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Chris Fanella

Overview Reviews (118)

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Chris Fanella

Chris Fanella | Page 3

Parts and Service director

Highland Park Ford Lincoln

1333 Park Avenue West
Highland Park, IL 60035

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4.9

118 Reviews

Overview Reviews (118)

4.9

118 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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118 Reviews of Chris Fanella

March 01, 2026

Dealership Rating

Employee Rating

I was very happy that the serviceman came to our home. He was on time, polite and efficient. He was on time, polite and efficient. More

by Electric Evanston

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Chris Fanella

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Mar 04, 2026 -

Highland Park Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Feel free to reach out to us if you need anything. Have a wonderful day.

February 28, 2026

Dealership Rating

Employee Rating

I was able to stay home and have service come to me Quick, efficient, easy Quick, efficient, easy More

by SAMSIMONIS

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Chris Fanella

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Mar 04, 2026 -

Highland Park Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

February 28, 2026

Dealership Rating

Employee Rating

Service at the house is great and super easy. I would recommend it to anyone I would recommend it to anyone More

by ROB@HPOLIAN.COM

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 04, 2026 -

Highland Park Ford Lincoln responded

Hi, we appreciate your recommendation of our dealership! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 27, 2026

Dealership Rating

Employee Rating

Very good service in maintaining,always good. . is very recommended for friends and family. Thanks . is very recommended for friends and family. Thanks More

by PATRICKSIGNATURELIMO

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rocky Fanella, Gavino Mora

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Mar 03, 2026 -

Highland Park Ford Lincoln responded

Hi, thank you for leaving such a great review and high star rating. If you have any further questions, please don't hesitate to reach out!

February 26, 2026

Dealership Rating

Employee Rating

Matt Price and Chris Fanella did a great job,Always the best!Thank you so much best!Thank you so much More

by MARIANAARMAS210

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Matt Price , Matt Price

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Mar 03, 2026 -

Highland Park Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 22, 2026

Dealership Rating

Employee Rating

Professional told me what they had to do and Chris kept me informed. Would definitely come back. Thank you! me informed. Would definitely come back. Thank you! More

by Arskiangelo

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Chris Fanella

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Feb 25, 2026 -

Highland Park Ford Lincoln responded

February 21, 2026

Dealership Rating

Employee Rating

Took excellent care of me Very happy and will recommend them to others Top notch them to others Top notch More

by howard16

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Chris Fanella

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Feb 22, 2026 -

Highland Park Ford Lincoln responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

February 13, 2026

Dealership Rating

Employee Rating

Always number #1 Work done on time in good hand with professional technical team members. professional technical team members. More

by Zahid Syeed

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Frank Pamimtuan, Mike Laufer, Adam George, Michael Hedrick, Rocky Fanella, Gavino Mora

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Feb 17, 2026 -

Highland Park Ford Lincoln responded

Hi Zahid, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 11, 2026

Dealership Rating

Employee Rating

Always responsive and thorough with their work and explaining the diagnosis and repair options and costs up front. explaining the diagnosis and repair options and costs up front. More

by Jeff W

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Adam George

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Feb 15, 2026 -

Highland Park Ford Lincoln responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 04, 2026

Dealership Rating

Employee Rating

Great service in short time. Send tech anytime. Office people very cooperative and always accommodating. Send tech anytime. Office people very cooperative and always accommodating. More

by wfb230

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 06, 2026 -

Highland Park Ford Lincoln responded

Hi, your comments keep us motivated and working hard for all our guests! Please let us know if there is ever anything else we can do for you! Safe travels!