Chris Fanella
Chris Fanella at Highland Park Ford Lincoln

Chris Fanella | Page 8

Parts and Service director

Highland Park Ford Lincoln

1333 Park Avenue West
Highland Park, IL 60035

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4.9
104 Reviews
4.9

104 Reviews

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104 Reviews of Chris Fanella

September 24, 2025

Dealership Rating
Employee Rating

This is a fantastic place to take your vehicle. I've always had a no nonsense down to earth assessment and been given a fair price. I don't usually take my vehicle to a dealership for maintenance o More

by JSCOTT.HAMMOND
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Rocky Fanella

Sep 28, 2025

Highland Park Ford Lincoln responded

Hi, your comments keep us motivated and working hard for all our guests! Thanks for your business! Take care!

September 23, 2025

Dealership Rating
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Easy to schedule appointment. Plenty of reminders. Technition came at scheduled time, was professional, polite and effective. More

by LENNY5
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Rocky Fanella

Sep 25, 2025

Highland Park Ford Lincoln responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 23, 2025

Dealership Rating
Employee Rating

Chris makes u want to deal with Highland Park Ford Personal, knows cars, takes care of customers and staff. Best service More

by egmon
Recommend Dealer
Yes

Other Employees Tagged: Chris Fanella

Sep 23, 2025

Highland Park Ford Lincoln responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We are always more than happy to assist you if anything else comes up. Take care!

Sep 23, 2025

egmon responded

Chris is a fabulous service manager and provider. His service makes you want to buy a car from Highland Park.

September 21, 2025

Dealership Rating
Employee Rating

Chris Fanella and his team are great, as always. Mobile service is a simple and easy process with Renee. Hernan, the Mobile Tech, was clean, punctual, thorough, and professional. Great experience. I More

by Daniel H
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Hernan Gomez

September 19, 2025

Dealership Rating
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HP Ford’s Team was proactive with communication! Their team was very helpful, professional, and knowledgeable! More

by DEZWITTE
Service Price Transparency
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Recommend Dealer
Yes
Sep 22, 2025

Highland Park Ford Lincoln responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 16, 2025

Dealership Rating
Employee Rating

Great service. They have quality mechanics. I have a 19 year old town car that they keep running like new. More

by jbaic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Laufer, Adam George

Sep 17, 2025

Highland Park Ford Lincoln responded

Hi, your comments keep us motivated and working hard for all our guests! Safe travels!

September 11, 2025

Dealership Rating
Employee Rating

This was my vehicles first oil change and the team at Highland Park took great care of my vehicle and even washed it. More

by lauririzzo
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Recommend Dealer
Yes
Sep 14, 2025

Highland Park Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

September 11, 2025

Dealership Rating
Employee Rating

I trust Highland Park Ford to provide consistent service and honest recommendations at a reasonable cost. I travel past other Ford dealers closer to home because of this trust. More

by SLOIBEN
Service Price Transparency
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Recommend Dealer
Yes
Sep 14, 2025

Highland Park Ford Lincoln responded

Hi Sloiben, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

September 07, 2025

Dealership Rating
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Excellent and fast service really happy that Highland park Lincoln always take care of me! More

by rudhmendez
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Frank Pamimtuan, Rocky Fanella

Sep 12, 2025

Highland Park Ford Lincoln responded

Hi, thank you so much for your positive comments about Highland Park Ford! We are always more than happy to assist you if anything else comes up. Take care!

September 07, 2025

Dealership Rating
Employee Rating

Chris in service is the best. Very knowledgeable and great customer service. They did everything I could have imagined. More

by Rshrico
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam George

Sep 10, 2025

Highland Park Ford Lincoln responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

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