Chris Fry | Page 14

Jesse Hardin was delightful to work with I will tell all family and friends about him family and friends about him More

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TJ Clark went above and beyond to make sure every question was answered and went out of his way to make sure I was never inconvenienced. Easiest car purchase I’ve ever had. No wasted time and person question was answered and went out of his way to make sure I was never inconvenienced. Easiest car purchase I’ve ever had. No wasted time and personal service second to none. More

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My cousin Jesse Hardin Jr., was excellent assisting me with getting a new car. He was very patient with me and made this 1st time process for me, a great experience. with getting a new car. He was very patient with me and made this 1st time process for me, a great experience. More

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One of the best car dealerships in Kansas City. Best customer service and great service outstanding cars with a lot of different options . Go check it out for yourself. Thank you again guys for the perf customer service and great service outstanding cars with a lot of different options . Go check it out for yourself. Thank you again guys for the perfect service . More

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I was helping my grand daughter get a replacement car and we had an excellent experience with Jeremy Franklin Mitsubishi. Between our salesman, Nick Pierce and the financial department with Josh, we were ab we had an excellent experience with Jeremy Franklin Mitsubishi. Between our salesman, Nick Pierce and the financial department with Josh, we were able to get her into a much nicer, more reliable car. We are both very thankful for the great assistance we got. More

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Very friendly and knowledgeable! Walked me through everything I needed to know and explained it so that I would understand! Worked with what I wanted to pay! everything I needed to know and explained it so that I would understand! Worked with what I wanted to pay! More

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Awesome sales staff that makes car buying comfortable and easy! Definitely recommend to all my family and friends. They got us in exactly what we were looking for. easy! Definitely recommend to all my family and friends. They got us in exactly what we were looking for. More

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I had a good experience with this dealership. They were fair, friendly and helpful. I would recommend this dealership to friends and family! Thank you! fair, friendly and helpful. I would recommend this dealership to friends and family! Thank you! More

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This is my second car purchased from Jesse Hardin both New cars if you are in need of a vehicle go see Jesse Hardin he will take care of you New cars if you are in need of a vehicle go see Jesse Hardin he will take care of you More

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Buyer BEWARE What ever you do NEVER purchase a vehicle from Jeremy Franklin Mitsubishi of Kansas City. I purchased a 2018 Hyundai from them which I picked up on De What ever you do NEVER purchase a vehicle from Jeremy Franklin Mitsubishi of Kansas City. I purchased a 2018 Hyundai from them which I picked up on December 26th. Wednesday I was coming back from Topeka and the oil light came on and the vehicle shut down on me. After spending hours on the side of I-70 and finally getting towed to the Hyundai dealership in Topeka they get it on the lift and discover that the access panel is missing and the oil plug is GONE! After going back and forth for two days Jeremy Franklin refuses to take responsibility for the plug coming out. The vehicle still has the manufacturer warranty but because it was an error on their part the warranty won’t cover the new engine. The service manager Jim says that it wouldn’t have taken that long to come out so they won’t take responsibility. I now have a vehicle I’ve made one payment on that has a blown engine due to their neglect and they say I’m responsible for the repair. When I asked to speak to someone above Jim he said I could talk to the sales manager Chris, who is the one I spoke to originally on my call and acted like he didn’t know anything about it and said I’d have to talk to Jim. So they just want to pass the buck. I posted my frustration on my Facebook page and because of the negative comment they blocked me from posting a negative review on their page. So if you have a bad experience they just block the review. I had seen some poor reviews on Yelp after I bought it. I hoped I was would be lucky. Please warn everyone you know that they are not a reputable dealership and what ever you do, DO NOT PURCHASE FROM THEM!!! More

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