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Chris Fanella
Chris Fanella at Highland Park Ford Lincoln

Chris Fanella | Page 5

Parts and Service director

Highland Park Ford Lincoln

1333 Park Avenue West
Highland Park, IL 60035

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4.9
131 Reviews
4.9

131 Reviews

Write a Review

131 Reviews of Chris Fanella

February 13, 2026

Dealership Rating
Employee Rating

Always number #1 Work done on time in good hand with professional technical team members. More

by Zahid Syeed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Pamimtuan, Mike Laufer, Adam George, Michael Hedrick, Rocky Fanella, Gavino Mora

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Feb 17, 2026

Highland Park Ford Lincoln responded

Hi Zahid, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 11, 2026

Dealership Rating
Employee Rating

Always responsive and thorough with their work and explaining the diagnosis and repair options and costs up front. More

by Jeff W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam George

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Feb 15, 2026

Highland Park Ford Lincoln responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 04, 2026

Dealership Rating
Employee Rating

Great service in short time. Send tech anytime. Office people very cooperative and always accommodating. More

by wfb230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 06, 2026

Highland Park Ford Lincoln responded

Hi, your comments keep us motivated and working hard for all our guests! Please let us know if there is ever anything else we can do for you! Safe travels!

January 21, 2026

Dealership Rating
Employee Rating

They came to my house to fix a recall didn't have to go anywhere. Loved that More

by RAYJ.CHAVIS
Recommend Dealer
Yes

Other Employees Tagged: Chris Fanella

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Jan 23, 2026

Highland Park Ford Lincoln responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

Jan 21, 2026

RAYJ.CHAVIS responded

The tech who came out to my house was nice and did the recall update in less than 30 mins super quick and fast.

January 14, 2026

Dealership Rating
Employee Rating

I didn't expect someone to come to my home and perform the service. It saved me a lot of time. More

by TRBRYAN
Recommend Dealer
Yes

Other Employees Tagged: Chris Fanella

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Jan 16, 2026

Highland Park Ford Lincoln responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 14, 2026

Dealership Rating
Employee Rating

Easy and simple - never had to carve out time to get the vehicle serviced. More

by TJVERNIER
Recommend Dealer
Yes

Other Employees Tagged: Chris Fanella

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Jan 16, 2026

Highland Park Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! If there is anything else we can do to assist you, please let us know! Take care!

January 14, 2026

Dealership Rating
Employee Rating

Always great service and sales. Won't shop anywhere else. Honest and straight forward. If there is an issue, they make it right. More

by AC1470
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jan 16, 2026

Highland Park Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! If there is anything else we can do to assist you, please let us know! Take care!

January 12, 2026

Dealership Rating
Employee Rating

It was good It was okay no complaints Thank you Thank you again N again More

by naveed1860
Recommend Dealer
Yes

Other Employees Tagged: Chris Fanella

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Jan 15, 2026

Highland Park Ford Lincoln responded

Hello, we really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 10, 2026

Dealership Rating
Employee Rating

Outstanding. They go above and beyond. Usually my car is washed, however this time it wasnt More

by Lizzy
Recommend Dealer
Yes

Other Employees Tagged: Chris Fanella

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Jan 12, 2026

Highland Park Ford Lincoln responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust!

January 09, 2026

Dealership Rating
Employee Rating

I was very happy with the service that Chris provided. Our issues were resolved. Chris kept us updated throughout the service process. More

by R.MELLINGER
Recommend Dealer
Yes

Other Employees Tagged: Chris Fanella

Print
Jan 10, 2026

Highland Park Ford Lincoln responded

Hi, we appreciate your feedback of our Staff's outstanding service! If there is anything else we can do to assist you, please let us know! Take care!

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