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Chris Duncanson
337 Reviews
Hello, my name is Chris Duncanson and I am from Kingston, Jamaica. I have been with Crown Acura for over eight years. I love to cruise on my custom Victory cross country motorcycle. I also enjoy listening to jazz to relax!
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337 Reviews of Chris Duncanson
March 12, 2019
Crown excels again! I am a repeat client at Crown. I purchased my first Acura almost 10 years ago and had every service performed by their Service Department.. My Advisor I am a repeat client at Crown. I purchased my first Acura almost 10 years ago and had every service performed by their Service Department.. My Advisor, John Shaw, has always been professional and took a personal interest in making sure I got the best care for my car. When I decided to "trade up" for my 2017 RDX, John referred me to Chris. What an outstanding experience it was. Chris was personable, knowledgeable, and let me make the decision to "buy" the car, he didn't try to "sell" me the car. It is on par with the best car purchasing experience in my life, the other was with John Pearson, their Sales Manager. If you're considering an Acura for your next car purchase, choose Crown and ask for Chris, you'll be glad you did. More
by bcrgrrl
Other Employees Tagged: John Shaw
March 11, 2019
Well done, Chris, Gary and Crown Acura ! Chris Duncanson and the staff at Crown Acura did an outstanding job in a pretty unusual set of circumstances. After turning in a full-size Hyundai S Chris Duncanson and the staff at Crown Acura did an outstanding job in a pretty unusual set of circumstances. After turning in a full-size Hyundai Santa Fe to Crown, I felt I wanted to look at a Pre-0wned Acura RDX. Chris found a nice clean one that filled the bill. We drove it. I decided to take it I drove it home. and all seemed well with it. Within 24 hours I came to the realization that the car was too small! I emailed my concern right away. Chris and Gary went to work, found me a (larger) MDX and cheerfully went about swapping the two cars. They did this at no extra cost, over and above the price difference in the two vehicles. It’s really nice to know that you have your Acura dealer and it’s skilled professionals behind you when you have a hiccup in judgement, as I did is assessing the size of the RDX. That’s why we’ve bought or leased about 8 cars from Crown Acura...and we’ll buy more! On an additional level, Chris Duncanson is OUTSTANDING! He is so pleasant to deal with, and his care, consideration courtesy and professionalism present themselves at every step. We bought two cars that day instead of one. We set out to buy one, and it all went so smoothly, we decided to turn in my wife’s lease Acura TLX early and get the 2019 version. Call it Karma if you like, but we felt very comfortable with the second car, knowing that Chris, Gary, Ray, Jon, Sophie, John et al, are all right there to take care of us at all times, each and every step of the way! GREAT Job, Chris and Crowm Acura! See you at service visits and when it’s time to by again! THANKS for always taking care of us! George & Kathy Mitcheson More
by George Mitcheson
Other Employees Tagged: John Shaw, Sophie Morris , Reynard Akuffo, John Pearson, Gary Scott, Me Amaral - Finance
February 28, 2019
Buying one car and leasing another Our whole experience with Chris was so easy and smooth! We bought a certified Acura and leased a new TL. Chris was patient and flexible and I would Our whole experience with Chris was so easy and smooth! We bought a certified Acura and leased a new TL. Chris was patient and flexible and I would recommend him and the whole Crown Acura staff! More
by KathyM
February 23, 2019
Pleasurable experience I was very impressed with my whole car buying experience at Crown Acura, and especially with Chris Duncanson. Chris was very patient with me and e I was very impressed with my whole car buying experience at Crown Acura, and especially with Chris Duncanson. Chris was very patient with me and extremely informative in helping me find the prefect car for me. I appreciate the straightforward approach and the fact that he was not post on any way. I would definitely go to Chris in the future, shall I decide to buy another car More
by Adestefano123
February 20, 2019
First car in 16 years! Best. Experience. Ever! Chris made buying a new car simply perfectly easy. He was on top of everything from the start and his knowledge was deep. I read other reviews and Thr Chris made buying a new car simply perfectly easy. He was on top of everything from the start and his knowledge was deep. I read other reviews and Thry were spot on about Chris. I highly recommend him and Crown Acura!! Thank you, Chris!! More
by Guitar Guy
February 20, 2019
Unbelievable Customer Experience - Chris Duncanson This is the fourth car we have leased through Chris and and he always has the customer experience in mind. He works around your schedule and communica This is the fourth car we have leased through Chris and and he always has the customer experience in mind. He works around your schedule and communicates with you via your preferred method whether it’s email, phone, or text. He does all the upfront work so when you’re picking up your car, you’re in and out within an hour. I would highly recommend Chris and Crown Acura for your next new car. More
by BillM
February 19, 2019
Great Experience Again Once again Chris Duncanson has made getting into a new MDX a pleasurable experience. He does as much of the legwork in advance as possible and limits Once again Chris Duncanson has made getting into a new MDX a pleasurable experience. He does as much of the legwork in advance as possible and limits the wait time while still being thorough. Keith in Finance did a wonderful job as well, he was precise and offered me options, even highlighting the information I needed to give my insurance company to make it easier for me. Thank you both, I’ll be returning when it’s time. More
by Dianne2016
February 13, 2019
absolutly sensational up front, honest, could not do enough for me. Spent time in helping me select my vehicle. Would recommend this sales person and this dealership tp\o a up front, honest, could not do enough for me. Spent time in helping me select my vehicle. Would recommend this sales person and this dealership tp\o anyone More
by david68
January 29, 2019
Wonderful service! Have been dealing with Crown Acura for many years.Both Sales and Service are tops. They really care about their Customers and do whatever it takes to Have been dealing with Crown Acura for many years.Both Sales and Service are tops. They really care about their Customers and do whatever it takes to make them happy! More
by Barb
Other Employees Tagged: John Shaw , John Pearson
January 26, 2019
5th Car in a Row My wife and I have reached the point where we will only buy cars from Chris. He is honest, knowledgeable, and all around great to deal with... we rec My wife and I have reached the point where we will only buy cars from Chris. He is honest, knowledgeable, and all around great to deal with... we recommend him to all wholeheartedly. Crown Acura doesn’t just have great cars, but also great people. More
by Gilad
