Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Chris Freibauer
Chris Freibauer at Ray Chevrolet

Chris Freibauer

Service Advisor

Ray Chevrolet

39 U.S. 12
Fox Lake, IL 60020

Contact Me
4.8
261 Reviews
4.8

261 Reviews

Write a Review

261 Reviews of Chris Freibauer

August 30, 2025

Dealership Rating
Employee Rating

They Suggested to use my rewards to save money on oil change. And I got a car wash More

by dbudnick123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Holland, Kyle Miller, Liz Frohling, Luis Rivera, TJ Burke

Report | Print
Aug 30, 2025

Ray Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

August 22, 2025

Dealership Rating
Employee Rating

Service was great. Friendly staff. Done in a reasonable amount of time. Recommendations for next visit. More

by dreamitinblue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 22, 2025

Ray Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

August 11, 2025

Dealership Rating
Employee Rating

Always great service, Liz and her team are the best. Would recommend Ray Chevrolet to others. More

by Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Liz Frohling, Luis Rivera, TJ Burke

Report | Print
Aug 11, 2025

Ray Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ray Chevrolet. We look forward to having you as one of our valued customers for many more years to come! Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

July 25, 2025

Dealership Rating
Employee Rating

Brought in for oil change and tire rotation had greasy hand prints inside of my car! It was cleaned and given back but then had to go back again due to some wheel sensor issue. More

by kgenovaldi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Rivera, TJ Burke

Report | Print
Jul 30, 2025

Ray Chevrolet responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

July 17, 2025

Dealership Rating
Employee Rating

The service dept at Ray Chevrolet has been outstanding and I have used them exclusively since purchasing my Colorado there in 2017. They are significant part of the reason why I will return to Ray for m More

by physchemphd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: TJ Burke

Report | Print
Jul 17, 2025

Ray Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

July 02, 2025

Dealership Rating
Employee Rating

I Always Use This Dealership Because My Husband Did. Ray & His Group Always Want Me To Be Satisfied More

by TJONES1108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Liz Frohling, TJ Burke

Report | Print
Jul 02, 2025

Ray Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

June 19, 2025

Dealership Rating
Employee Rating

Tj and Luis were extremely helpful my last two visits. This is always the norm whenever I visit the fox lake location. More

by bleavher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Miller, Liz Frohling, Luis Rivera, TJ Burke

Report | Print
Jun 19, 2025

Ray Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

June 14, 2025

Dealership Rating
Employee Rating

Took a week to get my truck back. I was promised my truck Friday never happened because they knew dam well they don't get parts delivered on Friday and Monday. Then I was promised the More

by norbpinky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 15, 2025

Ray Chevrolet responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

June 08, 2025

Dealership Rating
Employee Rating

Kyle was great! Fixed problem and very friendly. Would definitely recommend him to others I know More

by kathdun84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Holland, Kyle Miller, Liz Frohling, Luis Rivera, TJ Burke

Report | Print
Jun 08, 2025

Ray Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

June 04, 2025

Dealership Rating
Employee Rating

TJ Burke took care of our maintenance needs. Always good experience with the Ray Chevy maintenance department. More

by BANASE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Holland, Kyle Miller, Liz Frohling, Luis Rivera, TJ Burke , Ed Dempski

Report | Print
Jun 04, 2025

Ray Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ray Chevrolet. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

1
2
...
27

Dealership Inventory (390 Vehicles)

used 2024 Chevrolet Equinox car, priced at $23,499
2024 Chevrolet Equinox
used
Sterling Gray Metallic exterior
Automatic
Front-wheel Drive
$23,499
View Details
used 2013 Chevrolet Equinox car, priced at $6,988
2013 Chevrolet Equinox
used
Crystal Red Tintcoat exterior
Automatic
Front-wheel Drive
$6,988
View Details
used 2022 Ford Explorer car, priced at $24,777
2022 Ford Explorer
used
Oxford White exterior
Automatic
Four-wheel Drive
$24,777
View Details
used 2022 Kia Seltos car, priced at $18,788
2022 Kia Seltos
used
Steel Gray exterior
CVT
All-wheel Drive
$18,788
View Details
used 2023 Chevrolet Malibu car, priced at $23,988
2023 Chevrolet Malibu
used
Summit White exterior
CVT
Front-wheel Drive
$23,988
View Details
used 2017 GMC Yukon car, priced at $23,899
2017 GMC Yukon
used
Onyx Black exterior
Automatic
Four-wheel Drive
$23,899
View Details
View All Inventory