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Chris Fanella
Chris Fanella at Highland Park Ford Lincoln

Chris Fanella | Page 3

Parts and Service director

Highland Park Ford Lincoln

1333 Park Avenue West
Highland Park, IL 60035

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4.9
131 Reviews
4.9

131 Reviews

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131 Reviews of Chris Fanella

May 03, 2026

Dealership Rating
Employee Rating

Very efficient and easy to schedule. The service provider arrived at my location as per our agreement. The work was performed timely and efficiently. The technician was friendly. More

by MSMITH210
Recommend Dealer
Yes

Other Employees Tagged: Chris Fanella

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May 16, 2026

Highland Park Ford Lincoln responded

Hi, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 02, 2026

Dealership Rating
Employee Rating

Very frustrating for ‘no appt drive thru’ service… ever works and the dealership refuses to schedule appt for small things so always long wait More

by CAPLANM648
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mike Laufer

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April 30, 2026

Dealership Rating
Employee Rating

Always friendly interactions. Work done efficiently. First time doing at home service really convenient. Software update worked great. On time and painless for me More

by Odendahl
Recommend Dealer
Yes

Other Employees Tagged: Chris Fanella

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May 16, 2026

Highland Park Ford Lincoln responded

Hi, we are very happy to have provided you with such a positive experience! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

April 28, 2026

Dealership Rating
Employee Rating

Quick turn around on a pretty big job, quality work. I am very happy with the service that I received. More

by CE8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 03, 2026

Highland Park Ford Lincoln responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us.

April 27, 2026

Dealership Rating
Employee Rating

Great dealer and people Very knowledgeable and experienced Best ford dealer in the zone Chris is great More

by CHRIS.FANELLA
Recommend Dealer
Yes

Other Employees Tagged: Chris Fanella

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May 16, 2026

Highland Park Ford Lincoln responded

It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

April 27, 2026

Dealership Rating
Employee Rating

Great old school dealership that doesnt over charge their customers. I recommend them to everyone More

by CHRIS.FANELLA
Recommend Dealer
Yes

Other Employees Tagged: Chris Fanella

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May 16, 2026

Highland Park Ford Lincoln responded

Chris, we appreciate your recommendation of our dealership! Please let us know if there is ever anything else we can do for you! Safe travels!

April 23, 2026

Dealership Rating
Employee Rating

Great place to go for buying and servicing my car. Excellent, friendly,experience service department and pricing is great too. More

by hbutl6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Pamimtuan, Mike Laufer, Adam George, Michael Hedrick, Rocky Fanella, Gavino Mora , Michael in parts department was very helpful 👌🏾

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Apr 27, 2026

Highland Park Ford Lincoln responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 05, 2026

Dealership Rating
Employee Rating

service and service director was good. Things were explained in a professional manner and taken care properly. Overall very satisfactory. More

by ANWARHAQ5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Pamimtuan, Mike Laufer, Adam George, Michael Hedrick, Rocky Fanella, Gavino Mora

Print
Apr 09, 2026

Highland Park Ford Lincoln responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 16, 2026

Dealership Rating
Employee Rating

Thank you High land Park Ford Dealer, we'll always prefer this location over any others. More

by AP15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Pamimtuan, Mike Laufer, Adam George, Michael Hedrick, Rocky Fanella, Gavino Mora

Print
Mar 19, 2026

Highland Park Ford Lincoln responded

Hi, we are thrilled to hear that our dealership has become your preferred choice! Our team at Highland Park Ford is dedicated to providing excellent service every time you visit. Thank you for your loyalty and support.

March 14, 2026

Dealership Rating
Employee Rating

I'm very happy with the service provided by the dealership. Chris kept me informed throughout the process. I highly recommend the dealership. More

by R.MELLINGER
Recommend Dealer
Yes

Other Employees Tagged: Chris Fanella

Print
Mar 16, 2026

Highland Park Ford Lincoln responded

Hi, we appreciate your recommendation of our dealership! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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