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Chris Fanella
Chris Fanella at Highland Park Ford Lincoln

Chris Fanella

Parts and Service director

Highland Park Ford Lincoln

1333 Park Avenue West
Highland Park, IL 60035

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4.9
86 Reviews
4.9

86 Reviews

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86 Reviews of Chris Fanella

January 12, 2026

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Employee Rating

It was good It was okay no complaints Thank you Thank you again N again More

by naveed1860
Recommend Dealer
Yes

Other Employees Tagged: Chris Fanella

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January 10, 2026

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Outstanding. They go above and beyond. Usually my car is washed, however this time it wasnt More

by Lizzy
Recommend Dealer
Yes

Other Employees Tagged: Chris Fanella

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Jan 12, 2026

Highland Park Ford Lincoln responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust!

January 09, 2026

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Great customer service easy to work with would go there again Excellent experience 2 words More

by miancu79
Recommend Dealer
Yes

Other Employees Tagged: Chris Fanella

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Jan 10, 2026

Highland Park Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 09, 2026

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I was very happy with the service that Chris provided. Our issues were resolved. Chris kept us updated throughout the service process. More

by R.MELLINGER
Recommend Dealer
Yes

Other Employees Tagged: Chris Fanella

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Jan 10, 2026

Highland Park Ford Lincoln responded

Hi, we appreciate your feedback of our Staff's outstanding service! If there is anything else we can do to assist you, please let us know! Take care!

January 08, 2026

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All went well and so everything was good. I was well taken care of and with great efficiency. Thank you for you care and concern. Arlene Block More

by ARLENEBLOCK964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Pamimtuan, Mike Laufer, Adam George, Michael Hedrick, Rocky Fanella

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Jan 10, 2026

Highland Park Ford Lincoln responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 07, 2026

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Chris was very helpful, communicative and professional. He came, did what he needed to do and left. Grateful for how easy and seamless the appointment went. More

by MA.MARADIAGA94
Recommend Dealer
Yes

Other Employees Tagged: Chris Fanella

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Jan 09, 2026

Highland Park Ford Lincoln responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 29, 2025

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Chris the service manager runs a professional service department and the service this last visit exceeded my expectations. More

by gailcare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Hedrick

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Jan 01, 2026

Highland Park Ford Lincoln responded

Hello, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 28, 2025

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Excellent service, highly trained technicians, They address all of your concerns Fast turn around on repairs Vert efficient service writers An all around place to do business with More

by Pops@659
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Pamimtuan, Adam George, Michael Hedrick, Rocky Fanella

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Dec 30, 2025

Highland Park Ford Lincoln responded

Hi, we are very happy to have provided you with such a positive experience! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

December 28, 2025

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Great service and consideration of customers time Made things very convenient in coming to my location for a service recall More

by bondpi007
Recommend Dealer
Yes

Other Employees Tagged: Chris Fanella

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Dec 30, 2025

Highland Park Ford Lincoln responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 28, 2025

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Employee Rating

Great service department Knowledgeable mechanics Found problem and repaired loose connector solved the problem. Ford better improve their quality problems of RAM trucks will be eating them for Lunch. Incl More

by CHUCKTR6
Recommend Dealer
Yes

Other Employees Tagged: Chris Fanella

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Dec 30, 2025

Highland Park Ford Lincoln responded

Hi, we are very happy to have provided you with such a positive experience! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

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