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Chris Freibauer
Chris Freibauer at Ray Chevrolet

Chris Freibauer

Service Advisor

Ray Chevrolet

39 U.S. 12
Fox Lake, IL 60020

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4.8
261 Reviews
4.8

261 Reviews

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261 Reviews of Chris Freibauer

August 30, 2025

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Employee Rating

They Suggested to use my rewards to save money on oil change. And I got a car wash More

by dbudnick123
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Holland, Kyle Miller, Liz Frohling, Luis Rivera, TJ Burke

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Aug 30, 2025

Ray Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

August 22, 2025

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Service was great. Friendly staff. Done in a reasonable amount of time. Recommendations for next visit. More

by dreamitinblue
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Workmanship
Service Time
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Recommend Dealer
Yes
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Aug 22, 2025

Ray Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

August 11, 2025

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Always great service, Liz and her team are the best. Would recommend Ray Chevrolet to others. More

by Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Liz Frohling, Luis Rivera, TJ Burke

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Aug 11, 2025

Ray Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ray Chevrolet. We look forward to having you as one of our valued customers for many more years to come! Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

July 25, 2025

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Brought in for oil change and tire rotation had greasy hand prints inside of my car! It was cleaned and given back but then had to go back again due to some wheel sensor issue. More

by kgenovaldi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Rivera, TJ Burke

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Jul 30, 2025

Ray Chevrolet responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

July 17, 2025

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The service dept at Ray Chevrolet has been outstanding and I have used them exclusively since purchasing my Colorado there in 2017. They are significant part of the reason why I will return to Ray for m More

by physchemphd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: TJ Burke

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Jul 17, 2025

Ray Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

July 02, 2025

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I Always Use This Dealership Because My Husband Did. Ray & His Group Always Want Me To Be Satisfied More

by TJONES1108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Liz Frohling, TJ Burke

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Jul 02, 2025

Ray Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

June 19, 2025

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Tj and Luis were extremely helpful my last two visits. This is always the norm whenever I visit the fox lake location. More

by bleavher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Miller, Liz Frohling, Luis Rivera, TJ Burke

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Jun 19, 2025

Ray Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

June 14, 2025

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Took a week to get my truck back. I was promised my truck Friday never happened because they knew dam well they don't get parts delivered on Friday and Monday. Then I was promised the More

by norbpinky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 15, 2025

Ray Chevrolet responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

June 08, 2025

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Employee Rating

Kyle was great! Fixed problem and very friendly. Would definitely recommend him to others I know More

by kathdun84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Holland, Kyle Miller, Liz Frohling, Luis Rivera, TJ Burke

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Jun 08, 2025

Ray Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

June 04, 2025

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Employee Rating

TJ Burke took care of our maintenance needs. Always good experience with the Ray Chevy maintenance department. More

by BANASE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Holland, Kyle Miller, Liz Frohling, Luis Rivera, TJ Burke , Ed Dempski

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Jun 04, 2025

Ray Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ray Chevrolet. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

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