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Chris Figueredo
Chris Figueredo at Nissan of Torrance
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Chris Figueredo | Page 37

Service Advisor

Nissan of Torrance

20550 Hawthorne Blvd
Torrance, CA 90503

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4.3
385 Reviews
4.3

385 Reviews

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385 Reviews of Chris Figueredo

February 17, 2021

Dealership Rating
Employee Rating

When I arrived to get my car service I just had to wait for a couple of minutes. Chris was very helpful and professional. Thank you. More

by YESENIA222B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Feb 20, 2021

Nissan of Torrance responded

Hello Yesenia, your wonderful feedback and rating mean a lot to us. Please let us know if there is anything else we can do for you; we are more than happy to help! Kind Regards, Elizabeth Reyes Customer Relations Manager

February 17, 2021

Dealership Rating
Employee Rating

Nice people, friendly, trustworthy .....helpful..good looking.. clean place. Beautiful.. pretty.. kind, clean bathroom,clean service area, free car wash.. free water,free sanitizer..the best More

by EPALAGANAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Camacho, Edward Madrigal, Alfonso Garcia, Victor Garcia , Jordan Blas

Helpful
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Feb 20, 2021

Nissan of Torrance responded

Hello, your satisfaction is our top priority. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

February 11, 2021

Dealership Rating
Employee Rating

I was assisted quickly by Chris as soon as I got there. He was very friendly and helpful. My car was done in no time! More

by MIDEASANCHEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Feb 13, 2021

Nissan of Torrance responded

Hello, thank you for the high star rating! We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reyes Customer Relations Manager

February 09, 2021

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Employee Rating

It was the worst service I have ever had. Very unsatisfied and poor professionalism. THE WORST AND I WILL NEVER RECOMMEND ANY BODY THAT I KNOW TO THAT BRANCH EVER AGAIN. POOR QUALITY. More

by OdY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

Other Employees Tagged: Claudio Gutierrez

Helpful 1
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Mar 02, 2021

Nissan of Torrance responded

Hi Ody, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you were not satisfied with your visit. Thank you again for taking the time to let us know how we can improve. Take care.

February 09, 2021

Dealership Rating
Employee Rating

Great service as always.Thank you Chris and Nissan Great service as always. Thank you Chris and Nissan Torrance team. Cube feels like new again. Will be back when time is due. Excellent service. More

by CFRANCISCO0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Feb 11, 2021

Nissan of Torrance responded

Hello, we're happy you found our staff to be so supportive during your experience here at Nissan Of Torrance. We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

February 06, 2021

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Employee Rating

Chris was awesome however my services were not. Went in twice after service and left with a bigger problem. My fat sounds horrible after getting rear brakes done and they even changed them twice because of More

by SALAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Helpful
Report | Print
Mar 02, 2021

Nissan of Torrance responded

Hello Salam, we're disappointed to hear of the negative experience you had at our location. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Take care!

January 29, 2021

Dealership Rating
Employee Rating

Every time I go in for service I’m always satisfied with the customer service, they make sure I’m to find the best deal of the day. Thank you all. More

by ILLIEWAYMUSIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Manny Villegas, David Campos , Jordan Blas, Claudio Gutierrez, Veronica Hernandez, Mitch Quintana

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Feb 03, 2021

Nissan of Torrance responded

Hi, thank you so much for your positive comments about Nissan Of Torrance! It's experiences like yours that really keep us motivated! We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

January 27, 2021

Dealership Rating
Employee Rating

Car was returned with the same issues and no fix. Car was kept too long and the services have not been done. Will not recommend More

by DOANTRANGTRAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Helpful
Report | Print
Feb 11, 2021

Nissan of Torrance responded

Hi , thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Kind Regards, Elizabeth Reyes Customer Relations Manager

January 26, 2021

Dealership Rating
Employee Rating

It was good. It seemed very busy, but they tried to do their best. They should have been more friendly in my opinion. Quality of work. More

by EMILY1595
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Helpful
Report | Print
Jan 28, 2021

Nissan of Torrance responded

Hello Emily, Thank you for providing us with this feedback. We are happy to hear that our team did their best on what sounds like a busy day. However not happy that they weren't friendlier. I hope I understood your feedback. If you wish to further discuss feel free to contact me via email at ereyes@ntnissan.com. Take care! Kind Reagrds, Elizabeth Reyes Customer Relations Manager

January 26, 2021

Dealership Rating
Employee Rating

I’ve been coming here for years. Ive always had a great experience. The service department makes it a point come out very quickly to meet you and get you started with your check-in as quickly as possible. More

by ISIDROGINZALEZ14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Manny Villegas

Helpful
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Feb 03, 2021

Nissan of Torrance responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Torrance! We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reyes Customer Relations Manager

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