Chris Fanella
Chris Fanella at Highland Park Ford Lincoln

Chris Fanella | Page 5

Parts and Service director

Highland Park Ford Lincoln

1333 Park Avenue West
Highland Park, IL 60035

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4.9
104 Reviews
4.9

104 Reviews

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104 Reviews of Chris Fanella

December 06, 2025

Dealership Rating
Employee Rating

Great, fast service Top notch mechanics , very professional Will continue to highly recommend Your establishment More

by Pops@659
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Dec 07, 2025

Highland Park Ford Lincoln responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

December 04, 2025

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The parking lot is hard to get around and the service took longer than expected but I was warned that they were busy. More

by beth18
Service Price Transparency
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Recommend Dealer
Yes
Dec 05, 2025

Highland Park Ford Lincoln responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

November 25, 2025

Dealership Rating
Employee Rating

After Chris installed the moldings on my vehicle the left door was coated with the black adhesive that he used to glue the moldings which I had to clean myself More

by flaviusbrici
Recommend Dealer
No

Other Employees Tagged: Chris Fanella

Nov 25, 2025

Highland Park Ford Lincoln responded

Hi, thank you for taking the time to leave us feedback about your experience with us. Please reach out to us at (847) 433-7200 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.

November 24, 2025

Dealership Rating
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Chris and the service department team were courteous, fast, and efficient. I’m am thankful for the attention to detail and quick turnaround! More

by JH
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Nov 26, 2025

Highland Park Ford Lincoln responded

Hello, thank you for your wonderful response to the quality of service our Staff provides! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 24, 2025

Dealership Rating
Employee Rating

Overall I was happy with the mobile service. The tech was friendly and on time. I responded to one of Chris's text messages with a question but he didn't reply. Would have been nice to hear back More

by MATTHEW.KOSCHAK
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Nov 26, 2025

Highland Park Ford Lincoln responded

Hello Matthew, we appreciate your feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 23, 2025

Dealership Rating
Employee Rating

Got there early and relaxed in waiting room. 10K service plus sensor software update. Great wash job inside and outside. People friendly Chris always responsive. More

by Odendahl
Recommend Dealer
Yes

Other Employees Tagged: Chris Fanella

Nov 25, 2025

Highland Park Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 16, 2025

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Great dealership - always there to support any need. Professional, knowledgeable and friendly. Make customers know they are valued. Excellent dealership. More

by RANDEE.STELMAN
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Hedrick

Nov 17, 2025

Highland Park Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

November 15, 2025

Dealership Rating
Employee Rating

Quick and efficient That's all I can tell you right now Excellent dealership to work with More

by SUNSET777
Recommend Dealer
Yes

Other Employees Tagged: Chris Fanella

Nov 20, 2025

Highland Park Ford Lincoln responded

Hi, thank you so much for your positive comments about Highland Park Ford! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 15, 2025

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I always go to Highland Park Lincoln Mercury. They are so nice there and their service is awesome. More

by hopie21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 20, 2025

Highland Park Ford Lincoln responded

Hi, thank you so much for your positive comments about Highland Park Ford! We are always more than happy to assist you if anything else comes up. Take care!

November 13, 2025

Dealership Rating
Employee Rating

Chris was great! It was done correctly the 1st time. I would come back for more service. More

by WENDY72SS
Recommend Dealer
Yes

Other Employees Tagged: Chris Fanella

Nov 15, 2025

Highland Park Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! We hope to be of service to you again! Take care!

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