Chris Fanella
Chris Fanella at Highland Park Ford Lincoln

Chris Fanella | Page 4

Parts and Service director

Highland Park Ford Lincoln

1333 Park Avenue West
Highland Park, IL 60035

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4.9
104 Reviews
4.9

104 Reviews

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104 Reviews of Chris Fanella

December 26, 2025

Dealership Rating
Employee Rating

Everyone was friendly. Waiting room nice (did Not smell or feel like Garage!)Chris kept me updated And offered a loaner. My car was repaired and washed inside and out. Appr More

by gthomas0308
Recommend Dealer
Yes

Other Employees Tagged: Chris Fanella

Dec 27, 2025

Highland Park Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

Dec 26, 2025

gthomas0308 responded

5 STARS

December 21, 2025

Dealership Rating
Employee Rating

Courteous. Accommodating. Reliable. They called, offered to come to me, and followed through as scheduled More

by ANITAR
Recommend Dealer
Yes

Other Employees Tagged: Chris Fanella

Dec 24, 2025

Highland Park Ford Lincoln responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

December 18, 2025

Dealership Rating
Employee Rating

The mobile service support is a great concept. The technician did a good job with the tire rotation and recall More

by FJIMENEZ2
Recommend Dealer
Yes

Other Employees Tagged: Chris Fanella

Dec 21, 2025

Highland Park Ford Lincoln responded

Hi, we are very happy to have provided you with such a positive experience! If there is anything else we can do to assist you, please let us know! Take care!

December 17, 2025

Dealership Rating
Employee Rating

Service and parts are awesome! Chris is honest and a follow thru service manager at the highest level More

by jrikje
Recommend Dealer
Yes

Other Employees Tagged: Chris Fanella

Dec 20, 2025

Highland Park Ford Lincoln responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 17, 2025

Dealership Rating
Employee Rating

First rate service Friendly staff Useful reminders Promt and on time Did oil change in the worst weather AAA++ More

by JCHLOPEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Laufer

Dec 20, 2025

Highland Park Ford Lincoln responded

Hello, we appreciate your feedback of our Staff's outstanding service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 14, 2025

Dealership Rating
Employee Rating

Chris was prompt and courteous and it was great that someone came to my house rather than me having to bring my car in More

by DEBBIECOOPER0
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Dec 15, 2025

Highland Park Ford Lincoln responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If there is anything else we can do to assist you, please let us know! Take care!

December 11, 2025

Dealership Rating
Employee Rating

Thank you for the service! ! I lived in Cicero il and use to take my trick to Ford dealer in La grange I’ll I wanted to say I moved to this area, last year and I been bringing m More

by Lucyramirez938
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 15, 2025

Highland Park Ford Lincoln responded

Hi, we're happy to hear you had such a positive experience with our team! If there is anything else we can do to assist you, please let us know! Take care!

December 11, 2025

Dealership Rating
Employee Rating

Abraham was great! Abraham was great! Professional. Courteous. Early to my home appointment. Explained all in detail. More

by HOWARDGOTTLIEB
Recommend Dealer
Yes

Other Employees Tagged: Chris Fanella

Dec 11, 2025

Highland Park Ford Lincoln responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Highland Park Ford! If there is anything else we can do to assist you, please let us know! Take care!

December 08, 2025

Dealership Rating
Employee Rating

From a business perspective this was understandable and helpful. Employees were quick, friendly, and professional. Thank you. More

by UTYUZH66
Recommend Dealer
Yes

Other Employees Tagged: Jim the mechanic

Dec 10, 2025

Highland Park Ford Lincoln responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

December 07, 2025

Dealership Rating
Employee Rating

It was a home service appointment. Easy to schedule, no disruption to my day, very pleasant experience More

by SANJOY.MUSUNURI
Recommend Dealer
Yes

Other Employees Tagged: Chris Fanella

Dec 10, 2025

Highland Park Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

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