clem at Autohaus BMW

Chris Clem | Page 8

Service Manager

Autohaus BMW

3015 S. Hanley Road
St. Louis, MO 63143

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4.8
658 Reviews

Chris' game plan of working smarter, not harder plus maintaining a positive attitude has worked as evidenced by the fact that only four years ago he was hired by Autohaus as a porter and is now a client service advisor. It helps that he grew up around BMWs turning him into a certified "car guy". He enjoys watching motosport racing (ALMS, Formula One). Chris also likes to watch the Cardinals, NISA and NCAA basketball as well as PGA Tour Golf. He also plays golf.

4.8

658 Reviews

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658 Reviews of Chris Clem

March 03, 2025

Dealership Rating
Employee Rating

Their service was Ritz Carleton like and they under promised and over delivered with returning my vehicle to me from a warranty repair. More

by bschweizer3
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Mar 04, 2025

Autohaus BMW responded

Thanks for the review! We strive to be as prompt and accommodating as possible. We are truly passionate for creating the best possible experience here at Autohaus!

March 03, 2025

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Went out of their way to satisfy us! Service, sales and finance were smooth and non-eventful; just perfect. More

by kdshipp
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Jens Petermann, Todd Cherry, Ashly Crumel , Steve Emerson

Mar 03, 2025

Autohaus BMW responded

Thank you for the great review! We are pleased to know about your positive experience with us. We are grateful to have such a positive and prompt staff. Thank you for choosing Autohaus!

Mar 03, 2025

Autohaus BMW responded

Thank You !

March 03, 2025

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Emissions test and general overview of fluid levels for my X-5 st the renewal date for my X-5. More

by Rick bmw
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Heather Vivrett

Mar 03, 2025

Autohaus BMW responded

Thanks for the 5 - star review! I would like to thank you for taking the time to write about your experience, and we are thrilled that you enjoyed us. We look forward to working with you in the future.

March 03, 2025

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Service was very good as usual. Got the work done in a reasonable time. The service advisor, mechanic and cashier – all were very good More

by Aandcbill
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brittany Weiss

Mar 03, 2025

Autohaus BMW responded

Thanks for the review! Out team of professionals is dedicated to providing everyone who visits our dealership only the best there is to offer.

March 01, 2025

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Fast, courteous, happy I purchased the tire replacement package offered when I purchased the car. 2 tires replaced in 2 years. More

by X5 owner
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Chris Buie, Todd Feuerhaken, Zinaida Bajramovic, Brittany Weiss , Patti Kupfer, Trey Starnes

Mar 03, 2025

Autohaus BMW responded

Thank you so much for sharing your experience with Autohaus! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. The team will be thrilled to hear your feedback!

February 28, 2025

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Excellent and time efficient service. Highly recommended and I have been using them for 5 years Trust worthy More

by skaade
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Recommend Dealer
Yes

Other Employees Tagged: Zinaida Bajramovic

Feb 28, 2025

Autohaus BMW responded

Thank you for the 5 - star review! We pride ourselves as accommodating, transparent, and friendly as possible in order to create a 5 - star experience with us. Thank you for choosing Autohaus BMW, we ae thrilled to hear about this experience, and thank you for the future referrals!

February 12, 2025

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Employee Rating

Chris Clem and others never blink when I rush in upset over my daughters car issue, me unannounced-as in Her Purse Stolen = NO CAR FOB ~ Help ! More

by thorntoncb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trey Starnes, Brent Overton

Feb 13, 2025

Autohaus BMW responded

Thanks for the review! Our team of professionals is dedicated to providing the best there is to offer. If there's anything else we can help you with, please let us know.

February 11, 2025

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Responsive. Friendly. Knowledgeable. Trustworthy. Very nice customer lounge area to wait while your vehicle is being serviced. More

by kwherring
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Todd Feuerhaken

Feb 11, 2025

Autohaus BMW responded

Thank you for the review! We appreciate you taking the time to let us know about your experience! If there's anything else we can help you with, please let us know.

February 07, 2025

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Very efficient, very capable and very professional. I was pleased with the service from all staff More

by Rjg1949
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Chris Buie, Todd Feuerhaken, Zinaida Bajramovic, Brittany Weiss , Patti Kupfer, Trey Starnes

Feb 10, 2025

Autohaus BMW responded

Thank you for the review! We appreciate you taking the time to let us know about your experience! If there's anything else we can help you with, please let us know

February 07, 2025

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Employee Rating

I was very pleased with the work performed. I was disappointed however that my car was not washed before being returned to me and also had finger prints and marks on the windows on the interior More

by nick moehle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Buie, Todd Feuerhaken, Zinaida Bajramovic, Brittany Weiss , Patti Kupfer, Trey Starnes

Feb 10, 2025

Autohaus BMW responded

Thanks so much for sharing your experience with Autohaus! Our goal is 100% customer satisfaction, and I'm sorry you had an unfortunate experience. Sorry about the car wash incident but I do know for sure that the car wash was out of order and we had to replace the whole new car wash. It was a notice on every service advisor desk, so there could have been a misunderstanding. You welcome to bring your car here anything for a wash, again sorry for any misunderstanding regarding the car wash.

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