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Chris Freibauer
Chris Freibauer at Ray Chevrolet

Chris Freibauer

Service Advisor

Ray Chevrolet

39 U.S. 12
Fox Lake, IL 60020

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4.8
268 Reviews
4.8

268 Reviews

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268 Reviews of Chris Freibauer

February 25, 2026

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Employee Rating

Outstanding customer service, dealership is always clean and tidy. The dealership went out of their way to make sure my truck was complete in a timely manner, Thanks More

by jamesespi70
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Feb 25, 2026

Ray Chevrolet responded

We appreciate you highlighting our clean facility and the fast turnaround on your Chevrolet Silverado 1500. Our technicians are pleased to have completed your service efficiently so you could return to driving without delay. Thank you for sharing your experience. Ray Scarpelli 3 ray3@rays-cars.com

February 01, 2026

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Employee Rating

I’ve had a great experience with the Ray dealership. They’re on site services are wonderful, the staff is very friendly and knowledgeable. More

by michael_gaus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Rivera, TJ Burke

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Feb 01, 2026

Ray Chevrolet responded

Thanks for sharing your thoughts about your experience with Ray Chevrolet. We appreciate your business and hope to see you again soon! Ray Scarpelli 3 ray3@rays-cars.com

November 29, 2025

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The service was great and Luis was very informative. All additional services needed were explained. More

by nicnita220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Miller, Luis Rivera

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Nov 29, 2025

Ray Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ray Chevrolet. We look forward to having you as one of our valued customers for many more years to come! Ray Scarpelli 3 ray3@rays-cars.com

November 22, 2025

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Had a simple oil change and wash done. In and out in no time. Excellent! More

by teresa_reed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 23, 2025

Ray Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ray Chevrolet! Ray Scarpelli 3 ray3@rays-cars.com

October 30, 2025

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Car is back in service for the second time in a week due to engine light on. This car is 2 months old so a little frustrating that it's back in for service. Hopefully it will be good to go for awhile afte More

by STARFIRE1284
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Holland, Kyle Miller, Liz Frohling, Luis Rivera, TJ Burke

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Oct 30, 2025

Ray Chevrolet responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Ray Scarpelli 3 ray3@rays-cars.com

October 27, 2025

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I was able to make a same day appointment. They hot me in and out quickly as well as corrected a few small issues without me asking. Great service and dealership. More

by Happy customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: TJ Burke

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Oct 27, 2025

Ray Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ray Scarpelli 3 ray3@rays-cars.com

October 06, 2025

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Employee Rating

They're Sales and Service staff are the best. I'm always welcome there and they always actively listen to help meet my needs. More

by stevesolner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Miller

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Oct 06, 2025

Ray Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ray Chevrolet. We look forward to having you as one of our valued customers for many more years to come! Ray Scarpelli 3 ray3@rays-cars.com

August 30, 2025

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Employee Rating

They Suggested to use my rewards to save money on oil change. And I got a car wash More

by dbudnick123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Holland, Kyle Miller, Liz Frohling, Luis Rivera, TJ Burke

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Aug 30, 2025

Ray Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

August 22, 2025

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Employee Rating

Service was great. Friendly staff. Done in a reasonable amount of time. Recommendations for next visit. More

by dreamitinblue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 22, 2025

Ray Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

August 11, 2025

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Employee Rating

Always great service, Liz and her team are the best. Would recommend Ray Chevrolet to others. More

by Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Liz Frohling, Luis Rivera, TJ Burke

Report | Print
Aug 11, 2025

Ray Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ray Chevrolet. We look forward to having you as one of our valued customers for many more years to come! Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

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